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Accountabilities:

  • Own the full post-sales customer lifecycle, including onboarding, renewals, and expansion.
  • Identify and close upsell and cross-sell opportunities while managing contract negotiations.
  • Build multi-threaded relationships and develop comprehensive account plans.

Requirements:

  • 5+ years of experience as an Account Manager or Customer Success Manager in SaaS.
  • Strong communication, analytical, and problem-solving skills.
  • Ability to navigate complex decision-making environments and influence outcomes.

Benefits:

  • Competitive base salary and equity package.
  • Flexible unlimited PTO and comprehensive medical, dental, and vision insurance.
  • 401(k) matching and remote work opportunity within the United States.

Partner Company

This company offers a SaaS platform to its customers. The environment is collaborative and inclusive, with a focus on results, teamwork, and diverse perspectives.

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