Source Job

England

  • Serves as primary post-sale point of contact for top-tier accounts, developing long-range strategies and driving multi-dimensional revenue growth.
  • Leads executive-level conversations and negotiations, identifying growth opportunities across cross-solution expansion and new platform integrations.
  • Monitors client usage data and health indicators, proactively managing retention, and mentoring junior team members.

Digital Advertising Sales Account Management Executive Relationship Management Strategic Planning

20 jobs similar to Senior Customer Relationship Manager

Jobs ranked by similarity.

United States

  • Own top-tier accounts with full autonomy, driving multi-dimensional revenue growth and long-term client strategy.
  • Lead executive-level negotiations and identify non-obvious growth opportunities like cross-solution expansion.
  • Mentor junior team members and support new business development with strategic pitches.

Dun & Bradstreet is a global leader in business decisioning data and analytics, helping companies grow, manage risk, and innovate. With a diverse, global team and a history spanning over 180 years, they value creativity, collaboration, and bold ideas.

US

  • Act as the main point of contact for a portfolio of enterprise clients across various verticals.
  • Drive upsells and design unique campaign strategies using the StackAdapt platform.
  • Ensure client campaigns succeed by providing regular reporting, optimizations, and strategic solutions.

StackAdapt is a leading AI-powered marketing platform that enables marketers to reach, engage, and convert audiences with precision. We have a diverse and inclusive remote-first culture and have been recognized as a top workplace.

US

  • Develop and deliver strategic account plans for high-value enterprise customers, driving growth and long-term success.
  • Build trusted relationships with senior stakeholders, identify opportunities, and manage the full sales cycle from solution discussions to contract renewal.
  • Demonstrate product value through engaging presentations, collaborate with cross-functional teams, and maintain accurate pipeline data in Salesforce.

Expana is a world-leading agrifood-focused Price Reporting Agency and global commodity intelligence provider, delivering over 36,000 proprietary price series across 900+ commodities. The company serves more than 3,000 customers across 50 countries and fosters a collaborative, ambitious culture built on values of brilliance, connection, and making a difference.

$134,239–$165,735/yr
EMEA

  • Lead renewals and expansion for a portfolio of EMEA commercial customers, executing account management and negotiation frameworks.
  • Create and close upsell and cross-sell opportunities while partnering with Customer Success, Support, Marketing, and Product.
  • Build trusted relationships with executive buyers and deliver value-based conversations that demonstrate ROI and business impact.

Drata helps companies earn and keep the trust of their users by providing a proof layer for trustworthiness. With over 600 employees worldwide, the culture values trust, speed, continuous growth, and an owner-operator mentality.

$37,114–$63,990/yr
UK

  • Identify and capitalize on opportunities to recommend tailored digital advertising solutions for targeted customer profiles.
  • Manage end-to-end digital advertising campaigns, from recommendation to onboarding and performance reporting.
  • Collaborate with product teams and use data-driven insights to optimize campaigns and maximize client ROI.

Yell is the UK's number one managed digital advertising partner for local businesses, helping them get found and chosen through proven digital marketing solutions. With over 60 years of history, they offer a supportive team environment, excellent career progression with 93% of management promoted from within, and an inclusive culture.

US

  • Lead, mentor, and grow a regional team of 5 Account Managers, fostering an inclusive culture and driving continuous coaching.
  • Ensure flawless campaign execution by overseeing the lifecycle and collaborating with AdOps to exceed client KPIs.
  • Drive incremental revenue by identifying cross-sell/upsell opportunities and mitigating at-risk revenue.

GumGum is an advertising technology company that uses its Mindset Graph™, an AI-driven data engine, to match brands with people in the right mindset. Founded in 2008 and headquartered in Santa Monica, California, we operate in over 19 markets globally with a culture focused on customer obsession, innovation, and belonging.

$120,000–$150,000/yr
US Unlimited PTO

  • Act as a strategic leader managing a portfolio of key enterprise accounts to drive revenue growth, retention, and expansion.
  • Build trusted advisor relationships with senior stakeholders, identifying upsell and cross-sell opportunities for AI-powered solutions.
  • Own the end-to-end renewal strategy and commercial process, collaborating cross-functionally to ensure customer success and retention.

LivePerson provides enterprise conversational AI and digital transformation solutions, powering nearly a billion interactions monthly for leading brands. The company was named the #1 Most Innovative AI Company by Fast Company and fosters a remote-first, inclusive culture with a focus on diversity and employee growth.

US

  • Identifying, pitching, and closing platform sales deals with enterprise agencies and brands.
  • Managing existing client relations and seeking account growth opportunities.
  • Working cross-functionally to grow and retain accounts by presenting new campaign strategies and solutions.

StackAdapt is an AI-powered marketing platform that helps marketers reach and convert audiences through programmatic advertising. They have a diverse, inclusive team with a supportive culture and offer remote work globally.

US

  • Develop and execute strategic account plans to drive revenue growth and long-term customer success.
  • Build trusted relationships with executive stakeholders across business and technology organizations.
  • Identify, qualify, and close new consulting and professional services opportunities within existing accounts.

Zencore is a Google Cloud consulting partner that helps enterprises accelerate cloud adoption and transformation. They pride themselves on trust, unbiased expertise, and empathy, working with some of the world's largest companies.

Spain Europe

  • Build strong, long-term relationships with enterprise customers and drive growth through strategic account development.
  • Act as a trusted advisor, helping clients maximize solution value while identifying expansion opportunities across European markets.
  • Manage inbound requests, deliver product demonstrations, and prepare proposals in collaboration with internal teams.

US

  • Lead full-funnel client engagements, anchoring business goals to integrated media strategies that drive measurable results.
  • Define channel strategy and investment allocations across full-funnel media, ensuring alignment with client goals.
  • Serve as senior strategic advisor to client executives, proactively identifying growth opportunities and driving business expansion.

Goodway Group is an independent and remote-first media and marketing services firm with a 90+ year history, combining established company security with a start-up feel. The company is a multiyear winner of Ad Age Best Places to Work, with a diverse team of digital strategists and technologists and a human-first, inclusive culture that is 70% female.

North America

  • Own end-to-end commercial strategy for enterprise accounts to drive revenue growth, retention, and expansion.
  • Build executive relationships and identify upsell/cross-sell opportunities through consultative, value-based selling.
  • Manage renewals, forecasts, and cross-functional teams to ensure successful customer outcomes.

LivePerson is a leader in trusted enterprise conversational AI and digital transformation, powering nearly a billion conversational interactions every month. Fast Company named LivePerson the #1 Most Innovative AI Company in the world, and we are committed to an inclusive workplace.

$125,000–$150,000/yr
US Unlimited PTO

  • Proactively identify new revenue opportunities and drive account growth.
  • Own client communication, strategic planning, and troubleshooting for satisfaction.
  • Drive contract negotiations and revenue forecasting via Salesforce.com.

Cadent ignites seamless connections between brands, publishers & consumers using predictive AI. The company has offices across the U.S. and is committed to Inclusion & Diversity, fostering a collaborative culture.

United States

  • Build senior-level executive relationships with partners to achieve revenue growth and partner satisfaction objectives.
  • Prospect, qualify, negotiate, close, and implement new partnerships while meeting annual revenue goals.
  • Act as a trusted advisor and quarterback for opportunities, bringing in appropriate resources to support customer needs.

Dun & Bradstreet is a global leader in business decisioning data and analytics, helping companies grow, manage risk, and innovate for over 180 years. They are a diverse, global team that values creativity, collaboration, and bold ideas.

Canada Unlimited PTO

  • Drive full-cycle strategic sales and orchestrate account strategy to expand into Canada’s largest audit and advisory firms.
  • Own complex project management and executive-level engagements, coordinating cross-functional teams to deliver global solutions.
  • Represent Fieldguide at industry conferences and refine global sales processes through continuous learning and playbook development.

Fieldguide builds software for audit and assurance practitioners in cybersecurity, privacy, and financial audit, automating their work to establish trust for global commerce. The company is a remote-first startup backed by top investors like Goldman Sachs and Bessemer, with an inclusive, driven, and supportive team culture.

$100,000–$140,000/yr
US 5w PTO 10w maternity 10w paternity

  • Build trusted relationships with clients and internal teams as the go-to person for strategic thinking.
  • Own a portfolio of 3-4 enterprise U.S. clients end-to-end, from strategy to delivery and renewals.
  • Navigate complex corporate structures, manage multiple stakeholders, and scope new work alongside the delivery team.

Phiture is a mobile growth consultancy that helps leading apps like Adobe, Headspace, and LEGO® grow. We are a global team of experts setting the standard for digital growth, with a focus on collaboration and innovation.

United States

  • Develop a comprehensive sales plan to meet or exceed quota, delivering accurate forecasting and maintaining a healthy pipeline.
  • Operate as a trusted advisor to senior executives, leveraging long-term strategy to generate sustained pipeline and uncover opportunities.
  • Record all customer account information in CRM, ensuring full pipeline accuracy and managing negotiations to close deals on time.

Hyland is the pioneer of the Content Innovation Cloud, delivering enterprise intelligence through solutions that unlock actionable insights and drive automation. The company employs nearly 4,000 people and fosters an employee-centric culture focused on career development, well-being, and innovation.

$180,000–$217,000/yr
US Unlimited PTO 13w maternity 13w paternity

  • Own client health and strategic direction for complex accounts, synthesizing cross-channel insights into executive-level narratives.
  • Lead Strategy Group, pressure-testing account strategies weekly and modeling rigorous standards.
  • Coach Account Managers to elevate strategic capability, while acting as a trusted thought partner for the Account Management director.

Wheelhouse DMG is a digital marketing agency that helps healthcare, medical device, and privacy-first brands drive performance through deep marketing expertise and technology. The company fosters a remote-first, values-driven culture with a focus on inclusion and employee well-being.

Global Unlimited PTO

  • Build and own enterprise-wide account plans aligning Fieldguide’s value with customer outcomes.
  • Serve as a trusted advisor to executives and facilitate strategic business reviews.
  • Orchestrate cross-functional teams to remove blockers and accelerate customer momentum.

Fieldguide builds software that automates and streamlines assurance and audit work for cybersecurity, privacy, and financial auditors. They are a remote-first startup backed by top investors, with an inclusive, driven, and supportive culture.

$140,000–$200,000/yr
US Unlimited PTO

  • Build strong relationships with customers and drive product adoption to ensure satisfaction and retention.
  • Develop mutual value plans and identify expansion opportunities with Account Management partners.
  • Proactively identify account risks and collaborate with internal teams to optimize implementations.

Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. We are committed to building breakthrough software with a spark of magic, and we have put intentional focus on creating equitable workspaces for each of our employees.