Serves as the primary point of contact for members and providers, managing inbound and outbound calls and emails with professionalism.
Researches and resolves inquiries on benefits, eligibility, claims, and billing to ensure first-contact resolution and meet department metrics.
Supports escalation intake, collaborates with internal teams, and assists members with portal navigation to promote digital self-sufficiency.
Evry Health is on a mission to bring humanity to health insurance with high-technology health plans. It is the major medical division of Globe Life, which has 16.8 million policies in force, over 3,000 corporate employees, and an A (Excellent) rating from A.M. Best for 45+ years.
Make high-volume outbound calls to investigate, bill, and maximize payments on workers' compensation claims.
Submit bills and proper documentation to insurance companies, ensuring maximized payments to clients.
Review payer information to resolve denied claims and participate in special projects to achieve goals.
Revecore helps hospitals recover the revenue they've earned. Trusted by over 1,300 hospitals across 48 states, they combine specialized expertise with proprietary technology and foster a supportive, innovative workplace.
Review and process incoming claims and supporting documents.
Verify information for accuracy and completeness and update claim records.
Identify missing or inconsistent information and follow up on needed documentation.
Bilgewater Group is a company specializing in claims processing and related services. They are an equal opportunity employer with a focus on accuracy and efficiency.