Client Service Representative - Operations

Responsibilities:

• Conducts administrative intake and scripted clinical intake of calls for clinical review.
• Provides quality customer service through interaction with providers and staff.
• Collects and enters confidential information with high confidentiality standards.

Qualifications:

• High School Diploma/GED required; 1+ year healthcare customer service (call center) experience required.
• Ability to hard line internet into computer equipment and meet upload/download speed requirements.
• HIPAA compliant room and prior experience in healthcare industry preferred.

Compensation & Benefits:

• Base salary of $33,280 annually; eligible for performance-based bonuses.
• Benefits include medical, dental, vision, paid time off, holidays, sick leave, and 401(k) with company match.
• Equal opportunity employer committed to diversity and inclusion.