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Purpose of the role:

  • Own and develop key client relationships across a defined portfolio of top Canadian automotive retail accounts.
  • Sit at the heart of a cross-functional pod including sales, professional services, and customer success.
  • Act as the strategic lead and advocate for your customers.

Key Duties & Responsibilities:

  • Serve as the primary point of contact for a defined portfolio of clients.
  • Lead initiatives to retain clients and expand revenue through upsell and cross-sell.
  • Coordinate cross-functional teams to deliver aligned account strategies.

Skills/Knowledge & Experience:

  • At least 4 years of hands-on experience managing client accounts.
  • Proven experience in account management in SaaS or software sector.
  • Strong understanding of customer lifecycle and retention strategies.

Why join us?:

  • Collaborate and learn from industry experts globally.
  • Work with game-changing products and services.
  • Enjoy an inclusive environment and investment in your development.

Keyloop

Keyloop bridges the gap between dealers, manufacturers, technology suppliers, and car buyers, empowering them to fully embrace digital transformation. They are a global team of industry experts fostering an inclusive culture and supporting employee growth and collaboration.

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