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Role Responsibilities:
- Make outbound calls to patients regarding overdue healthcare accounts with professionalism and empathy.
- Process payments and offer payment plan options to resolve outstanding balances.
- Document all interactions and escalate complex situations to senior team members.
Requirements:
- Strong communication and customer service skills with the ability to handle sensitive situations.
- Ability to navigate multiple systems while maintaining accuracy and confidentiality.
- Previous collections experience or ACA certification is a plus but not required.
Benefits:
- Fully remote role with hourly pay of $16.00–$21.00.
- Comprehensive benefits including healthcare, retirement plan, and paid time off.
- Career development plans and weekly wellness resources provided.
Jobgether
Jobgether is a recruitment platform that uses AI-powered matching to connect candidates with job opportunities. This position is listed on behalf of a partner company, which manages applications and next steps.