Feathr

PRODUCT SUPPORT REPRESENTATIVE (PART-TIME)

Feathr Product Support Representatives play a key role in client success and user experience within the app. They work closely with the Product, Implementation, Education, and the Customer Success Teams to provide excellent customer care and application support to both clients and members of the Feathr flock. The Support Team is responsible for managing third-party software needs for various campaign types. They maintain communication with all users, using their in-app familiarity and customer connections to develop more streamlined user experiences.