Source Job

• Manage a portfolio of SMB customers, building long-term relationships and driving adoption.
• Conduct regular check-ins to assess satisfaction and guide customers through challenges.
• Identify upsell and renewal opportunities while acting as the voice of the customer internally.

This partner company provides technology solutions and customer success services to small and medium-sized businesses. They foster a collaborative, people-first culture with autonomy and opportunities for growth.

• Drive growth from existing customers through upselling and cross-selling, meeting individual quotas.
• Manage the full sales cycle, develop relationships, and deliver consultative sales presentations.
• Collaborate cross-functionally with Marketing, Product, and Customer Success teams to optimize customer experience.

Qualio is a unified quality and compliance management platform helping regulated organizations get products to market faster. The team is all-remote, distributed across North America, Europe, and Australia.

• Own retention and growth across a portfolio of client accounts
• Manage client expectations, escalations, and scope changes proactively
• Identify and develop expansion opportunities within existing accounts

Byte&Kite is a digital marketing agency helping clients across a range of industries grow through effective digital marketing. They are a fully remote team operating across US time zones.

• Own the full sales cycle from outreach and discovery to demos and closing with tour operators
• Deliver engaging product demos and build relationships with clients across the U.S.
• Manage pipeline in HubSpot and consistently meet outreach, demo, and sales targets

WeTravel is a travel technology company that provides payment and booking solutions for group and multi-day travel businesses. The company fosters a fast-paced, international culture centered on collaboration, autonomy, and a shared passion for travel and innovation.

• Drive customer retention and identify upsell opportunities while managing a high volume of accounts.
• Build strategic relationships with leadership-level contacts and host Quarterly Business Reviews to mitigate risks.
• Exceed quarterly renewal and net renewal goals by partnering with internal teams and coordinating with procurement.

Acquia empowers the world’s most ambitious brands to create digital customer experiences with its open source Drupal-based Digital Experience Platform. Headquartered in Boston, the company is a Great Place to Work-Certified firm, listed among the world’s top software companies, and fosters an inclusive, innovative culture.

• Serve as a trusted advisor to key accounts and support new client onboarding.
• Generate accurate quotes, oversee contract negotiations, and coordinate delivery schedules.
• Collaborate cross-functionally to ensure on-time order delivery and escalate risks as needed.

Myriad360 is a technology solutions provider that challenges employees to achieve great things. They are consistently recognized as a best place to work, with an inclusive culture and engaged leadership.

• Own and develop key client relationships, acting as the strategic lead and advocate for your customers.
• Drive retention and growth through upsell and cross-sell strategies, ensuring long-term partnerships.
• Coordinate cross-functional teams (sales, professional services, customer success) to deliver cohesive account strategies.

Keyloop bridges the gap between dealers, manufacturers, technology suppliers, and car buyers, empowering them to fully embrace digital transformation. They are a global team of industry experts fostering an inclusive culture and supporting employee growth and collaboration.

• You will own the overall client strategy and relationships for a portfolio of Travel, Hospitality, and Entertainment accounts.
• You will drive revenue, retention, profitability, and growth by translating client priorities into data, technology, and analytics solutions.
• You will lead business reviews and collaborate with cross-functional teams to unlock opportunities and manage risks.

Partner company delivers data, technology, analytics, marketing, and digital solutions to Travel, Hospitality, and Entertainment sectors. They foster a collaborative, inclusive culture with a focus on professional development and work-life balance.

• Build and grow strategic relationships across hospitality technology, managing a portfolio of customers to drive retention and account growth.
• Use a consultative approach to increase product adoption, identify upsell opportunities, and analyze customer data for engagement improvements.
• Collaborate with Sales, Support, Product, Marketing, and Design teams to deliver excellent customer experience and inform product improvements.

The company is a hospitality technology provider that helps customers optimize their use of technology and achieve business objectives. It operates in a remote-first, fast-paced, and growth-oriented environment with a distributed international team.

• Own renewals and growth across a high-volume book of business, including contract execution, license expansion, and price increases.
• Build and maintain living account plans, monitor account health, and drive early engagement for renewals.
• Collaborate cross-team as the customer's internal champion, representing Buildout at events and traveling up to one week per quarter.

Buildout provides an AI deal engine for commercial real estate brokerages, automating workflows from lead to commission. Trusted by over 50,000 brokers, they have a collaborative, high-growth culture.

• Build and maintain strong relationships with post-sale customers as the primary point of contact.
• Manage a dedicated book of business, monitor account performance, and relay feedback.
• Identify upsell opportunities, perform product demos, and achieve expansion and renewal targets.

ScaleOps is redefining autonomous cloud and AI infrastructure, freeing DevOps from manual resource management to maximize performance and reduce cloud costs. Backed by over $210M in funding, the company is trusted by Fortune 100 companies and enterprises like Adobe and Coinbase, with a fast-growing team culture.

• Support onboarding for new partners, ensuring smooth implementation and adoption.
• Manage a portfolio of small-to-mid-sized accounts and respond to partner inquiries.
• Monitor account health metrics and collaborate with product and engineering teams.

The company is a growing SaaS organization focused on client onboarding and account management. It values customer-centricity, collaboration, and a fast-paced, growth-oriented culture.

• Build and nurture client relationships, ensuring customer satisfaction and long-term retention.
• Identify upsell and cross-sell opportunities to drive revenue growth and increase account value.
• Manage renewals and contract negotiations, ensuring a seamless client experience.

We started as a free tool to keep apps updated and have grown into an enterprise solution that helps IT and security teams automate third-party updates. Our fully remote crew of 150 GIF-loving humans supports over 10,000 customers and more than 32 million devices.

• Manage a portfolio of 1500+ accounts, focusing on renewals, upselling, and cross-selling to accounting firms.
• Build long-term relationships with decision-makers and provide value guidance to maximize revenue growth.
• Meet quarterly revenue targets by executing territory plans and collaborating with cross-functional teams.

Caseware is a fintech company that has led the global audit and accounting software industry for over 30 years, serving over 500,000 users across 130 countries. With a collaborative culture and a focus on innovation, the company is committed to building diverse teams and providing flexibility for its employees.

• Build and grow your accounts with a focus on retention and expansion.
• Prospect with purpose through outbound outreach and partner networks.
• Hit your numbers by consistently meeting or exceeding revenue targets.

Pebl is an AI-powered Global Work Platform that helps companies hire, pay, and manage employees in 185+ countries. Backed by more than a decade of compliance leadership, it has a high-energy team that values collaboration, creativity, and results.

• Own and deliver expansion ARR and renewal outcomes within assigned accounts.
• Identify, qualify, and close upsell and cross-sell opportunities to maximize customer lifetime value.
• Manage a high-volume install base using structured outreach, automation, and defined engagement cadences.

Cision provides consumer and media intelligence, engagement, and communication solutions. They serve over 75,000 organizations including 84% of the Fortune 500 and foster an inclusive culture where employees can be their authentic selves.

• Own the full post-sales customer lifecycle including onboarding, renewals, and expansion.
• Identify and close upsell and cross-sell opportunities while managing SaaS renewals.
• Build multi-threaded relationships and act as a trusted advisor to maximize customer value.

This company offers a SaaS platform to its customers. The environment is collaborative and inclusive, with a focus on results, teamwork, and diverse perspectives.

• You own a portfolio of customer accounts as their primary point of contact throughout the customer lifecycle.
• You manage the renewal process end-to-end with accurate forecasting and on-time renewals.
• You identify and drive upgrade and expansion opportunities within your book of business.

EasyLlama is on a mission to end checkbox compliance by reinventing compliance training with engaging, bite-sized, mobile-first learning. We are a bootstrapped, profitable company trusted by over 6,000 organizations, including Shake Shack and Sephora, and recognized on the Inc. 5000 list with a 96% G2 rating.

• Drive incremental revenue and product adoption by serving as a strategic, consultative partner to key accounts.
• Manage a portfolio of accounts, develop Customer Success Plans, and close complex deals with executive stakeholders.
• Collaborate cross-functionally and use data-driven strategies to maximize customer satisfaction and revenue growth.

Freshworks builds uncomplicated service software that delivers exceptional customer and employee experiences. With over 4,500 employees worldwide, we foster a people-first, AI-driven culture focused on making a real impact.

• Partner with sales and customers to migrate content and deliver hands-on platform training.
• Own multiple onboarding projects, spot risks early, and keep stakeholders aligned across time zones.
• Support clients through setup, ensuring they launch confidently and get ongoing value from WeTravel.

WeTravel is a travel technology platform that helps tour operators and travel businesses manage bookings, payments, and client experiences. With an international, travel-loving team, they prioritize innovation, collaboration, and empowering customers to grow.