The Contract Administrator is responsible for day-to-day management of contracts throughout their lifecycle, with emphasis on administration, compliance monitoring, and relationship management. This role ensures contractual obligations are fulfilled, documentation is properly maintained, and organizational interests are protected through diligent contract oversight.

Be a member of a collaborative team of employees engaged in mediating consumer complaints by negotiating with consumers and businesses for equitable resolutions on behalf of both parties. Responsibilities include communicating and interacting with consumers and businesses on consumer-related complaints, analyzing, documenting, researching, and resolving consumer complaints, and maintaining the Agency database.

Assist in preparing and managing contracts and documents, acting as a liaison between team members. Manage project timelines and assist in creating training materials. Organize tasks, support project execution, and perform administrative duties. You will have high touch with prospects before they are clients, while they are clients, and even after they are clients.