Manage the entire sales cycle for DACH accounts, including retention, expansion, upsell, and cross-sell.
Present Remote's suite of services to existing customers to drive upsell opportunities and build strategic partnerships.
Collaborate with cross-functional teams to ensure customer success and participate in retention initiatives.
Remote provides a global HR platform for compliantly hiring, paying, and managing international teams. The company has a fully remote, async culture with employees on six continents, emphasizing innovation and AI integration.
Develop comprehensive token marketing strategies across pre-launch, launch, and post-launch phases.
Own full-suite marketing planning for clients and design token positioning frameworks.
Lead launch strategies including TGE, exchange listings, and ecosystem activations.
We build the Barstool of crypto and finance, owning our distribution and partnering on brand positioning and marketing. We work with leaders like Polymarket, Avalanche, OpenSea, Disney, and seek talents ready to grow.
Own a book of business, driving growth through upsells and cross-sells while building trusted client relationships.
Lead contract renewals and expand Annual Recurring Revenue through strategic partnerships.
Manage sales pipeline with accuracy, collaborating across teams to support the full client lifecycle.
Absorb Software is a leading global AI-driven learning platform provider, helping organizations unlock workforce potential. They serve over 3,300 organizations and 34 million users, with a culture focused on innovation, diversity, and continuous learning.
Own the full customer lifecycle for mid-market and enterprise accounts, from onboarding to long-term retention.
Build strong relationships with stakeholders, acting as a trusted advisor and driving value.
Collaborate with internal teams and leverage AI tools to improve efficiency and customer outcomes.
The company helps organizations build and manage international teams with confidence. It is a global, remote-first environment with a focus on innovation and collaboration.
Own email communications to customers, driving expansion and upsell within the existing customer base.
Run customer webinars and manage a customer advisory board to deepen engagement and capture customer stories.
Build and manage lifecycle marketing programs, reference programs, and peer review platforms like G2.
Ethena provides compliance training that customizes itself to your company, combining top-rated content with AI to adapt training to your brand, roles, and policies. They support over 1 million learners across 2,000+ organizations with a 93% learner approval rating and 96% customer renewal rate, fostering a fully remote, diverse, and empathetic culture.
Identify and approach prospective clients for security assessment, embedded security, and specialist engineering services.
Build strong relationships with founders, engineers, security leaders, and ecosystem organisations across Web3.
Develop commercial and ecosystem relationships for emerging products such as Secstant and Bombora.
Sigma Prime is a blockchain security and distributed systems company focused on securing and building critical decentralised infrastructure. Since 2016, they have worked with prominent teams in the industry, delivering security assessments, protocol research, and specialist engineering services, and are a remote-first company with a global team.
Consistently meet account growth targets for both revenue and engagement.
Serve as the primary point of contact for a large portfolio of Worldly client accounts.
Manage a pipeline of opportunities and reliably forecast revenue on a weekly basis.
Worldly provides a comprehensive impact intelligence platform for businesses to measure and improve their supply chain sustainability. We are a public benefit corporation backed by a dedicated global team of values-aligned individuals.
Build trusted relationships with client stakeholders and act as their strategic advisor
Drive utilization, engagement, and adoption of WellTheory's programs
Deliver data-driven business reviews with insights and recommendations
WellTheory is a digital health company helping people with autoimmune conditions take control of their health through personalized care, nutrition guidance, and ongoing coaching. We're a team of 50+ passionate people building an AI-forward organization that expands human capability.
Build and maintain strong relationships with senior management and C-level executives of strategic accounts.
Partner with internal teams to ensure smooth onboarding and positive client experience during implementation.
Identify expansion, upsell, and cross-sell opportunities and drive adoption of new products.
Zerohash is the leading crypto and stablecoin infrastructure platform powering the next generation of financial services. The company has raised over $280 million and is trusted by global financial brands, fostering a culture of independence, collaboration, and transparency.
Act as a trusted advisor for customers, managing the post-sale journey from onboarding to partnership while monitoring account health and identifying upselling opportunities.
Collaborate with Sales to align on customer expectations, prevent churn, and share direct customer feedback to improve team processes.
Operate autonomously with daily asynchronous client interactions, leveraging tools like Vitally and Zendesk for proactive churn prevention and retention.
Remote solves global employment challenges, enabling businesses to recruit, pay, and manage international teams compliantly. With a fully remote team across 6 continents, Remote fosters an innovative, asynchronous culture focused on automation and AI.
Own copywriting and project management for up to six pod accounts while managing retention strategy for your own one to two accounts.
Lead client calls and business reviews, turning data and reports into concrete action steps.
Grow into full strategic ownership with a clear path to Senior Retention Manager.
We are one of the fastest-growing Shopify Retention Agencies, turning one-time buyers into loyal customers. Our team is small, sharp, and obsessed with results.
Serve as the primary point of contact for clients, building long-term relationships and driving product adoption.
Analyze client workflows and provide best-practice recommendations to optimize product usage and ROI.
Collaborate with internal teams to share client insights and support broader business objectives.
Rechat provides an all-in-one software platform for real estate professionals, integrating the buying and selling process to boost efficiency and brand consistency. The company fosters a diverse, inclusive, and collaborative culture, operating as a growing startup with a remote team.
Manage the complete customer lifecycle from onboarding to long-term partnership, ensuring consistent value and support.
Drive customer retention by monitoring account health, identifying risks, and developing success strategies.
Identify expansion opportunities through upselling and cross-selling while maintaining strong customer relationships.
This company operates in a global, remote-first environment, focusing on customer success and support. The culture emphasizes collaboration, autonomy, and continuous improvement, with a team that values technology and automation.
Act as a trusted advisor and advocate for customers, owning the entire lifecycle from onboarding to long-term partnership.
Drive customer retention, mitigate churn, and execute structured business reviews and success plans.
Identify growth opportunities and deliver targeted solutions across diverse customer verticals.
Remote helps businesses of all sizes recruit, pay, and manage international teams. With a globally distributed team working from 6 continents, Remote fosters a future-focused, async work culture.
Independently manage 5-6 Shopify brands doing over $5M/year, including the most complex accounts.
Own the retention roadmap across your portfolio, including calendars, timing, and revenue targets.
Mentor junior retention managers to improve client-facing skills and strategic thinking.
We're one of the fastest-growing Shopify Retention Agencies in the space. Our team is small, sharp, and obsessed with turning one-time buyers into loyal customers.
Build trusted client partnerships by serving as the primary day-to-day contact, leading meetings, and managing escalations.
Turn client needs into action by translating feedback and objectives into clear direction for internal teams.
Keep delivery on track by monitoring timelines, removing blockers, and ensuring high-quality project completion.
Donut Studios is the in-house creative studio of New Engen, a digital marketing agency that helps brands grow through performance-driven campaigns across media, creative, analytics, and retail. We are a collaborative group of strategists, creators, and account managers who work hard, stay humble, and build with purpose.
Manage lifecycle marketing initiatives across multiple DTC accounts, including copywriting and project coordination.
Own client relationships and retention strategy, using data to optimize campaigns.
Collaborate with senior team members while progressively taking on more strategic responsibilities.
They are a marketing agency specializing in retention email marketing for direct-to-consumer brands. They operate as a dynamic agency environment with a focus on autonomy, creativity, and building long-term customer relationships.
Manage the end-to-end renewal process and build strong customer partnerships.
Drive retention and expansion revenue through proactive engagement and negotiations.
Identify cross-sell and upsell opportunities and collaborate with internal teams.
A collaborative environment focused on customer success and long-term relationships. An inclusive workplace culture that values diversity, equity, and belonging.
Lead and develop a team of Account Managers to deliver exceptional client value and drive success across the Home Services vertical.
Build and maintain strong relationships with key clients, serving as the senior point of contact for major account opportunities or escalations.
Oversee account performance metrics, client satisfaction, and growth, collaborating with cross-functional teams to drive revenue retention and upselling.
Scorpion is the leading provider of technology and services helping local businesses thrive. The company offers a unique blend of AI support and teams of human experts, with a culture focused on client success and continuous improvement.
Own the successful delivery of key client projects from kickoff to completion.
Build strong, trust-based relationships with clients as a strategic partner.
Lead cross-functional teams across strategy, content, design, paid media, and web development.
Terra is a digital marketing and creative agency that helps organizations reimagine and deliver their most ambitious digital projects and marketing strategies. The team is innovative, tech-forward, and creative, with a focus on collaboration and work-life balance.