Act as the primary point of contact for onboarding, ensuring compliant and seamless global onboarding for enterprise clients.
Manage onboarding processes, handle escalations, and collaborate with cross-functional teams to deliver exceptional client outcomes.
Drive process improvements and leverage automation to scale onboarding operations and enhance service quality.
Remote helps businesses of all sizes recruit, pay, and manage international teams compliantly. With a fully remote and async culture, Remoters work from six continents and embrace innovation, automation, and AI.
Own the client's first 60 days end-to-end, from Sales handoff to a fully live, confident client.
Collaborate with Implementation, Accounting, and Revenue teams to drive activation and billing setup.
Manage a clean handoff to Strategic Account Managers and Revenue Optimization Managers for ongoing account management.
OCRA is an AI-powered Revenue Management System and Global Distribution System for hotel parking assets. They partner with over 50 operators and 25 hotel groups across 600+ locations in North America, and have raised $10M in funding, fostering a culture of broad exposure and impact.
Act as the primary contact for clients throughout the onboarding journey.
Manage multiple concurrent onboarding projects, coordinating timelines and deliverables.
Guide clients through the setup and adoption of digital marketing solutions.
The company provides digital marketing solutions including websites, reputation management, and social media. They offer a remote and dynamic work environment with a focus on client success.
Lead and mentor a team of Onboarding Coaches to deliver exceptional customer onboarding experiences.
Drive adoption of AI and modern tooling to eliminate administrative tasks and focus on strategic guidance.
Partner with Sales, Product, and Support to convert feedback into systemic improvements and ensure customer retention.
Cloudbeds provides an intelligently designed platform that powers properties across 150 countries, transforming hospitality operations through a unified system. With over 650 employees across 40+ countries, the company fosters a remote-first culture focused on innovation and AI-powered solutions.
Own the end-to-end onboarding process for new customers from kickoff to adoption.
Map contractor processes and rebuild them as workflows inside the platform.
Use AI to automate onboarding and support scaling without headcount growth.
They are building an AI operating system for commercial general contractors. The small, seed-stage team has a strong construction background and high ownership culture.
Serve as the primary point of contact for new clients during their first 30-90 days, building relationships and guiding them through onboarding.
Conduct virtual one-on-one training sessions to educate clients on using the platform effectively for their business needs.
Identify client needs, track progress, and proactively address roadblocks to ensure long-term success and reduce churn.
Granum is a leading software company serving landscapers and arborists across North America with intuitive, industry-specific solutions. The company fosters a highly collaborative and supportive culture, with recognition as a top workplace for small and medium-sized companies.
Lead end-to-end onboarding for medium and high-value hospitality clients, coordinating implementations across multiple properties and teams.
Design and deliver customer training programs and provide proactive consultation to improve platform adoption and long-term value.
Use AI tools to accelerate content creation, streamline communication, and identify onboarding risks while managing projects effectively.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It operates as a partner company managing applications and next steps for employers, with a remote-first and flexible culture emphasizing ownership and adaptability.
Become a Tekmetric product expert and provide detailed account walkthroughs for new customers.
Establish strong relationships with customer stakeholders and manage data migrations.
Collaborate with sales, customer success, operations, support, and engineering teams to improve the onboarding process.
Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better. Founded in 2017 in Houston, Tekmetric has grown from a single shop's vision to the industry's leading solution, with a culture of transparency, integrity, innovation, and a service-first mindset.
Deliver tailored technical onboarding experiences to help customers adopt Planet's products.
Lead onboarding kickoff calls and deliver live training sessions for customers across Latin America.
Partner with Customer Success Managers to provide ongoing technical enablement for strategic customers.
Planet designs, builds, and operates the largest constellation of imaging satellites in history. The company has a global team with employees working remotely worldwide and from offices in several countries, fostering a people-centric culture.
Manage the onboarding process for new employees with a focus on compliance and seamless documentation.
Take end-to-end ownership of the employee onboarding lifecycle, handling queries and cross-functional collaboration.
Drive continuous improvement and automation to enhance onboarding efficiency and scalability.
Remote provides a platform for businesses to recruit, pay, and manage international teams compliantly. With a globally distributed workforce and a focus on async work, Remote values innovation, collaboration, and inclusion.
Own the onboarding and deployment of new clients, including project management and execution of go-live events.
Lead in-person and remote staff training sessions tailored to varying technical comfort levels.
Coordinate device setup, troubleshoot issues, and support technical teammates with infrastructure.
Sage provides an integrated software platform to reinvent fall prevention and emergency response for older adults in senior living communities. The company is a growing, mission-driven team of ambitious entrepreneurs with a culture that values hard work, sustainability, and fun.
Own the end-to-end onboarding journey for customers and team members, acting as the primary point of contact from hire to engagement.
Manage custom requests and escalations across cross-functional teams including Legal, Sales, Product, and Finance.
Improve documentation, self-service resources, and workflows to make onboarding seamless and efficient.
The company is a global employment platform that simplifies hiring and onboarding across countries. It operates as a fully remote, distributed team with a focus on customer success and operational excellence.
Guide customers through the onboarding process and ensure smooth transitions between teams.
Collaborate with Customer Success, Sales, Operations, and Support to refine workflows.
Maintain key success metrics and drive automations for efficient onboarding.
Docker provides developer tools and services for building, sharing, and running applications, trusted by over 20 million monthly users. It is a globally distributed, remote-first company focused on innovation and developer experience.
Manage customer onboarding and implementation across websites and platforms.
Conduct approximately 5 training calls per day to teach new users the Feathr platform.
Track account progress in Salesforce and other databases.
Feathr is a nonprofit marketing platform trusted by over 1,300 nonprofits, helping them build purposeful connections with their community. With a culture focused on practicality, ambition, candor, trust, and service, Feathr fosters an environment where amazing people can do their best work.
Build trusted relationships with customers to understand their workflows and goals.
Guide new customers through implementation, onboarding, and training.
Support existing customers with questions, feature highlights, and Quarterly Business Reviews.
Process Street is an AI software and compliance operations platform startup from San Francisco, helping customers build, document, automate, and track recurring workflows. They service over 3,000 customers globally and are VC-backed by Accel, Salesforce, and Atlassian, with a collaborative remote culture valuing flexibility and ownership.
Own the full onboarding experience for migrating studios, from kickoff to go-live.
Train studio owners and staff on Arketa to ensure they are confident using the platform.
Coordinate data migrations and manage partner relationships throughout the process.
Arketa builds the operating system for modern fitness and wellness, empowering studios to manage and scale hybrid businesses. They have raised $15M in Series A funding and are growing quickly with a collaborative, feedback-driven culture.
Own the requirements for each onboarding, tracking every open item to completion.
Coordinate across internal teams to ensure deliverables are on time and escalate risks proactively.
Manage multiple concurrent onboardings and support customer communication, growing into direct ownership.
Doxel brings computer vision and AI to construction, giving teams real-time visibility into progress, risk, and execution. Backed by Insight Partners and Andreessen Horowitz, we have a rapidly growing team of engineers, scientists, construction veterans, and Enterprise go-to-market teams.
Deliver an 11-star onboarding experience and own the client relationship from handoff onward.
Keep every relationship warm and churn risk low through regular check-ins and proactive value-add.
Run weekly account-health reports and be the voice of the customer to the product team.
They are a tech-enabled, ISO 17025-accredited testing lab that verifies product claims for consumer brands, turning results around in ~3 days. They are a fast-growing startup backed by top-tier VCs, with a culture of high performance and transparency.
Lead and manage a team of Customer Onboarding Managers, ensuring a high level of customer service, TTV, and satisfaction.
Work with customers in the mid-market and enterprise segments, coordinating with management and leadership at all levels.
Develop and implement onboarding processes and strategies that are efficient, scalable, and tailored to different customer segments.
Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better. Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution.
Independently manage a portfolio of up to 25 onboardings across all segments, including complex multi-provider and multi-location setups.
Take ownership of enterprise accounts, travel for on-site support, and maintain high customer satisfaction while driving partnership success.
Mentor junior onboarding managers, lead performance targets, and collaborate cross-functionally to improve handoff processes and outcomes.
Moxie empowers aesthetic entrepreneurs to build profitable, independent practices without burnout or overwhelm. They are a global, remote-first team supporting 700+ practices nationwide, driven by values of ownership, speed, and continuous learning.