Client Services Specialist

Your Mission: What Success Looks Like:

• Achieve client support excellence by providing timely, responsive support for new and existing clients.
• Ensure benefit information accuracy by maintaining complete and up-to-date data across systems.
• Foster cross-functional partnership through effective collaboration with internal teams and vendors.

What You'll Do: Your Roadmap to Impact:

• Coordinate client service requests and serve as primary contact for benefit information and account updates.
• Collect and maintain client-specific benefit information, developing clear documentation for operational teams.
• Enter and verify client data in core systems, supporting reporting needs and ensuring reliability.

Who You Are: The Professional We're Looking For:

• Bring a bachelor's degree or equivalent experience, with two-plus years in employee benefits or healthcare client service.
• Demonstrate strong proficiency in Microsoft Office, excellent communication, and organizational skills.
• Possess a proactive, customer-focused approach and ability to manage multiple priorities in a fast-paced environment.