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Job Purpose:
- Own day-to-day relationship for a portfolio of 10-15 brand-protection clients as their primary point of contact.
- Drive reporting, QBRs, renewals and overall client health.
Key Responsibilities:
- Lead reporting, QBRs, and renewal and growth conversations.
- Coordinate monitoring and enforcement with the account team.
- Maintain client health, identify expansion opportunities, and escalate risks early.
Skills & Experience:
- Several years in client or account management, ideally in brand protection, IP or SaaS.
- Excellent communication and relationship-management skills.
- Confident leading client-facing QBRs and working with reporting and data.
Life at RWS:
- Work with smart people passionate about growing the value of ideas, data and content.
- Celebrate difference and inclusion; diversity makes us strong.
- Values: Partner, Pioneer, Progress, Deliver.
Obviously Protect
Obviously Protect helps global brands monitor and enforce against online infringements across marketplaces, social media, websites and domains. They are part of the RWS Group, a scaling global team that values diversity, inclusion, and a culture of partnership and innovation.