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US

  • Own a portfolio of strategic accounts, setting account strategy and owning revenue targets in a fully remote role.
  • Manage complex client engagements by building executive-level relationships and identifying growth opportunities like cross-selling and upselling.
  • Work closely with delivery, technical, legal, and finance teams to ensure sustainable commitments and account growth.

Client Success Account Management Forecasting Negotiation CRM

20 jobs similar to Senior Client Success Manager

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$80,000–$90,000/yr
Global Unlimited PTO

  • Manage relationships with fastest growing clients to drive renewals, expansion, and advocacy.
  • Create client deliverables like presentations and strategy recommendations for senior executives.
  • Develop strategic account plans and QBRs to ensure ROI and maintain strong retention rates.

ABC Fitness is the #1 software provider for fitness businesses worldwide, supporting 30K clubs and 40M members. The culture is values-focused with a growth mindset, emphasizing respect, trust, and belonging in an inclusive team environment.

$128,000–$145,000/yr
US 16w maternity 16w paternity

  • Own net revenue retention for large employer accounts, driving enrollment, renewal, and expansion.
  • Deliver data-driven business reviews translating clinical outcomes into quantifiable ROI for C-suite stakeholders.
  • Partner cross-functionally with Sales, Renewals, Product, and Analytics to protect and grow Maven's revenue.

Maven Clinic is the world's largest virtual clinic for women and families, partnering with over 2,300 employers and health plans. Founded in 2014, the company has raised over $425 million and is recognized with numerous workplace and innovation awards.

US Unlimited PTO

  • Serve as dedicated Account Manager supporting an Account Executive, managing customer portfolios and driving business growth.
  • Build strong relationships with customers, vendors, and internal teams while developing cybersecurity product expertise.
  • Manage renewals, identify upsell opportunities, and maintain accurate Salesforce records to support revenue objectives.

Jobgether uses AI-powered matching to connect candidates with hiring companies. They operate as a job platform, focusing on efficient and objective candidate evaluation.

$180,000–$220,000/yr
US 3w PTO

  • Own and manage a portfolio of strategic enterprise accounts, driving revenue retention and growth.
  • Develop and execute account strategies to expand wallet share and deepen client relationships.
  • Lead consultative selling and accurate forecasting using Salesforce across complex enterprise clients.

A globally respected technology intelligence company providing data and insights to enterprise clients. They offer a fully remote work environment with a collaborative culture.

US

  • Lead, coach, and mentor a remote sales team to achieve high performance.
  • Engage with clients via virtual consultations to explain benefits and coverage.
  • Work with qualified company-provided leads to drive business growth.

Our partner company provides benefits and insurance solutions to clients across the United States through virtual consultations. They foster a positive, accountable, and high-performing culture with a strong emphasis on leadership development and professional growth.

$40,000–$60,000/yr
US

  • Build and maintain strong, resilient relationships with clients based on trust, transparency, and partnership.
  • Interpret client requirements and translate them into clear technical details for delivery teams.
  • Identify opportunities to cross-sell additional services that address evolving client needs.

Heller Consulting is a technology consulting firm that helps nonprofit organizations use technology more effectively. The company offers a collaborative, inclusive remote culture with a focus on mission-driven work.

$86,000–$98,000/yr
US 18w maternity 16w paternity

  • Own the full customer lifecycle for SME clients, including onboarding, engagement, expansion, and renewal.
  • Build rapport with decision-makers and drive adoption of best practices to maximize member utilization.
  • Present data-driven business reviews to senior HR executives and collaborate cross-functionally to enhance the patient experience.

Spring Health is a global mental health company providing an AI-native platform for personalized care across coaching, therapy, and medication management. Reaching over 170 million people, it leverages technology to expand access and quality of mental healthcare.

US

  • Proactively engage dormant and inactive healthcare accounts to reintroduce services and generate active staffing requisitions.
  • Build and maintain strong relationships with healthcare facility clients through consistent outreach and consultative selling.
  • Negotiate contracts and monitor account performance to drive growth in a metrics-driven environment.

This company provides healthcare workforce solutions, focusing on connecting healthcare facilities with staffing needs. It is a fast-paced, entrepreneurial organization that values persistence and results.

$84,000–$93,750/yr
Canada

  • Own and execute strategic customer success plans that align business objectives with measurable customer outcomes.
  • Build, strengthen, and expand relationships with enterprise clients, engaging stakeholders from operational teams through executive leadership.
  • Act as a trusted advisor by providing strategic guidance, best practices, and value-driven recommendations to customers and internal partners.

The company provides innovative SaaS solutions for the healthcare sector. It is a growing technology organization with a collaborative, cross-functional culture focused on customer success and professional growth.

Canada Unlimited PTO

  • Lead and mentor a team of Revenue Operations Solution Engineers while remaining hands-on with complex technical challenges.
  • Oversee strategic client relationships and deliver high-quality Salesforce, HubSpot, and marketing automation implementations.
  • Establish scalable processes, technical standards, and delivery best practices as the practice evolves.

Our partner is a fast-growing company focused on scaling Revenue Operations capabilities and delivering measurable business outcomes. They operate in a remote-first environment with a people-first, inclusive culture emphasizing professional growth, collaboration, and meaningful client impact.

UK Unlimited PTO 16w maternity 16w paternity

  • Lead the day-to-day operating rhythm of the Account Management organization, including pipeline reviews, forecast calls, and performance management.
  • Own team revenue targets and develop a high-performing organization capable of delivering sustained customer expansion and retention.
  • Coach and empower Senior Account Managers through structured feedback, career development, and commercial coaching.

Jobgether is an AI-powered job matching platform that connects candidates with employers efficiently. The company operates fully remotely with a diverse international team and a culture centered on transparency, growth, and sustainable high performance.

US

  • Own retention and growth across a portfolio of client accounts
  • Manage client expectations, escalations, and scope changes proactively
  • Identify and develop expansion opportunities within existing accounts

Byte&Kite is a digital marketing agency helping clients across a range of industries grow through effective digital marketing. They are a fully remote team operating across US time zones.

Unlimited PTO

  • Drive customer satisfaction, retention, and expansion among Prompt's largest customers by building strong relationships and ensuring exceptional value delivery.
  • Collaborate cross-functionally to support account growth, own the enterprise onboarding experience, and act as a trusted advisor to C-suite leaders.
  • Monitor adoption trends, provide data-driven insights, and translate product usage into actionable recommendations for client success.

Prompt is revolutionizing healthcare by delivering highly automated software to rehab therapy businesses. It is the fastest growing company in the therapy EMR space with a talented, collaborative team focused on smart work and positive impact.

$52,880–$66,100/yr
Canada 6w PTO

  • Develop and execute strategic account plans to ensure customer success and identify growth opportunities.
  • Serve as the primary contact for escalated issues, collaborating internally to resolve challenges.
  • Conduct proactive meetings and quarterly business reviews to enhance customer retention and expansion.

Certn is a background screening company that simplifies trust through easy background checks. The company has raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and fosters a remote-first, high-performance culture with a no-jerk policy.

US Unlimited PTO

  • Serve as a trusted advisor to key accounts and support new client onboarding.
  • Generate accurate quotes, oversee contract negotiations, and coordinate delivery schedules.
  • Collaborate cross-functionally to ensure on-time order delivery and escalate risks as needed.

Myriad360 is a technology solutions provider that challenges employees to achieve great things. They are consistently recognized as a best place to work, with an inclusive culture and engaged leadership.

$48,300–$108,660/yr
EMEA 16w maternity 16w paternity

  • Manage and grow a portfolio of existing customers across Remote's full product suite, including EOR, Global Payroll, and Contractor of Record.
  • Drive expansion by cross-selling and upselling, building relationships with multi-stakeholder organizations.
  • Serve as a trusted advisor to senior buyers, navigating multi-threaded deals and solving for customer needs.

Remote is a global HR platform that helps businesses hire, pay, and manage international teams compliantly. With a distributed workforce across 6 continents and a culture focused on async work and innovation, Remote fosters a diverse and inclusive environment.

US

  • Manage a portfolio of conferencing customers across the U.S. and Europe as the primary relationship owner.
  • Drive client renewals and identify expansion opportunities through consultative selling and cross-functional collaboration.
  • Work closely with Product, Design, Engineering, and Sales to influence the roadmap and support enterprise opportunities.

Our partner is a technology company that helps professional and scientific communities connect, share knowledge, and accelerate innovation. They operate with a highly collaborative, globally distributed team.

$120,000–$150,000/yr
United States Unlimited PTO

  • Own end-to-end client relationships as the primary contact, leading meetings and managing daily communication with Director, VP, and C-suite stakeholders.
  • Translate client feedback and business objectives into clear direction for internal teams, partnering with project management and operations to align priorities and remove blockers.
  • Monitor account health, identify risks, and present executive-level reports using performance data to drive client satisfaction and retention.

Our partner company specializes in innovative digital marketing programs for enterprise-level clients, working across media, product, and operations. They offer a fast-paced, multi-account environment with a collaborative culture and an AI-powered hiring process through Jobgether.

Europe Unlimited PTO

  • Manage and grow a portfolio of customer accounts through strategic account plans focused on retention and expansion.
  • Identify and develop new business opportunities through outbound prospecting and partner networks.
  • Manage the full sales cycle from prospecting to closing, maintaining accurate forecasts and exceeding revenue targets.

Our partner company helps businesses expand their operations and access talent across global markets. It is a fully remote, internationally focused organization that values collaboration and accountability.

Brazil

  • Manage and grow a strategic portfolio of B2B enterprise customers, driving retention and revenue expansion.
  • Identify upsell and cross-sell opportunities, lead complex renewals, and build C-level executive relationships.
  • Use SaaS metrics and customer health indicators to anticipate risks, demonstrate ROI, and guide account strategy.

The hiring partner company operates in the B2B SaaS and enterprise technology space, focusing on customer success and revenue growth. They foster a collaborative, agile, remote-first culture with an emphasis on measurable business outcomes.