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Responsibilities:

  • Conduct high-volume outbound calls and cold calls primarily to medical offices and healthcare facilities.
  • Handle inbound calls and follow-up communications with professionalism and efficiency.
  • Document outreach, findings, and case details accurately in internal systems.

Qualifications:

  • At least one year of clerical, administrative, or customer service experience; high-volume phone role preferred.
  • Strong verbal and written communication skills with a confident phone presence.
  • Persistence and comfort making cold calls and repeated follow-ups; attention to detail and organization.

Work Environment:

  • This is a remote position, typically working 8:00 a.m. to 4:30 p.m. Pacific Time, with flexibility for other US time zones.
  • You will handle sensitive materials and must maintain professionalism and discretion.
  • Compensation is $19–$24 per hour based on experience and qualifications.

Magna Legal Services

Magna Legal Services is a trusted nationwide partner to law firms, corporations, insurance carriers, and government agencies, delivering comprehensive legal support at every stage of a case. The company fosters a culture where talented people can do meaningful work and grow their careers.

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