Source Job

• Manage a portfolio of SMB customers, building long-term relationships and driving adoption.
• Conduct regular check-ins to assess satisfaction and guide customers through challenges.
• Identify upsell and renewal opportunities while acting as the voice of the customer internally.

This partner company provides technology solutions and customer success services to small and medium-sized businesses. They foster a collaborative, people-first culture with autonomy and opportunities for growth.

• Own the full post-sales customer lifecycle including onboarding, renewals, and expansion.
• Identify and close upsell and cross-sell opportunities while managing SaaS renewals.
• Build multi-threaded relationships and act as a trusted advisor to maximize customer value.

This company offers a SaaS platform to its customers. The environment is collaborative and inclusive, with a focus on results, teamwork, and diverse perspectives.

• Manage a portfolio of conferencing customers across the U.S. and Europe as the primary relationship owner.
• Drive client renewals and identify expansion opportunities through consultative selling and cross-functional collaboration.
• Work closely with Product, Design, Engineering, and Sales to influence the roadmap and support enterprise opportunities.

Our partner is a technology company that helps professional and scientific communities connect, share knowledge, and accelerate innovation. They operate with a highly collaborative, globally distributed team.

• Drive growth from existing customers through upselling and cross-selling, meeting individual quotas.
• Manage the full sales cycle, develop relationships, and deliver consultative sales presentations.
• Collaborate cross-functionally with Marketing, Product, and Customer Success teams to optimize customer experience.

Qualio is a unified quality and compliance management platform helping regulated organizations get products to market faster. The team is all-remote, distributed across North America, Europe, and Australia.

• Manage a portfolio of customers through scaled engagement programs to drive adoption, retention, and expansion.
• Lead onboarding and ongoing success, coaching champions and facilitating training sessions.
• Use data and customer health insights to prioritize high-value activities, reduce churn, and identify upsell opportunities.

They are a fast-growing global software organization providing customer success and operational solutions. Their culture emphasizes continuous improvement, ownership, trust, and personal development.

• Own the commercial relationship for a portfolio of high-value customers, acting as their trusted point of contact.
• Build relationships with founders, executives, and finance leaders while identifying growth and retention opportunities.
• Lead customer onboarding, quarterly business reviews, and capital conversations from discovery through execution.

This fintech organization provides financial products and services to businesses, helping them manage cash flow and access capital. They foster a remote, high-trust culture with significant autonomy and a collaborative, inclusive team environment.

• Own retention and growth across a portfolio of client accounts
• Manage client expectations, escalations, and scope changes proactively
• Identify and develop expansion opportunities within existing accounts

Byte&Kite is a digital marketing agency helping clients across a range of industries grow through effective digital marketing. They are a fully remote team operating across US time zones.

• Manage and grow a strategic portfolio of B2B enterprise customers, driving retention and revenue expansion.
• Identify upsell and cross-sell opportunities, lead complex renewals, and build C-level executive relationships.
• Use SaaS metrics and customer health indicators to anticipate risks, demonstrate ROI, and guide account strategy.

The hiring partner company operates in the B2B SaaS and enterprise technology space, focusing on customer success and revenue growth. They foster a collaborative, agile, remote-first culture with an emphasis on measurable business outcomes.

• Lead and coach a team of Account Managers to drive upsell, cross-sell, and expansion revenue across SMB and mid-market customers.
• Establish effective operating rhythms, including pipeline reviews, forecasting, and performance management.
• Collaborate cross-functionally with Client Success, Sales, and Product to shape customer expansion strategy.

This company is a fast-growing healthcare technology provider focused on physical therapy, occupational therapy, and speech-language pathology practices. The organization emphasizes a performance-driven culture and is scaling its Account Management team.

• Drive revenue growth by winning new customers and expanding existing accounts through strategic upsell and cross-sell opportunities.
• Manage complex, consultative sales cycles involving multiple stakeholders and executive decision-makers.
• Collaborate with cross-functional teams to deliver value-focused solutions and exceed sales targets.

The partner company specializes in B2B sales solutions and operates remotely. They foster a collaborative, performance-oriented culture with opportunities for growth and inclusive values.

• Serve as a primary point of contact for assigned clients and manage day-to-day communication.
• Build and maintain positive, professional relationships with clients.
• Understand client needs and help identify appropriate CareerSwift solutions.

CareerSwift is a technology company focused on making the job search process simpler, faster, and more effective. They are a growing team with a collaborative and supportive culture.

• Own and grow a portfolio of Apryse's largest enterprise customers, ensuring long-term satisfaction and success.
• Develop and execute comprehensive account plans to identify expansion, cross-sell, and upsell opportunities.
• Build and maintain strong executive relationships and lead strategic business reviews to position Apryse as a digital transformation partner.

Apryse is the industry-leading provider of document software development (SDK) technology, powering applications from desktop to mobile. With a broad international portfolio and 25 million installs of their XODO app, they serve major companies like IBM and Microsoft, fostering a diverse and inclusive workplace.

• Drive revenue through strategic partner channels and manage a portfolio of high-value partners.
• Develop and execute partner strategies to improve retention, adoption, and growth.
• Collaborate with internal teams to align partner priorities and create joint marketing programs.

This company operates in the technology and web development space, specializing in open-source platforms and partner ecosystems. With over 1,500 employees worldwide, it fosters a fully remote, collaborative, and flexible culture.

• Manage a high-volume portfolio of startup and early-stage SMB accounts, driving renewals, upsells, and day-to-day relationships.
• Run the renewal pipeline end to end, forecasting accurately and closing on time, and negotiate commercial terms with confidence.
• Spot and close expansion opportunities, get ahead of billing risk, and partner cross-functionally to maintain portfolio health.

Sprinto is an autonomous trust platform that centralizes compliance, audits, risk management, and AI governance. Backed by Accel, Elevation, and Blume Ventures with $31.8M in funding, Sprinto is trusted by over 4,000 organizations across 75 countries and has 300+ native integrations.

• Serve as dedicated Account Manager supporting an Account Executive, managing customer portfolios and driving business growth.
• Build strong relationships with customers, vendors, and internal teams while developing cybersecurity product expertise.
• Manage renewals, identify upsell opportunities, and maintain accurate Salesforce records to support revenue objectives.

Jobgether uses AI-powered matching to connect candidates with hiring companies. They operate as a job platform, focusing on efficient and objective candidate evaluation.

• Build and maintain strong relationships with business partners.
• Conduct negotiations, sign agreements, and optimize promotional campaigns.
• Prepare reports, deliver KPIs, and collaborate with internal departments.

Barbara Bang is a game studio focused on providing top-notch service and brand experience. They are a remote-first company with a supportive team and transparent communication culture.

• Build and execute strategic account plans to retain and expand revenue across multi-location property clients.
• Develop trusted relationships with executive stakeholders and identify renewal, upsell, and cross-sell opportunities.
• Collaborate with internal teams to deliver client outcomes and serve as a subject matter expert on localized marketing.

This partner company is a B2B technology platform that helps multi-location property organizations solve localized marketing, visibility, reputation, and customer experience challenges. They operate in a fully remote, fast-paced entrepreneurial environment with a focus on growth and collaboration.

• Manage and nurture relationships with new and existing clients.
• Proactively identify opportunities to upsell or expand product usage.
• Serve as a key point of contact for client questions or concerns.

WeTravel provides a SaaS platform that helps travel organizers manage bookings, payments, and customer relationships. The company has a remote-first, international team with a fast-paced, service-oriented culture focused on supporting travel entrepreneurs.

• Develop and maintain client, customer, and partner relationships to drive retention and growth.
• Coordinate internal and external communications and manage the RFP/RFI process.
• Document and forecast sales opportunities using Salesforce and meet monthly performance metrics.

ViaPath provides technology solutions for the corrections industry. They are a growing company that fosters a diverse and inclusive work environment.

• Own and develop key client relationships, acting as the strategic lead and advocate for your customers.
• Drive retention and growth through upsell and cross-sell strategies, ensuring long-term partnerships.
• Coordinate cross-functional teams (sales, professional services, customer success) to deliver cohesive account strategies.

Keyloop bridges the gap between dealers, manufacturers, technology suppliers, and car buyers, empowering them to fully embrace digital transformation. They are a global team of industry experts fostering an inclusive culture and supporting employee growth and collaboration.