Own the full post-sales customer lifecycle including onboarding, renewals, and expansion.
Identify and close upsell and cross-sell opportunities while managing SaaS renewals.
Build multi-threaded relationships and act as a trusted advisor to maximize customer value.
This company offers a SaaS platform to its customers. The environment is collaborative and inclusive, with a focus on results, teamwork, and diverse perspectives.
Own a portfolio of strategic accounts, setting account strategy and owning revenue targets in a fully remote role.
Manage complex client engagements by building executive-level relationships and identifying growth opportunities like cross-selling and upselling.
Work closely with delivery, technical, legal, and finance teams to ensure sustainable commitments and account growth.
Nortal is a technology services company that delivers complex solutions for enterprises and public sectors, focusing on digital transformation and AI. The company values autonomy, open communication, and diversity, and supports a close-knit remote team in LATAM with wellness and professional development resources.
Cultivates client relationships to strengthen trust and uncover new opportunities, expanding long-term account value.
Conducts regular performance analysis on financial results and revenue management adoption, presenting findings to leadership.
Consults on parameter configurations and AI Revenue Management strategies to optimize portfolio yields.
RealPage provides AI-powered revenue management platforms for multifamily housing. The company employs a large workforce and emphasizes a culture of innovation and customer success.
Manage and expand relationships with national customers, driving revenue growth through both enterprise agreements and regional adoption.
Collaborate with sales leadership and internal teams to implement strategies and ensure customer needs are met.
Provide account updates, conduct check-ins, and participate in proposals and presentations to showcase service value.
Fetch is a PropTech company that provides technology solutions for the multifamily real estate industry. They foster a flexible, remote-friendly culture with an emphasis on employee well-being and growth.
Own retention and growth across a portfolio of client accounts
Manage client expectations, escalations, and scope changes proactively
Identify and develop expansion opportunities within existing accounts
Byte&Kite is a digital marketing agency helping clients across a range of industries grow through effective digital marketing. They are a fully remote team operating across US time zones.
Serve as dedicated Account Manager supporting an Account Executive, managing customer portfolios and driving business growth.
Build strong relationships with customers, vendors, and internal teams while developing cybersecurity product expertise.
Manage renewals, identify upsell opportunities, and maintain accurate Salesforce records to support revenue objectives.
Jobgether uses AI-powered matching to connect candidates with hiring companies. They operate as a job platform, focusing on efficient and objective candidate evaluation.
Build and nurture client relationships, ensuring customer satisfaction and long-term retention.
Act as a trusted advisor, understanding client needs and aligning them with our solutions.
Identify upsell and cross-sell opportunities to drive revenue growth and increase account value.
Patch My PC exists to improve lives by providing a trusted enterprise solution that helps IT and Security teams automate and manage third-party updates. The fully remote crew of 150 GIF-loving humans supports over 10,000 customers and more than 32 million devices, fostering a culture guided by core values focused on improving lives.
Build and nurture relationships across your book of accounts, developing deep connections with decision-makers and stakeholders.
Surface expansion opportunities, collaborate with Sales, and own retention targets within your client base.
Stay fluent in ApartmentIQ's full product suite and partner cross-functionally with Product, Support, and Marketing.
ApartmentIQ builds industry-leading martech and data products for the PropTech space, including AI and data SaaS platforms. They are a fully remote team of 100+ across the U.S. with a strict no a**holes policy, focused on high performance and growth.
Manage a high-volume portfolio of customer accounts and own the end-to-end renewal process.
Lead commercial conversations on pricing, contracts, and multi-year commitments while identifying expansion opportunities.
Monitor account health, mitigate churn risks, and partner with cross-functional teams to ensure successful renewals.
The company provides enterprise software and compliance solutions in a high-growth SaaS environment. They foster a remote-first culture focused on ownership, learning, and meaningful impact.
Manage a portfolio of customers through scaled engagement programs to drive adoption, retention, and expansion.
Lead onboarding and ongoing success, coaching champions and facilitating training sessions.
Use data and customer health insights to prioritize high-value activities, reduce churn, and identify upsell opportunities.
They are a fast-growing global software organization providing customer success and operational solutions. Their culture emphasizes continuous improvement, ownership, trust, and personal development.
Build trust and strong business relationships with key decision makers in high-opportunity accounts.
Generate strategic account plans to drive upsell and cross-sell opportunities.
Collaborate with internal teams to execute expansion plans and mitigate churn.
Absorb Software is a leading global AI-driven learning platform provider, helping organizations unlock workforce potential through its Strategic Learning Systems approach. Trusted by over 3,300 organizations and 34 million users, the company fosters a culture of curiosity, continuous growth, and genuine care.
Manage renewals, upsells, and day-to-day relationships across a large portfolio of accounts, prioritizing by risk and value.
Run the renewal pipeline, negotiate commercial terms, and spot expansion opportunities for additional frameworks.
Partner cross-functionally with Customer Success, Sales, and Finance to unblock renewals and keep forecasts accurate.
Sprinto is an autonomous trust platform that centralizes trust requirements across security frameworks, vendors, and customers. It is backed by investors like Accel and Elevation and trusted by over 3,000 organizations.
Support the development and execution of customer account strategies aligned with key business metrics.
Become a trusted advisor by deeply understanding customer needs and aligning solutions.
Manage client retention, revenue growth, and uncover new opportunities.
Daniels Health transforms healthcare safety through innovation, infection control, and sustainability. They are committed to protecting frontline workers and the environment with a purpose-driven culture.
Own end-to-end client relationships as the primary contact, leading meetings and managing daily communication with Director, VP, and C-suite stakeholders.
Translate client feedback and business objectives into clear direction for internal teams, partnering with project management and operations to align priorities and remove blockers.
Monitor account health, identify risks, and present executive-level reports using performance data to drive client satisfaction and retention.
Our partner company specializes in innovative digital marketing programs for enterprise-level clients, working across media, product, and operations. They offer a fast-paced, multi-account environment with a collaborative culture and an AI-powered hiring process through Jobgether.
Own the full customer lifecycle for SME clients, including onboarding, engagement, expansion, and renewal.
Build rapport with decision-makers and drive adoption of best practices to maximize member utilization.
Present data-driven business reviews to senior HR executives and collaborate cross-functionally to enhance the patient experience.
Spring Health is a global mental health company providing an AI-native platform for personalized care across coaching, therapy, and medication management. Reaching over 170 million people, it leverages technology to expand access and quality of mental healthcare.
Proactively engage dormant and inactive healthcare accounts to reintroduce services and generate active staffing requisitions.
Build and maintain strong relationships with healthcare facility clients through consistent outreach and consultative selling.
Negotiate contracts and monitor account performance to drive growth in a metrics-driven environment.
This company provides healthcare workforce solutions, focusing on connecting healthcare facilities with staffing needs. It is a fast-paced, entrepreneurial organization that values persistence and results.
Own and grow a portfolio of Apryse's largest enterprise customers, ensuring long-term satisfaction and success.
Develop and execute comprehensive account plans to identify expansion, cross-sell, and upsell opportunities.
Build and maintain strong executive relationships and lead strategic business reviews to position Apryse as a digital transformation partner.
Apryse is the industry-leading provider of document software development (SDK) technology, powering applications from desktop to mobile. With a broad international portfolio and 25 million installs of their XODO app, they serve major companies like IBM and Microsoft, fostering a diverse and inclusive workplace.
Lead and coach a team of Account Managers to drive upsell, cross-sell, and expansion revenue across SMB and mid-market customers.
Establish effective operating rhythms, including pipeline reviews, forecasting, and performance management.
Collaborate cross-functionally with Client Success, Sales, and Product to shape customer expansion strategy.
This company is a fast-growing healthcare technology provider focused on physical therapy, occupational therapy, and speech-language pathology practices. The organization emphasizes a performance-driven culture and is scaling its Account Management team.
Own renewals and growth across a high-volume book of business, including contract execution, license expansion, and price increases.
Build and maintain living account plans, monitor account health, and drive early engagement for renewals.
Collaborate cross-team as the customer's internal champion, representing Buildout at events and traveling up to one week per quarter.
Buildout provides an AI deal engine for commercial real estate brokerages, automating workflows from lead to commission. Trusted by over 50,000 brokers, they have a collaborative, high-growth culture.
Own a high-volume portfolio of 130–150 accounts end-to-end, from onboarding through renewal and expansion.
Drive adoption and revenue growth through regular calls, optimization reviews, and strategic proposals.
Partner cross-functionally with Product and other teams to bring the customer voice into company decisions.
Help Scout builds customer support software that treats people like people, not tickets, serving over 10,000 companies worldwide. They are a fully remote team of 120+ teammates with a culture focused on ownership, curiosity, and quality.