Source Job

US

  • Manage customer onboarding and implementation across websites and platforms.
  • Conduct approximately 5 training calls per day to teach new users the Feathr platform.
  • Track account progress in Salesforce and other databases.

Project Management Technical Communication Account Management

20 jobs similar to Customer Training & Onboarding Specialist

Jobs ranked by similarity.

Germany Unlimited PTO

  • Develop and maintain scalable Go code for AI/ML components within a cloud platform.
  • Design and improve AI/ML services ensuring reliability, performance, and maintainability.
  • Collaborate with cross-functional teams to translate requirements into technical solutions.

Jobgether uses AI-powered matching to connect candidates with roles. They are a remote-first company with a focus on efficient and fair hiring processes.

$100,000–$117,500/yr
US Unlimited PTO

  • Maintain and monitor project plans, schedules, expenses, and financial reconciliations.
  • Coordinate complex schedules with consulting resources and team members.
  • Set up project management tools, document decisions, and support reporting.

Alchemy is a Workday partner exclusively focused on higher education, specializing in deploying Workday Student, HCM, and Financials. The company is a Great Place to Work-certified firm with an award-winning culture that values employee development and remote work.

  • Proactively engage with customers through outbound calling, emailing, and texting to drive sales.
  • Establish and maintain strong customer relationships and manage sales pipeline using CRM.
  • Achieve monthly and quarterly sales goals, contributing to team and company revenue targets.

Foundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across United States and Canada. Together with UDHG, they have 8,000+ team members committed to operational excellence and employee development.

$90,000–$105,000/yr
US

  • Own a portfolio of customer relationships from onboarding to renewal, driving adoption and retention.
  • Oversee influencer campaign delivery, ensuring quality, on-time execution, and alignment to KPIs.
  • Analyze campaign performance data to generate actionable insights for customers.

Later is an intelligent influencer marketing platform that helps brands create campaigns using AI and real creator relationships. They have an inclusion-first culture and are trusted by enterprise brands like Nike and Unilever.

$78,496–$105,974/yr
US

  • Own the strategy, development, and continuous improvement of technology products for higher education.
  • Collaborate with business leaders, technical teams, and vendors to define roadmaps and prioritize enhancements.
  • Lead product discovery, project planning, and implementation in an Agile, remote environment.

The partner company develops technology products that support higher education operations and digital learning experiences. It offers a collaborative, mission-driven culture and a remote-first work environment.

$115,000–$120,000/yr
US 12w maternity 12w paternity

  • Serve as the primary technical liaison for customers, ensuring successful adoption and optimization of security solutions.
  • Provide advanced technical support and collaborate with product and engineering teams to resolve complex customer issues.
  • Conduct technical account reviews, onboarding sessions, and training to drive customer success and product adoption.

The company is a cybersecurity firm that helps organizations maximize the value of advanced security solutions. It is a fast-growing, remote-first company with a culture centered on collaboration, growth, and employee empowerment.

$140,000–$170,000/yr
US

  • Lead end-to-end delivery of physical spaces from design coordination through construction and handoff, owning scope, schedule, and budget across multiple sites.
  • Coordinate drawing processes, review designs for constructability, and oversee contractors and vendors to ensure quality and accreditation.
  • Manage project controls, including milestone tracking, budget monitoring, and permitting, to deliver on schedule and on budget.

Nooks pioneers Classified-Infrastructure-as-a-Service (CIaaS), designing and operating secured environments for the defense and national security community. The company is growing fast across multiple markets, with a mission-driven and business-focused culture.

US

  • Define and prioritize product requirements based on business drivers, customer inputs, and market direction.
  • Drive product development and collaborate with software development teams throughout the product lifecycle.
  • Support product launches and present product vision to internal stakeholders, customers, and analysts.

SAS is a leader in data and AI, helping customers transform data into intelligence through software and services. Recognized globally for an inclusive, meaningful culture and innovative technologies, we are a dynamic employer with a world-class employee experience.

$50–$90/hr
US

  • Design static paid social assets across Meta, IG, and beyond
  • Build and test creative from a metrics-first mindset: CTR, CVR, hook rate, and thumb-stop rate
  • Stay alert to what’s performing across the competitive landscape while protecting Maven’s distinctive voice and positioning

Maven is the world's largest virtual clinic for women and families, providing clinical, emotional, and financial support through its platform. Founded in 2014, Maven has raised over $425 million and is recognized as a top workplace with multiple awards.

US

  • Partner directly with customers to design and deploy production OpenClaw systems.
  • Build custom integrations, infrastructure, and tooling to solve complex technical challenges.
  • Diagnose and resolve production issues, performance bottlenecks, and scaling challenges.

The OpenClaw Foundation is the steward of the world's largest open source AI agent project, operating across research, codebase maintenance, and interoperability standards. It is a neutral, multi-stakeholder body modeled after the governance structures of the open web, with major laboratories and infrastructure providers collaborating under its umbrella.

US Canada

  • Lead the global Master Trainer community and Cohort program, driving governance, communication, and engagement strategies across markets and regions.
  • Develop and maintain enablement content including ILTs, BOMs, TTT materials, and gamification initiatives to support trainer delivery.
  • Consolidate field signals and insights into actionable recommendations to improve training, product enablement, and overall readiness efforts.

Channel Partners is a team of experts delivering end-to-end retail, marketing, and consumer activation solutions across industries. We connect every part of the retail ecosystem to move brands forward with precision, speed, and measurable impact, and we are a growing company that actively rewards and promotes its employees.

$65,000–$80,000/yr
US

  • Lead paid social campaign planning, strategy, and execution to meet client objectives across multiple healthcare accounts.
  • Act as day-to-day paid social media lead, managing budgets, optimizations, and performance data.
  • Collaborate with internal teams and clients to develop strategic solutions and provide proactive recommendations on industry trends.

Real Chemistry is a global healthcare communications and marketing agency serving top pharmaceutical and biotech clients with a blend of scientific expertise, creativity, and AI-driven insights. They have a culture of innovation, impact, and collaboration, and are Great Place to Work certified.

Europe

  • Creates and maintains project timelines in MS Project or similar systems, ensuring accurate updates and distribution to team members.
  • Coordinates internal and external meetings, prepares agendas, takes minutes, and files documentation in the Trial Master File.
  • Manages study-specific training, system access, and supplies, while supporting team communications and vendor coordination.

Precision for Medicine is a Clinical Research Organization specializing in precision medicine, combining novel trial designs, operational expertise, and advanced biomarker analytics to advance oncology and rare disease treatments. The company fosters a collaborative, detail-oriented culture with a focus on professional growth and teamwork.

US

  • Write, edit, and proofread executive-level communications products for VHA senior leadership.
  • Develop educational materials and digital assets that promote awareness of suicide prevention initiatives.
  • Ensure all materials adhere to VA branding guidelines, Section 508 accessibility, and plain language principles.

Artemis supports the Veterans Health Administration (VHA) in public and mental health communications. The company operates with a focus on government contracts and employs a team of professionals dedicated to providing superior service.

Global

  • Collaborate with the team to build targeted lead lists and gather sales intelligence per client requirements.
  • Connect with customers to gauge satisfaction and adjust deliverables to meet their needs.
  • Run multiple reports across various software tools to support client projects and data integrity.

LeadDetail is a premier lead research concierge service that provides enriched, net new leads and data to businesses of all sizes. They operate with an all-remote team that values flexibility, deadline-driven work, and a collaborative culture.

$148,000–$170,000/yr
US Unlimited PTO

  • Serve as a trusted technical advisor for SOC teams, guiding them through integrations and alert analysis.
  • Manage a book of customer accounts as their primary technical point of contact, driving satisfaction and value.
  • Advocate internally for customer needs and contribute to self-service documentation and enablement.

Dropzone's mission is to scale cybersecurity beyond human limits by augmenting security engineers with an army of AI specialists. They are a venture-backed, award-winning company disrupting the $200B+ cybersecurity market with a team experienced in cybersecurity, AI/ML, and SaaS.

$33,000–$40,920/yr

  • Ensure the quality and reliability of software products through both manual and automated testing.
  • Design, implement, and maintain effective test plans and test cases.
  • Automate repeatable scenarios using the Cucumber test automation framework.

Ontrac Solutions is a global leader in risk management software, providing Governance, Risk, and Compliance (GRC) solutions combined with Ethics & Compliance Learning resources. They offer a remote-first work environment with a supportive culture.

$178,200–$220,000/yr
US

  • Lead the Business Applications team, owning administration, integration development, and AI agent enablement across the company.
  • Architect and build integrations using Workato and AWS, and deploy AI agents on platforms like Glean and Claude to automate business processes.
  • Partner with cross-functional teams (GTM, Finance, Legal, Engineering) to drive scalability, operational efficiency, and self-service capabilities.

Horizon3 is a remote cybersecurity company that provides autonomous pentesting and assessment solutions via its NodeZero platform. It is a fast-growing startup with a culture of respect, collaboration, and ownership.

US

  • Implement components across the on-chain transaction lifecycle, including calldata construction, signing requests, and nonce management.
  • Build new features within the institutional custody signing pipeline, including submission paths and asynchronous transaction handling.
  • Write comprehensive automated tests for backend services and smart contracts, and participate in an on-call rotation.

Cari is building blockchain-based payment infrastructure that enables real-time, 24/7 movement of digital money across traditional financial institutions and the digital asset ecosystem. As a pre-launch startup, they offer a remote-first environment with close collaboration from an experienced founding and engineering team.

US

  • Lead project initiation, planning, and execution for API and drug product development projects.
  • Serve as liaison between clients, technical teams, and business development to ensure project success.
  • Monitor project progress, report to stakeholders, and implement corrective measures using risk assessment tools.

WuXi, through its STA division, provides API and drug product development and manufacturing services. The company is a leading global contract research and manufacturing organization with a focus on small molecule development.