Own retention and growth across a portfolio of client accounts
Manage client expectations, escalations, and scope changes proactively
Identify and develop expansion opportunities within existing accounts
Byte&Kite is a digital marketing agency helping clients across a range of industries grow through effective digital marketing. They are a fully remote team operating across US time zones.
Independently manage 5-6 Shopify brands doing over $5M/year, including the most complex accounts.
Own the retention roadmap across your portfolio, including calendars, timing, and revenue targets.
Mentor junior retention managers to improve client-facing skills and strategic thinking.
We're one of the fastest-growing Shopify Retention Agencies in the space. Our team is small, sharp, and obsessed with turning one-time buyers into loyal customers.
Own the post-sale relationship for a portfolio of health plan and employer clients, driving activation, engagement, retention, and expansion.
Serve as the single point of contact and trusted advisor, holding both internal teams and clients accountable to shared improvement plans.
Operate strategically and commercially, growing accounts into new populations and states, sometimes selling alongside the sales team.
Blueberry turns family living rooms into personal pediatric urgent care using home exam kits and AI-enabled pediatricians. It is a mission-driven, high-growth company focused on improving healthcare access and reducing costs.
Drive customer retention and identify upsell opportunities while managing a high volume of accounts.
Build strategic relationships with leadership-level contacts and host Quarterly Business Reviews to mitigate risks.
Exceed quarterly renewal and net renewal goals by partnering with internal teams and coordinating with procurement.
Acquia empowers the world’s most ambitious brands to create digital customer experiences with its open source Drupal-based Digital Experience Platform. Headquartered in Boston, the company is a Great Place to Work-Certified firm, listed among the world’s top software companies, and fosters an inclusive, innovative culture.
Own a small portfolio of high-value strategic accounts and drive growth through proactive expansion and disciplined commercial execution.
Build deep relationships with senior stakeholders, including C-suite executives, to understand business needs and ensure satisfaction.
Identify and close upsell and cross-sell opportunities by staying close to client business priorities and organizational changes.
Morning Consult is a global decision intelligence company that uses high-frequency data and AI to help leaders make smarter, faster decisions. The company has a modern, inclusive culture with offices in major US cities and a commitment to diversity.
Build and maintain strong customer relationships through regular engagement and communication.
Drive account growth through renewals, upselling, and cross-selling while negotiating pricing and closing agreements.
Collaborate with internal teams to ensure customer satisfaction and monitor account health against defined targets.
Lightcast is a global leader in labor market insights, working with partners across six continents to drive economic prosperity. We are an equal opportunity workplace committed to diversity, with offices in the US, UK, Europe, and India.
Support a defined group of clients by carrying out day-to-day responsibilities and coordinating with cross-functional teams.
Build and maintain positive client relationships that reflect Envoy’s commitment to service and provide timely, accurate responses.
Monitor personal and team inboxes, serve as the primary contact for assigned clients, and escalate issues as needed.
Envoy Global is a proven innovator in the global immigration space, combining an industry-leading tech platform with holistic service to streamline and expedite the immigration process. They are a company fostering a culture of service and collaboration, seeking to build strong client relationships.
Manage client onboarding and ensure successful implementation of VALD systems.
Build strong relationships with clients through online and occasional face-to-face interactions.
Identify client support needs and opportunities for growth while managing multiple assignments.
VALD is a world leader in allied health technology, providing innovative human-measurement tools to over 10,000 clients globally. They have grown to over 300 team members across 35+ countries, fostering a down-to-earth, inclusive, and vibrant culture.
Own day-to-day client management for assigned accounts, serving as the primary point of contact for working teams and mid-level stakeholders.
Translate channel strategies and media plans into clear action steps for internal teams, ensuring timelines, scopes, and commitments are met.
Proactively identify delivery risks, escalate issues with proposed solutions, and mentor junior team members to improve workflows.
Goodway Group is an independent, remote-first media and marketing services firm with a 90+ year history, providing data-driven digital media and marketing solutions. Their diverse team of strategists, technologists, and data scientists has won numerous awards, and they pride themselves on being an inclusive, human-first workplace.
Manage relationships with fastest growing clients to drive renewals, expansion, and advocacy.
Create client deliverables like presentations and strategy recommendations for senior executives.
Develop strategic account plans and QBRs to ensure ROI and maintain strong retention rates.
ABC Fitness is the #1 software provider for fitness businesses worldwide, supporting 30K clubs and 40M members. The culture is values-focused with a growth mindset, emphasizing respect, trust, and belonging in an inclusive team environment.
Provide strategic leadership across two key client accounts in Medical Affairs and Commercial/Promotional.
Build trusted relationships with senior stakeholders and oversee delivery of complex integrated programs.
Drive commercial performance, mentor high-performing teams, and identify growth opportunities.
Nucleus Global is a global leader in the medical communications space with locations across Europe, US, and APAC, serving a portfolio of 90-plus clients. It is part of the Inizio Medical group, which includes three of the world's top medical communications companies, offering a friendly and informal working environment with opportunities for career growth.
Lead client relationships, develop agendas and presentations, and oversee project briefs and scopes of work.
Manage project timelines, budgets, and team execution to ensure client expectations are met or exceeded.
Mentor junior account staff and support business development to drive organic growth.
Precision AQ is a payer marketing agency partnering with global pharmaceutical and life sciences companies to demonstrate the economic and clinical value of medical treatments. The company emphasizes recognition, training, mentorship, and cross-functional collaboration, with opportunities for professional growth.
You will own the relationship with allocated accounts and act as the main point of contact.
You will build trusted stakeholder relationships and influence IT strategy.
You will drive revenue growth through strategic account planning and solution-based sales.
sa.global is a global Microsoft partner specializing in AI-powered, cloud-based solutions for service-centric organizations. With over 1,000 employees across 25 countries, it offers a dynamic and collaborative work environment.
Serves as primary post-sale point of contact for top-tier accounts, developing long-range strategies and driving multi-dimensional revenue growth.
Leads executive-level conversations and negotiations, identifying growth opportunities across cross-solution expansion and new platform integrations.
Monitors client usage data and health indicators, proactively managing retention, and mentoring junior team members.
Dun & Bradstreet is a global leader in business decisioning data and analytics, helping companies grow, manage risk, and innovate. With over 180 years of history, they are a diverse, global team that values creativity, collaboration, and bold ideas.
Own the commercial relationship for our most valuable customers in the Max segment and $2M+ revenue accounts.
Personally onboard every new Max and $2M+ customer and run quarterly business reviews covering credit, capital, and account health.
Identify and qualify capital opportunities and drive expansion through upsell and reduced churn.
We provide businesses with a comprehensive suite of cross-border banking services, including credit cards, deposit accounts, currency conversions, and revenue financing. We are a fast-growing fintech startup backed by VCs, with a supportive and inclusive culture that values diversity and work-life balance.
Develop and nurture relationships with clients to ensure successful campaigns.
Be a trusted advisor on our DemandFactor offerings.
Collaborate with internal experts and sales to deliver excellent results.
We are a demand generation company that helps clients achieve successful campaigns through our DemandFactor offerings. Our team is collaborative and tech-savvy, focused on building strong customer relationships.
Build and lead the client engagement program from the ground up, transforming client success stories into brand awareness and pipeline growth.
Develop a referenceable client base and activate relationships through storytelling, events, and sales enablement.
Partner with cross-functional teams including legal, sales, product, and alliances to ensure compliance and alignment.
Intelerad provides medical imaging solutions that simplify complex processes and improve patient outcomes. The company has nearly 800 employees across four countries and has been recognized with Best in KLAS.
Manage and grow relationships with agency clients, serving as a trusted advisor and primary point of contact throughout the campaign lifecycle.
Lead campaign execution from planning to post-campaign analysis, providing strategic recommendations to optimize client outcomes.
Partner cross-functionally with internal teams to ensure client success and retention, while maintaining operational excellence.
OpenAP is a collective of innovators changing how advertising is bought and sold across the premium video ecosystem. Founded by the largest U.S. television networks, it has a distributed team across the United States with offices in New York and Los Angeles.
Own client relationships end-to-end, building trust and delivering strategic value across creative, media, and CRO.
Lead the strategic vision across all disciplines, synthesizing inputs from craft teams into cohesive client-facing strategies.
Identify risks and opportunities early, drive internal alignment, and lead new client pitches to win business.
Pearmill is a performance marketing agency that drives integrated strategy across creative, media, and CRO to help clients grow. We are a globally-distributed team with a diverse culture and a clear path for career progression.
Own net revenue retention for large employer accounts, driving enrollment, renewal, and expansion.
Deliver data-driven business reviews translating clinical outcomes into quantifiable ROI for C-suite stakeholders.
Partner cross-functionally with Sales, Renewals, Product, and Analytics to protect and grow Maven's revenue.
Maven Clinic is the world's largest virtual clinic for women and families, partnering with over 2,300 employers and health plans. Founded in 2014, the company has raised over $425 million and is recognized with numerous workplace and innovation awards.