Handle inbound and outbound calls to resolve patient issues, process reorders, and ensure accurate billing.
Obtain and process authorizations while maintaining patient confidentiality and documentation.
Maximize patient retention through cross-selling and provide cross-functional support across business units.
CCS is a healthcare company specializing in chronic care management through its LivingConnected® platform, using data-driven insights to improve patient outcomes. It supports over 200,000 people annually and is recognized as a Great Place to Work®, fostering a patient-centric culture.
Serve as the primary financial contact for caregivers during onboarding, explaining insurance benefits and estimated costs.
Collaborate with care coordination and clinical teams to ensure a seamless onboarding experience.
Maintain accurate documentation of all caregiver interactions while upholding HIPAA and privacy standards.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. The company has a collaborative culture focused on delivering transformative care through technology.
Make outbound calls to eligible patients to enroll them in the Shields Partner Pharmacy program and explain the benefits of the service.
Access patient EMR and review chart notes to ensure familiarity with their condition before each call.
Identify medications requiring special handling and necessary supplies such as sharps containers or needles.
Shields Health Solutions is a specialty pharmacy services company that partners with health systems to provide comprehensive pharmacy care. They offer a supportive culture with benefits starting day one and opportunities for professional development.
Serve as the first point of contact for patients, scheduling appointments and coordinating referrals.
Verify insurance and demographic information, ensuring accuracy and compliance.
Document interactions in electronic medical records and escalate complex issues appropriately.
This role is posted on behalf of a partner company, and managed through Jobgether's AI-powered matching process. The company is a healthcare support provider that values compassion and efficiency in patient access services.
Support Pharmacists and patients by conducting medication reviews and optimizing prescription drug therapy.
Make outbound calls and take inbound calls to collect medication history and provide counseling.
Work remotely with a flexible schedule within EST business hours and participate in training with camera on.
Humana is a leading U.S. healthcare company that provides insurance and healthcare services to millions. With a large workforce, Humana fosters a caring community and supports career growth.
Work remotely from home with a set schedule, 8:30am to 5pm Monday through Friday.
Assist older adults with healthcare needs such as insurance questions, ride coordination, and medication refills.
No experience required; just need a computer, reliable internet, and a friendly phone manner.
This company helps older adults navigate healthcare challenges like insurance confusion, transportation, and medication access. They provide an organized workflow where employees assist one person at a time, fostering a low-stress, supportive culture.
Serve as the first point of contact for patients, addressing questions and coordinating appointments.
Accurately document interactions in electronic medical records and process insurance and payment information.
Collaborate with healthcare providers and colleagues to deliver a compassionate, high-quality patient experience.
Provides patient service and healthcare support through remote interactions. The company maintains a supportive environment focused on employee well-being and patient-centered service.
Provide empathetic, high-touch support to patients, answering non-clinical questions and navigating their care.
Support providers with administrative tasks in the EMR, triaging messages and resolving issues.
Coordinate with clinical, pharmacy, and insurance teams to resolve complex patient needs.
Ro is a direct-to-patient healthcare company offering telehealth, labs, and pharmacy services nationwide. With over 1,200 employees, Ro is recognized as a top workplace, fostering a culture of innovation and diversity.
Process approved physician orders and manage referrals with attention to detail.
Track documentation requiring physician signatures and escalate as needed.
Ensure timely billing and complete EMR files for discharged patients.
CommonSpirit Health at Home is a full-service health care organization that provides home health and hospice services. As a faith-based organization, it is committed to improving patient health and community well-being through compassionate care.
Triage clinical program calls, schedule consultations, and conduct outreach to members, prescribers, and pharmacies.
Monitor outreach queues, document case activities, and escalate issues to ensure timely completion of clinical programs.
Maintain compliance with HIPAA and internal SOPs while providing compassionate, professional support to members and providers.
Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. They consolidate pharmacy and medical benefits on a unified platform, leveraging AI-powered care delivery to enhance efficiency and service. The company is a growing startup focused on transforming healthcare infrastructure.
Conduct educational telephone calls to advise members of benefits, complete health needs assessments, and refer to population health management programs.
Reach out to members with gaps in care, encourage compliance, and assist with locating providers and scheduling appointments.
Manage system work queues, screen members for eligibility and history, and assign to clinical teams for intervention.
BlueCross BlueShield of Tennessee is the state's largest health benefit plan company, helping Tennesseans find paths to good health since 1945. They are a remote-first organization with many employees working from home, fostering a culture of innovation and collaboration.
Manage end-to-end patient access case activities including benefit verification, prior authorization, appeals, and pharmacy coordination.
Apply pharmacy technician knowledge to review prescriptions, identify barriers, and coordinate with providers, payors, and pharmacies.
Maintain accurate case documentation and communicate effectively with patients, healthcare professionals, and internal teams.
PRO-spectus is a patient services company that strategically navigates the patient access process from prescription intake through treatment initiation. The company fosters a supportive, teamwork-driven culture with a focus on improving patient lives, though its exact size is not specified.
Provide empathetic, accurate, and efficient support to patients via email and phone.
Manage high volume of interactions while meeting quality and productivity metrics.
Escalate clinical, operational, or technical issues appropriately and maintain accurate documentation.
Ro is a direct-to-patient healthcare company offering telehealth, labs, and pharmacy services nationwide. Since 2017, it has helped millions of patients and is consistently recognized as a top workplace in healthcare, earning numerous honors from Fortune and Great Place to Work.
Provide direct support to customers navigating healthcare reimbursement, claims, and insurance processes.
Assist with verifying benefits, reviewing claims documentation, and maintaining compliant records.
Collaborate with internal teams to resolve complex reimbursement issues and improve workflows.
This partner company provides customer reimbursement coordination services for healthcare. They operate remotely and offer a collaborative environment with opportunities for professional development.
Identify members meeting outreach criteria using internal data and systems.
Conduct telephone and in-person outreach to coordinate appointments and address care barriers.
Connect members with community resources and support Medicaid eligibility and care integration.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They focus on efficient, objective application review and data privacy compliance.
Educate patients about eligible healthcare services and directly schedule them with the provider team.
Build trust-based relationships with patients, empathetically presenting Strive's care model and addressing inquiries and objections.
Handle high call volumes in a remote contact center, meeting daily performance metrics and quality standards.
Strive Health is on a mission to transform chronic conditions by identifying risk earlier, coordinating thoughtful care, and supporting people through every stage of their health journey. They are a dedicated team of passionate Strivers who care deeply about making an impact, show up for one another as One Team, and find ways to elevate the everyday.
Develop trusting relationships with patients and assess their medical, social, and environmental needs to create individualized care plans.
Support patients with connecting to local services, analyzing medical bills, and identifying medication cost savings.
Document interactions and collaborate with clinical, product, and operations teams to refine the patient experience.
Baba provides a care navigation and support platform that pairs seniors and caregivers with a human advocate team to help manage healthcare and aging. Backed by top tier investors, Baba supports thousands of families across assisted living, nursing homes, and at-home settings, fostering a culture of compassion and purpose.
Support pharmacy benefit operations by coordinating clinical and administrative workflows.
Review documentation and communicate with members, providers, and internal stakeholders.
Ensure accurate and compliant processing of pharmacy benefit requests.
We are an innovative company striving to reduce the cost of healthcare. We have a tight-knit culture based on an outward mindset and are growing quickly.
Guide new patients through the sales and healthcare reimbursement process.
Investigate insurance benefits, review clinical records, and secure prior authorizations.
Partner with field sales representatives and maintain CRM documentation.
Cala creates non-invasive prescription therapies for chronic diseases, starting with hand tremor treatment. They are a mission-driven company with products used by thousands, focusing on neurology and cardiology, and offer stock options and benefits.