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Accountabilities:
- Respond to customer questions regarding reimbursement policies, claim status, procedures, and requirements through phone and email.
- Assist customers with completing and submitting reimbursement claims and ensure required documentation is accurate and complete.
- Review and verify insurance benefits in accordance with applicable policies and regulatory requirements.
Requirements:
- Associate’s degree in business, healthcare administration, or a related field, or equivalent experience.
- At least 4 years of experience in customer service, healthcare reimbursement, insurance, or billing.
- Strong understanding of healthcare reimbursement processes, insurance benefits, and applicable regulations.
Benefits:
- Fully remote work arrangement within the United States.
- Professional development and ongoing training opportunities.
- Collaborative environment with opportunities to work cross-functionally.
Jobgether
This partner company provides customer reimbursement coordination services for healthcare. They operate remotely and offer a collaborative environment with opportunities for professional development.