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Lead Customer Success Manager
Jobgether
United States
Customer Success
SaaS
Account Management
Accountabilities:
- Own the customer lifecycle from onboarding to long-term adoption.
- Build strong relationships with key stakeholders and act as a strategic advisor.
- Monitor customer health, identify risks, and drive expansion opportunities.
Requirements:
- 5+ years of enterprise SaaS Customer Success experience.
- Proven ability to manage multiple high-value accounts and drive retention.
- Strong communication, problem-solving, and stakeholder management skills.
Benefits:
- Remote-friendly working model with flexibility.
- Competitive compensation based on experience and location.
- Professional growth opportunities in a scaling organization.
Partner Company
The company provides a modern SaaS platform that helps organizations maximize value. It is a fast-growing, remote-friendly company with a focus on equal opportunity and diverse perspectives.