Lead a global team to execute and deliver high-quality digital marketing campaigns across multiple channels.
Design and optimize scalable frameworks, processes, and enablement tools for enterprise marketing managers.
Partner with stakeholders to ensure campaign setup, legal compliance, deliverability, and performance optimization.
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. Serving nearly 100,000 customers from Fortune 500 enterprises to small businesses across industries like transportation, construction, and energy, Motive combines AI-driven insights with a unified platform.
Lead and develop a high-performing onboarding operations team through coaching, performance management, and structured feedback.
Make sound, timely decisions on complex onboarding scenarios and maintain department SLAs.
Partner cross-functionally with internal teams to improve workflows, tooling, and onboarding effectiveness.
Twilio is a communications platform that delivers innovative solutions to hundreds of thousands of businesses and empowers millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion.
Lead daily operations of a Member Support team across chat, phone, email, and SMS.
Coach and develop agents through quality monitoring and weekly coaching sessions.
Handle escalated member cases and collaborate with internal teams to improve processes.
OneImaging offers a concierge radiology service with a network of over 5,000 vetted providers across 48 states, reducing imaging costs by 60-80%. The company aims to provide fair pricing and eliminate surprise bills for patients and payers.
Leads a global team of Client Support Analysts or Engineers to deliver high-quality support experiences.
Oversees daily support operations, escalations, and performance metrics across Level 1 or Level 2 teams.
Champions client advocacy, knowledge management, and cross-functional collaboration to improve workflows.
Origami Risk delivers single-platform SaaS solutions that help organizations navigate risk, insurance, compliance, and safety management. Founded by industry veterans, the company offers innovative products and has a singular focus on client success, with a diverse and inclusive culture.
Build and manage the campaign calendar and kanban board to keep all marketing initiatives on track.
Plan and execute end-to-end marketing campaigns, audit data, and feed insights back into strategy.
Lead the marketing execution team, set standards, and grow processes over time.
Movement provides a blockchain-based settlement layer for stablecoins, enabling instant cross-border transactions. The company is a remote-first startup focused on building institutional-grade financial infrastructure.
You run the team's daily engine, owning the operating rhythm and queue health.
You build a deep bench by coaching MSMs and developing Senior MSMs into player-coaches.
You keep your team focused on high-value work and manage handoffs with Service and Support.
Collective is a technology platform that provides business incorporation, accounting, bookkeeping, and tax services for self-employed individuals. It is a venture-backed startup with a focus on empowering businesses-of-one, featuring a culture of innovation and community.
Lead a team of Technical Account Managers to resolve complex technical problems and deliver proactive guidance.
Advocate for customers with product management and engineering teams using data-driven insights.
Hire, train, and coach team members to foster collaboration and customer empathy.
Twilio is shaping the future of communications with innovative solutions for hundreds of thousands of businesses, empowering millions of developers worldwide. We are a remote-first company with a strong culture of connection and global inclusion, committed to employee growth and diverse experiences.
Monitor agent performance in quality, productivity, and attendance with a focus on QA scores above 9%.
Provide frequent coaching based on QA feedback, metrics, and ticket observations.
Handle escalations, maintain coaching logs, and ensure schedule adherence.
Clipboard operates an app-based marketplace connecting healthcare professionals with workplaces needing staff. Founded in 2016, the remote-first team of over 1,000 has been profitable since 2022 and is a top Y-Combinator company.
Own the portfolio as the single project manager across all managed services accounts, managing entitlements and flagging risks.
Run the delivery rhythm including ticket intake, triage, prioritization, and SLA enforcement with root-cause analysis.
Build the operating model, lead the team, and bridge with Product, Engineering, and Customer Success.
Certa is the AI-first third-party operating system for enterprises to manage vendor risk, compliance, and ESG. We've processed over 10 million entities for 100,000+ users across 120+ countries, backed by top venture firms.
Architect and maintain end-to-end marketing analytics and attribution systems, including UTM tracking, ad pixels, and B2B attribution platforms.
Own the marketing tech stack (HubSpot, product analytics) and partner with RevOps on shared data architecture across GTM teams.
Manage paid media agencies, creative contractors, and web development partners, overseeing ad creative production and channel investment.
GC AI is the fastest-growing legal AI platform for in-house legal teams, building the future of legal work. With over 1,800 companies using the platform, including 150+ public companies, and having 10x'd revenue in 12 months with a $60 million Series B, the team is high-performing and values ownership and rapid iteration.
Lead the fullstack Switchboard team responsible for GitLab Dedicated's customer-facing control panel.
Hire and develop a high-performing team where team members can thrive and produce results with quality and speed.
Partner closely with Product and Design on the customer-facing control panel, including wireframes and UI direction.
GitLab is the intelligent orchestration platform for DevSecOps that helps organizations accelerate digital transformation. With over 50 million users and trust from more than 50% of the Fortune 100, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.
Lead and scale the Managed Services Customer Success organization, developing strategies for customer retention, adoption, and value realization.
Build and manage a high-performing team of Solution Outcome Managers, establishing KPIs and scalable lifecycle programs.
Partner cross-functionally with sales, service delivery, and executive leadership to drive customer outcomes and growth.
Advizex, a Myriad360 company, delivers IT solutions across infrastructure, cloud, cybersecurity, and AI for healthcare, education, government, manufacturing, and retail. With over 50 years of experience and a growing portfolio, they maintain a customer-first culture and trusted expertise.
Lead the performance and operations structure of the agency, overseeing teams and delivery outcomes.
Manage multidisciplinary teams including media buyers, designers, and copywriters, implementing management rituals and KPIs.
Optimize operational processes, reduce bottlenecks, and participate in strategic client meetings to ensure client success.
Jobgether uses AI-powered matching to connect candidates with hiring companies. This role is placed on behalf of a partner company that manages all applications, offering a fast-paced, results-driven environment focused on performance and scalability.
Lead the B2B lifecycle marketing strategy for Superhuman's managed business line, driving pipeline, onboarding, engagement, and retention.
Manage a team of three, partnering with Demand Gen, Customer Success, Sales, Product, and Data Science to optimize the full funnel.
Design and scale integrated campaigns using email, in-product messaging, and behavioral signals to surface high-intent leads and prevent churn.
Superhuman is an AI productivity platform that integrates writing assistance, collaborative workspaces, inbox management, and proactive AI agents across over 1 million apps. Founded in 2009, it empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions, fostering a culture of diversity and inclusion.
Lead a team of Member Support Representatives, providing coaching, feedback, and performance reviews.
Monitor team performance against metrics and identify coaching opportunities.
Serve as the first point of escalation for member issues and partner with cross-functional teams.
Foodsmart is a Foodcare platform that delivers nutrition-driven healthcare. It serves over 3 million members and recently secured a $200 million investment to expand its reach.
Lead, coach, and develop a team of 5–8 Account Managers who run day-to-day digital marketing delivery for SMB clients.
Own the quality and performance of marketing work, review assets, copy, campaigns, and reporting before they reach a client.
Turn campaign data into proactive optimizations that drive demonstrable client ROI and spot patterns to fix at the system level.
Wishpond is a rapidly growing technology company providing digital marketing solutions targeted at small businesses. The company serves over 3,000 customers, from startups to Fortune 500 companies, and has a rapidly growing global headcount.
Supervise and coordinate daily classification/labeling activities for a team of 8-15 content labeling associates.
Monitor employee performance, provide weekly feedback, and implement improvement plans as needed.
Foster a culture of teamwork and continuous improvement through daily stand-ups, calibration sessions, and open communication.
DoubleVerify is a leading software platform for digital media measurement and analytics. The company employs a diverse team of associates, QA professionals, and leads, fostering a culture of passion, accountability, collaboration, and trailblazing (PACT).
Lead and develop a team of Account Managers to deliver exceptional client value and drive success across the Home Services vertical.
Build and maintain strong relationships with key clients, serving as the senior point of contact for major account opportunities or escalations.
Oversee account performance metrics, client satisfaction, and growth, collaborating with cross-functional teams to drive revenue retention and upselling.
Scorpion is the leading provider of technology and services helping local businesses thrive. The company offers a unique blend of AI support and teams of human experts, with a culture focused on client success and continuous improvement.
Lead a cross-functional team of Client Success Managers, Support, and Implementation resources to own key client relationships in multifamily.
Build structures, processes, and metrics to turn good individual account work into a predictable, scalable retention engine.
Be measured on the health and growth of your team as much as the health and growth of the book of business they manage.
Fetch is a company that provides client success services for the multifamily industry. They are a growing team that values hard work and offers a great work-life balance with unlimited PTO and comprehensive benefits.
Manage and oversee a team of Client Success Managers to ensure successful customer outreach and business reviews.
Collaborate with internal departments to achieve customer success and maintain productive software use.
Mentor staff, delegate responsibilities, and ensure accountability in meeting score card metrics.
Nextech is a leader in specialty healthcare technology solutions. The company invests in its employees with competitive pay, bonuses, and comprehensive benefits, fostering a culture of diversity and inclusion.