Make outbound calls to eligible health-plan members using an automated dialing system.
Follow established scripts and enrollment procedures accurately.
Engage members in professional, friendly, and conversational discussions.
Five Star Solutions provides healthcare enrollment services for eligible health-plan members. The company values diversity and cultivates a professional, diverse workforce.
Make outbound calls to existing healthcare plan members and explain the available services.
Answer basic member questions and handle objections professionally using approved information.
Schedule appointments and accurately document call outcomes to meet quality and conversion goals.
Knowledge Rhino specializes in healthcare outreach and appointment setting for existing plan members. The company is a growing remote team that offers flexible work schedules and a supportive culture.
Conduct outbound calls to educate seniors on in-home care benefits and schedule visits through empathetic, trust-building conversations.
Analyze call outcomes to identify patterns and drivers of success, providing feedback to refine outreach strategies.
Collaborate with leadership and analytics teams to develop scalable best practices for member engagement.
WellBe Senior Medical is a healthcare organization focused on providing in-home medical care for seniors. They are launching a High-Performance Outreach Analytics & Engagement Lab to reinvent how seniors are engaged and scheduled for visits, with a mission-driven culture emphasizing innovation and patient-centered care.
Conduct thorough research on attributed patients to understand their healthcare needs and barriers to enrollment.
Perform telephonic outreach to caregivers and healthcare professionals to enroll children and ensure a seamless onboarding experience.
Develop deep knowledge of SSI program and collaborate with Provider Engagement Specialists to support enrollment efforts.
Imagine Pediatrics is a tech-enabled pediatrician-led medical group reimagining care for children with special health care needs. It is a startup with a values-driven culture focused on compassion and innovation.
Make outbound calls to eligible patients to enroll them in the Shields Partner Pharmacy program and explain the benefits of the service.
Access patient EMR and review chart notes to ensure familiarity with their condition before each call.
Identify medications requiring special handling and necessary supplies such as sharps containers or needles.
Shields Health Solutions is a specialty pharmacy services company that partners with health systems to provide comprehensive pharmacy care. They offer a supportive culture with benefits starting day one and opportunities for professional development.
Conduct educational telephone calls to advise members of benefits, complete health needs assessments, and refer to population health management programs.
Reach out to members with gaps in care, encourage compliance, and assist with locating providers and scheduling appointments.
Manage system work queues, screen members for eligibility and history, and assign to clinical teams for intervention.
BlueCross BlueShield of Tennessee is the state's largest health benefit plan company, helping Tennesseans find paths to good health since 1945. They are a remote-first organization with many employees working from home, fostering a culture of innovation and collaboration.
Conduct targeted telephonic outreach to patients and families to educate them on palliative care.
Complete structured eligibility screenings to identify patients with chronic illness and functional decline.
Schedule eligible patients for an initial visit with a nurse practitioner and coordinate logistics.
Vynca provides comprehensive care for individuals with complex needs, aiming for more quality days at home. They are a close-knit community guided by core values of Excellence, Compassion, Curiosity, and Integrity.
Engage with prospective clients through 60-100 outbound calls daily, recording interactions in CRM.
Review medical charts and support clients in completing psychosocial assessments.
Apply evidence-based practices like Motivational Interviewing and Trauma-Informed Care in all interactions.
Vynca provides comprehensive care for individuals with complex needs, aiming for more quality days at home. They are a close-knit community guided by values of Excellence, Compassion, Curiosity, and Integrity.
Serve as the central telephonic point of contact for prospective participants, building trust-based relationships from the first conversation.
Make outbound follow-up calls to prospects and support inbound campaigns by educating about PACE services and eligibility.
Coordinate warm handoffs to on-the-ground Enrollment Specialists and ensure a seamless transition from central touchpoint to local engagement.
Habitat Health empowers older adults through the Program of All-Inclusive Care for the Elderly (PACE), providing comprehensive medical care and support for daily needs. They are a growing organization supported by leading healthcare investors, focused on mission-driven care.
Handle inbound and outbound calls to resolve patient issues, process reorders, and ensure accurate billing.
Obtain and process authorizations while maintaining patient confidentiality and documentation.
Maximize patient retention through cross-selling and provide cross-functional support across business units.
CCS is a healthcare company specializing in chronic care management through its LivingConnected® platform, using data-driven insights to improve patient outcomes. It supports over 200,000 people annually and is recognized as a Great Place to Work®, fostering a patient-centric culture.
Make outbound calls to prospective members, educate them on Thyme Care's free cancer support services, and encourage enrollment.
Build trusting relationships by listening deeply and understanding each member's needs to successfully enroll them into the program.
Carefully document member needs and preferences to enable the care team to provide personalized support.
Thyme Care is a market-leading value-based oncology care enabler that uses technology and human support to improve outcomes for people with cancer. The company is tech-native, mission-driven, and committed to diversity and inclusion, with a collaborative culture focused on creating a compassionate experience for members.
Conduct a high volume of outbound calls, including cold calls, to medical offices and healthcare facilities.
Research medical facilities and use creative problem-solving to identify additional sources when information is hard to find.
Accurately document outreach, findings, and case-related information in internal systems and prepare professional email communications.
Magna Legal Services is a trusted nationwide partner to law firms, corporations, insurance carriers, and government agencies, delivering comprehensive legal support at every stage of a case. The company fosters a culture where talented people can do meaningful work and grow their careers.
Serve as the first point of contact for patients, scheduling appointments and coordinating referrals.
Verify insurance and demographic information, ensuring accuracy and compliance.
Document interactions in electronic medical records and escalate complex issues appropriately.
This role is posted on behalf of a partner company, and managed through Jobgether's AI-powered matching process. The company is a healthcare support provider that values compassion and efficiency in patient access services.
Conduct outbound and inbound calls to schedule in-home wellness visits for Medicare patients.
Provide information about WellBe's services and address patient questions and objections.
Support patient engagement and coordinate with the in-home care team to ensure seamless care.
WellBe Senior Medical is a physician-led geriatric care team focused on providing concierge-level medical and social support to frail, elderly Medicare Advantage patients in their homes. As a growing organization, we prioritize a compassionate, patient-first culture and value teamwork and independent initiative.
Deliver exceptional customer service in a fast-paced call center environment, managing patient registration, scheduling, and provider communications.
Handle inbound and outbound calls and emails with empathy and solution-focused support while navigating multiple systems.
Accurately collect and document patient demographics, insurance, and appointment details, adapting to changing processes and technology.
Luna redefines physical therapy with award-winning technology and proven clinical models, connecting patients and providers through a tech-enabled platform. Operating in 28 states with 25+ partners, the company values care, impact, and continuous improvement.
Conduct outreach to potential clinical trial participants via inbound and outbound calls.
Pre-screen and assess patients for eligibility based on study protocols.
Educate patients on clinical trial participation and maintain accurate records.
UniTriTeam provides global, remote talent that integrates seamlessly into clinical research workflows. We are a mission-driven, people-first company supporting breakthroughs in medicine.
Conduct patient outreach and enrollment for chronic care management programs.
Coordinate communication between patients, providers, and healthcare partners.
Document patient interactions and ensure compliance with Medicare billing requirements.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered approach. They are committed to improving patient outcomes and quality of life, with a culture of innovation and compassion.
Conduct high-volume outbound outreach and respond to inbound patient inquiries for vaccine/flu clinical trials.
Pre-screen potential participants, schedule screening visits, and maintain accurate records across systems.
Support patient follow-up to improve engagement and reduce barriers to participation.
Profound Research partners with community physicians to offer clinical trials as a therapeutic option for their patients. They are a growing organization that values compassion, urgency, solution orientation, and excellence.
Serve as a key point of contact for members seeking support with healthcare and wellness programs via phone, email, and live chat.
Help participants understand their eligibility, benefits, and available resources while resolving inquiries and escalations.
Support outbound outreach campaigns and accurately document member interactions across multiple systems.
This company connects individuals with healthcare and wellness programs and provides member support services. The team is collaborative and performance-oriented, with a focus on professional development and growth opportunities.
Conduct home and virtual visits to develop wellness coaching relationships with patients, caregivers, and families.
Collaborate with advanced practice clinicians and social workers to develop action plans for better health.
Assist patients with accessing community resources and social services to address social determinants of health.
Alignment Health is a healthcare company dedicated to serving seniors and the chronically ill, breaking the mold in conventional care. They have built a passionate team focused on transforming lives, offering growth opportunities in a fast-growing environment.