Our mission is to uplift communities through a marketplace connecting healthcare professionals with workplaces.
Founded in 2016, we are a remote-first team of over 1,000, profitable since 2022, and Y-Combinator backed.

Day-to-Day Responsibilities:

Monitor agent performance in quality, productivity, and attendance.
Provide frequent coaching based on QA feedback and metrics.
Handle escalations and maintain coaching logs.

Qualifications:

2+ years coaching experience with structured feedback.
2+ years managing customer support teams.
2+ years in customer support roles.

Clipboard

Clipboard operates an app-based marketplace connecting healthcare professionals with workplaces needing staff. Founded in 2016, the remote-first team of over 1,000 has been profitable since 2022 and is a top Y-Combinator company.

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