Communicate directly with client stakeholders and maintain fluency across US and International workstreams.
Review deliverables performing QA and deliver weekly synthesized pulse to the Account Director on KPIs and business objectives.
Serve as consistent connective presence across the account team, supporting deadline and priority management while keeping documentation updated.
Wheelhouse DMG is a digital marketing agency specializing in healthcare, medical device, and privacy-first brands for over a decade. They have a remote-first culture with a small, collaborative team.
Manage inbound customer requests for custom jewelry pieces and serve as the primary point of contact for assigned accounts.
Gather and clarify customer requirements, review submissions, and translate needs into actionable internal instructions.
Coordinate with production, CAD, and operations teams to track order progress and ensure smooth execution from design to delivery.
Frontier is a subsidiary of Fresh Prints, a New York-based fully remote company that helps businesses grow cross-functional teams abroad. The company has over 380 employees and has placed over 800 hires across 50 US-based startups and high-growth companies.
Consistently meet account growth targets for both revenue and engagement.
Serve as the primary point of contact for a large portfolio of Worldly client accounts.
Manage a pipeline of opportunities and reliably forecast revenue on a weekly basis.
Worldly provides a comprehensive impact intelligence platform for businesses to measure and improve their supply chain sustainability. We are a public benefit corporation backed by a dedicated global team of values-aligned individuals.
Build and maintain strong customer relationships through regular engagement and communication.
Drive account growth through renewals, upselling, and cross-selling while negotiating pricing and closing agreements.
Collaborate with internal teams to ensure customer satisfaction and monitor account health against defined targets.
Lightcast is a global leader in labor market insights, working with partners across six continents to drive economic prosperity. We are an equal opportunity workplace committed to diversity, with offices in the US, UK, Europe, and India.
Develop and nurture relationships with clients to ensure successful campaigns.
Be a trusted advisor on our DemandFactor offerings.
Collaborate with internal experts and sales to deliver excellent results.
We are a demand generation company that helps clients achieve successful campaigns through our DemandFactor offerings. Our team is collaborative and tech-savvy, focused on building strong customer relationships.
Schedule, confirm, and manage appointments for benefit counselors, coordinating daily schedules to maximize efficiency and accommodate client needs.
Provide outstanding customer service by assisting clients with scheduling questions and general benefit enrollment information, maintaining accurate records.
Support the benefit team with administrative tasks including data entry, report preparation, and rescheduling appointments as needed.
Hilb Group is a Top 25 middle-market independent insurance broker offering expertise in property & casualty, employee benefits, HR consulting, and retirement services nationwide. The firm provides the resources of a big broker with the personal service of a small agency, driven by values of trust, passion, integrity, and growth.
Build and maintain strong client relationships, driving retention and program success.
Manage day-to-day operations, issue resolution, and strategic growth for a portfolio of accounts.
Leverage data to demonstrate value and identify opportunities for expansion.
Foodsmart is the leading Foodcare platform in the U.S., delivering nutrition-driven healthcare at scale with a national network of Registered Dietitians. With over 3 million members and a $200 million investment from TPG's Rise Fund, Foodsmart is a mission-driven company dedicated to making nutritious food accessible and affordable.
Manage the full client journey from discovery to integration, acting as the main point of contact for all concerns.
Set success metrics, monitor performance, and lead regular check-ins to ensure progress and resolve issues.
Build strong client relationships and collaborate with internal teams to ensure smooth execution and communication.
MultiplyMii is a staffing company that connects Philippine talent with US-based clients in the Home Service Industry, also offering CFO and accounting services. The company emphasizes continuous training and professional development, fostering a collaborative and client-focused culture.
Supports the Operations Manager in driving key operational initiatives for RLS Legal Services, focusing on client transitions and case intake.
Manages the transition of Ryan clients to RLS Legal Services Agreements and supports the intake of legal cases into Lead Docket and Filevine.
Collaborates with tax consultants, attorneys, and the RLS India team to ensure accurate data management and seamless case processing.
Ryan is a dynamic, rapidly expanding tax services firm serving the world’s most respected Global 5000 companies. It offers an award-winning culture with a focus on employee growth, flexibility, and innovation.
Act as a primary point of contact for client inquiries via email and phone, handling professional correspondence with speed and clarity.
Manage daily account intake processes, including data validation and strict accuracy checks to ensure compliance.
Support front-line collections by handling settlement offers, account instructions, and maintaining data integrity across systems.
Sentry Credit, a wholly owned subsidiary of TrueAccord, combines machine learning with a human-based approach to transform debt resolution and financial health. With over 30 years of legacy and a world-class team, they serve millions of consumers annually.
Manage end-to-end training logistics and customer relationships for Google Cloud training.
Act as primary point of contact for customers and partners, ensuring a seamless training experience.
Collaborate with internal teams and Google Cloud partners to co-create tailored training proposals.
Datatonic is a Google Cloud Training Partner that delivers award-winning training solutions. The company has a growth-oriented culture with a focus on customer satisfaction and team collaboration.
Manage communications with team members and assist Client Services team in developing new business initiatives and organic growth within accounts.
Coordinate pitch presentations, lead point of contact for assigned projects, and ensure project profitability and client deliverables.
Drive daily project activities, manage scope changes, facilitate medical-legal-regulatory review, and contribute to client proposals and budgets.
Precision AQ is a leading payer marketing agency that supports global pharmaceutical and life sciences clients in achieving commercial excellence. They are a growing agency with a team-driven environment, offering opportunities for external training, mentorship, and cross-functional projects.
Leads a global team of Client Support Analysts or Engineers to deliver high-quality support experiences.
Oversees daily support operations, escalations, and performance metrics across Level 1 or Level 2 teams.
Champions client advocacy, knowledge management, and cross-functional collaboration to improve workflows.
Origami Risk delivers single-platform SaaS solutions that help organizations navigate risk, insurance, compliance, and safety management. Founded by industry veterans, the company offers innovative products and has a singular focus on client success, with a diverse and inclusive culture.
Establish yourself as a trusted advisor to drive client success, renewal, and growth for mid-to-large enterprise accounts.
Lead day-to-day client communication, deliver performance reporting, and provide strategic campaign insights.
Manage client health, revenue forecasting, and partner with account managers to identify expansion opportunities.
Drips helps big brands drive 1:1 conversations with large audiences using an AI-powered conversational outreach strategy. Founded in 2016, we are well-funded and foster a community-driven culture centered on core values like Happiness, Team, Lean, Passion, and Improve.
Deliver timely, responsive support for new and existing clients, ensuring a smooth transition from implementation through ongoing service.
Maintain accurate client benefit information across systems, providing reliable documentation for operational teams.
Collaborate effectively with Sales, Operations, Client Care, carriers, and vendors to resolve requests and support client needs.
Health Advocate is a leading provider of health advocacy, navigation, well-being, and integrated benefits programs, helping members navigate healthcare complexities. The company is part of Teleperformance in the US, employs a team of compassionate experts, and has been recognized as a top workplace by Fortune, with numerous customer service awards.
Communicate with foreign nationals and client HR teams, setting expectations and timelines while adhering to service level agreements.
Prepare and draft immigration applications, collaborate with third-party vendors, and manage end-to-end case processes with accuracy.
Attend client calls, liaise with immigration authorities, and ensure accurate billing of client matters per company policy.
Envoy Global is a proven innovator in the global immigration space, combining industry-leading technology with holistic service to streamline and expedite the immigration process for employers and individuals. The company fosters a collaborative, supportive, and people-first culture with a focus on trust, autonomy, and ownership.
Lead and develop a team of Account Managers to deliver exceptional client value and drive success across the Home Services vertical.
Build and maintain strong relationships with key clients, serving as the senior point of contact for major account opportunities or escalations.
Oversee account performance metrics, client satisfaction, and growth, collaborating with cross-functional teams to drive revenue retention and upselling.
Scorpion is the leading provider of technology and services helping local businesses thrive. The company offers a unique blend of AI support and teams of human experts, with a culture focused on client success and continuous improvement.
Own the full revenue relationship with your accounts, driving renewals and uncovering expansion opportunities.
Act as a trusted advisor to IT teams on Microsoft 365 governance, using a consultative approach to connect solutions to real outcomes.
Strengthen multi-threaded relationships by coordinating with Technical Support, Product, and RevOps to remove blockers and maximize customer value.
ShareGate is the leading Microsoft 365 migration and governance platform, trusted by over 100,000 IT pros for its simplicity. It is developed by Workleap Technologies, a Montreal-based software company, and fosters a high-performing, close-knit team culture focused on experimentation and impact.
Lead end-to-end migration processes for multi-property portfolios, ensuring timelines and client expectations are met.
Serve as the primary point of contact for clients during migrations, facilitating communication and ensuring satisfaction.
Partner with cross-functional teams to align requirements, remove roadblocks, and maintain visibility across stakeholders.
Asset Living is a third-party property management firm that fosters thriving communities nationwide. With decades of experience and a diverse team of talented individuals, the company is recognized as one of the nation's Best and Brightest Places to Work, emphasizing a culture of unity and collective success.
Build trusted client partnerships by serving as the primary day-to-day contact, leading meetings, and managing escalations.
Turn client needs into action by translating feedback and objectives into clear direction for internal teams.
Keep delivery on track by monitoring timelines, removing blockers, and ensuring high-quality project completion.
Donut Studios is the in-house creative studio of New Engen, a digital marketing agency that helps brands grow through performance-driven campaigns across media, creative, analytics, and retail. We are a collaborative group of strategists, creators, and account managers who work hard, stay humble, and build with purpose.