Manage a high-volume portfolio of established Buildium customers through scaled outreach and targeted engagement.
Conduct customer conversations to understand evolving business objectives and identify opportunities to increase product value.
Analyze customer data and usage trends to optimize lifecycle strategies and improve retention.
RealPage provides property management software and services. The company is a large organization with a focus on customer success and professional development.
Manage a portfolio of enterprise customers as a trusted advisor and strategic partner.
Drive customer retention, renewals, and expansion opportunities.
Lead executive-level business reviews and success planning sessions.
The company provides innovative SaaS solutions that help organizations maximize value. It operates with a remote-first, collaborative culture and focuses on customer success.
Own customer outcomes by developing deep understanding and creating success plans.
Drive adoption and value through proactive engagement and usage insights.
Manage customer health, orchestrate cross-team experience, and build renewal readiness.
Lone Wolf Technologies is a real estate software company. They foster a culture of accountability, collaboration, and continuous improvement with a customer-first mindset.
Deliver a world-class customer experience across the full customer lifecycle, from post-sale to renewal and expansion.
Build trusting relationships with customers, understand their business goals, and drive product adoption.
Lead the renewal process, mitigate risk, and identify upsell and cross-sell opportunities.
Ryan is a rapidly expanding tax services firm serving the world's most respected Global 5000 companies. The company offers an innovative work environment, accelerated growth for high performers, and a competitive benefits package.
Own the full customer lifecycle for a high-volume portfolio, including post-onboarding support, adoption, value realization, and retention.
Build relationships with business owners and decision-makers to understand goals and align Buildium solutions accordingly.
Design and execute scalable outreach programs, including email cadences and educational content.
Buildium provides property management software solutions for property managers and owners. As part of RealPage, Buildium serves a large customer base and fosters a customer-centric culture focused on driving adoption and retention.
Lead and mentor a team of Customer Success Managers to drive adoption, retention, and renewals.
Manage strategic enterprise accounts as an executive sponsor and trusted advisor.
Develop scalable processes and collaborate cross-functionally to improve customer outcomes.
Our partner is a fast-growing SaaS company focused on customer success and retention. They foster a collaborative, remote-first culture with opportunities for professional growth and innovation.
Manage a portfolio of 10-12 customer accounts and drive Net Revenue Retention.
Lead customer onboarding and platform implementations to reduce time-to-value.
Identify upsell opportunities and manage contract renewals to support growth.
We are the essential Packing Control System (PCS) for high-volume shippers, optimizing fulfillment operations. We are a high-impact team with a culture of curiosity, growth, and integrity.
Perform onboarding of enterprise accounts and ensure adoption and engagement throughout the customer lifecycle.
Implement comprehensive engagement strategies to maintain high customer satisfaction and retention.
Serve as the Smartsheet expert, providing guidance and best practices to drive customer value and expansion.
Smartsheet enables teams to manage work and scale solutions, combining human teams with AI agents to automate tasks and uncover insights. With over 20 years of experience, the company fosters a culture of innovation, inclusivity, and impact.
Build meaningful relationships with Mid-Market customers through engaging emails, calls, and in-person meetings.
Partner with customers to develop plans that align with their long-term goals and drive adoption.
Manage key metrics around adoption, retention, growth, and advocacy to achieve team goals.
Loopio is a remote-first workplace that unleashes learning and growth opportunities for its employees. They foster a supportive culture that values teamwork, curiosity, and innovation.
Partner with top customers to drive safety, efficiency, and sustainability using IoT solutions.
Orchestrate executive reviews and workshops to align goals and optimize operations.
Collaborate cross-functionally with Sales, Support, and Product teams to deliver customer success.
Samsara is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to harness IoT data to improve safety, efficiency, and sustainability. As a recently public company, Samsara fosters a culture of innovation and collaboration, supporting a globally distributed team with a focus on long-term impact.
Manage a portfolio of strategic clients to ensure they achieve measurable business outcomes through cloud-based solutions.
Serve as the primary point of contact and trusted advisor, driving adoption, satisfaction, retention, and account growth.
Collaborate across technical, delivery, and business teams to solve challenges and create long-term value.
This position is listed on behalf of a partner company that specializes in cloud-based solutions and managed services. They are a growing organization fostering innovation, ownership, and customer impact within a collaborative environment.
Own a portfolio of Enterprise accounts and build proactive, outcome-driven strategies that deliver measurable value for retention and expansion.
Collaborate with your Sales counterpart to co-create SMART goals and track progress rigorously, demonstrating quantified impact.
Identify risks early through engagement signals and develop mitigation plans in partnership with the account team.
Conga provides commercial operations software to unify pricing, quoting, contracting, and rebates so companies run as connected, smarter businesses. With over 10,000 customers, including more than half of the Fortune 100, Conga fosters a community where colleagues thrive and innovation is encouraged.
Build trusted relationships with federal and commercial customers, adapting your approach to meet the unique needs of each environment.
Develop and execute customer success plans aligned with customer goals, security requirements, and business objectives.
Own renewal planning and execution, ensuring customers continue to realize value from our solutions and remain positioned for long-term success.
They provide cybersecurity and data security solutions to enterprise and federal customers. They are a high-growth startup with a culture of humility, collaboration, and accountability.
Develop and execute strategic account plans to ensure customer success and identify growth opportunities.
Serve as the primary contact for escalated issues, collaborating internally to resolve challenges.
Conduct proactive meetings and quarterly business reviews to enhance customer retention and expansion.
Certn is a background screening company that simplifies trust through easy background checks. The company has raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and fosters a remote-first, high-performance culture with a no-jerk policy.
Serve as account owner, driving adoption, retention, and expansion across a large customer portfolio.
Identify and mitigate churn risk while maintaining monthly recurring revenue through proven strategies.
Build strong relationships as a trusted advisor, leveraging multi-channel communication to ensure customer success.
SOCi is redefining multi-location marketing with the world's first agentic workforce, offering AI-powered solutions for local search visibility. Trusted by leading brands like Ford and Ace Hardware, the company is recognized as one of the World's Most Innovative Companies with a collaborative, dynamic culture.
Own the customer experience including adoption and value of Appspace, customer satisfaction, and retention.
Drive subscription renewal and expansion processes while collaborating with sales and marketing teams.
Serve as customer advocate, resolve questions, deliver training, and escalate technical support tickets as needed.
Appspace creates better work experiences for people everywhere through a flexible work culture and global office locations. The company offers a casual dress environment, remote work opportunities, and focuses on helping employees enjoy their work and build lasting connections.
Lead and manage a team of Customer Onboarding Managers, ensuring a high level of customer service, TTV, and satisfaction.
Work with customers in the mid-market and enterprise segments, coordinating with management and leadership at all levels.
Develop and implement onboarding processes and strategies that are efficient, scalable, and tailored to different customer segments.
Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better. Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution.
Drive strategic value for a portfolio of accounts and engage with C-suite executives to define key metrics.
Champion initiatives to boost NPS, optimize candidate experiences, and identify expansion opportunities.
Serve as the subject matter expert on HireVue's platform and advocate for customer needs internally.
HireVue transforms hiring with video interviewing, assessments, and AI. With over 70 million video interviews and 200 million chat engagements for 1200+ customers, they prioritize ethical AI and innovation.
Manage the full customer lifecycle from onboarding to long-term adoption.
Build strong relationships with key stakeholders and act as a strategic advisor.
Monitor customer health, identify risks, and drive expansion opportunities.
The company provides a modern SaaS platform that helps organizations maximize value. It is a fast-growing, remote-friendly company with a focus on equal opportunity and diverse perspectives.