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Accountabilities:
- Deliver personalized onboarding and ongoing adherence support to patients and caregivers.
- Coordinate insurance coverage verification, reimbursement support, and financial assistance.
- Serve as primary coordinator for healthcare provider needs and cross-functional collaboration.
Requirements:
- Associate degree required; 3-5 years of case management or healthcare customer service experience.
- Strong communication, problem-solving, and organizational skills.
- Ability to work independently in a remote environment and adapt to changing needs.
Benefits:
- Annual base salary range $86,663–$129,950 USD.
- Short-term incentive bonus and equity-based long-term incentive programs.
- Fully remote work within the US with flexible work environment.
Partner Company
The partner company provides comprehensive non-clinical patient support for individuals managing rare and ultra-rare diseases. They foster a collaborative, patient-focused culture with a remote work environment and a commitment to improving healthcare access.