Support daily client care operations, including CRM updates, scheduling, and training coordination.
Prepare quotes, proposals, billing, collections, and software renewal documentation.
Coordinate communications, ensure client satisfaction, assist with onboarding, and handle ad hoc projects.
GR8 Global is an affiliation of top US accounting firms that matches global talent with audit, accounting, and finance opportunities. It prioritizes a positive and inclusive workplace culture where all talents are valued and developed.
Manage inbound leads and answer calls to provide a welcoming first experience for prospective clients.
Schedule paid consultations, coordinate calendars, and maintain accurate CRM records.
Collaborate with the legal team and provide consistent follow-up to support lead conversion.
Job Duck connects ambitious individuals with remote job opportunities at US-based companies. It is a lifestyle company with a Great Place to Work Certification since 2022, fostering a culturally diverse and supportive culture.
Answer, screen, and route incoming calls to the appropriate team member.
Log phone calls, upload documents, and provide clerical support to office staff.
Obtain insurance coverage information, follow up on medical treatment, and communicate with clients and insurance companies.
The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as a Best Place to Work, it fosters a collaborative, innovative, and high-accountability culture.
Manage incoming phone calls, emails, and calendars to support daily operations for a U.S.-based client.
Schedule appointments, coordinate meetings, and maintain accurate job files and records.
Provide professional administrative support, including document management and customer service.
SnappyCX is a remote staffing and outsourcing company that provides virtual assistants and coordinators to U.S.-based businesses. It fosters a fully remote work culture focused on reliable administrative support and professional client communication.
Professionally and warmly assist clients through inbound and outbound calls and approved communication channels.
Provide accurate case-status information, process explanations, and answers to FAQs using approved guidelines.
Work toward First Contact Resolution by addressing concerns, documenting interactions, and escalating when needed.
The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as a Best Place to Work, the firm fosters a collaborative, innovative, and high-accountability culture.
Handle inbound intake calls and manage the full intake process from initial inquiry to file setup.
Convert qualified prospects into signed clients with timely follow-up and accurate documentation.
Maintain clear communication with clients and collaborate via Microsoft Teams in a remote environment.
Turner Ross Germain is a client-first personal injury and local government law firm based in Marietta, Georgia. Founded by three seasoned attorneys, the tight-knit practice is led by managing partners with over 50 years of combined experience and is transforming its systems and team culture for growth.
Answer patient calls and texts, handle new patient inquiries using practice templates.
Manage scheduling, recare outreach, and follow-ups for overdue cleanings.
Support insurance verification, clean up patient records, and escalate complex issues.
Wing is a company that helps businesses build world-class remote teams and streamline operations. It fosters an inclusive, supportive culture with career growth, upskilling, and paid training opportunities.
Serve as the first point of contact for clients seeking legal assistance, handling calls and emails.
Manage intake processes, including data collection, record keeping, and appointment scheduling.
Coordinate with legal teams to route inquiries and ensure timely follow-up.
The company provides legal support services for clients in the United States. It operates as a fully remote team focused on compassionate client care and professional growth.
Handle inbound and outbound customer calls, emails, and web chat inquiries with professionalism.
Resolve routine customer issues, document interactions, and maintain accurate account records.
Follow established service procedures to meet SLAs and quality standards in a fast-paced contact center.
This organization supports a federal civilian program by delivering reliable, professional, and customer-focused assistance. They operate as a fully remote, collaborative team that prioritizes communication, accuracy, and customer satisfaction.
Respond to customer queries via phone, email, and chat while ensuring satisfaction.
Create tickets, record all customer interactions, and escalate issues as needed.
Familiarize yourself with client products and services, and handle basic QA tasks during downtime.
A-TSP is a customer service provider delivering support to clients' customers through various channels. The company emphasizes flexibility and professional customer service in a work-from-home setup.
Assess client needs, teach options, and maintain relationships after the first meeting.
Handle administrative duties including notes, appointments, and CRM hygiene.
Work from home with a qualified-interest pipeline and no cold calling.
Global Elite Empire Consultants provides remote consulting services, focusing on assessing client needs and offering tailored options. The company values driven, trainable, and dependable team members, offering performance-based advancement and a remote work culture.
Manage inbound customer calls and book service appointments.
Coordinate technician dispatch based on availability and location.
Maintain accurate records and escalate complex issues as needed.
Jobgether is an AI-powered job matching platform connecting candidates with hiring companies. It fosters a collaborative remote work culture with support and training for virtual assistants.
Conduct virtual consultations and needs conversations with clients for financial protection. - Perform follow-ups, note-taking, scheduling, and pipeline management to maintain a clean workflow. - Utilize web-conference presentations from home with no cold calling and qualified-interest leads.
AO Central is a client-facing financial-services organization dedicated to protecting families. They are a modern, virtual-first team offering full training and mentorship, with a culture that values passion, competitiveness, and adaptability.
Speak with people who have requested information about financial protection options.
Map client needs to available protection products and run a simple enrollment flow.
Build and service a client list while working with pre-qualified warm leads.
Global Elite Empire Consultants is a financial-services firm offering protection and benefits solutions. The company operates remotely with a performance-driven culture and provides training and mentorship to its team.
Answer inbound calls from members, physicians' offices, and healthcare partners regarding prescription medication benefits and coverage.
Verify member eligibility, determine medication coverage, and assist callers with understanding prior authorization requirements.
Accurately document interactions, update records, and deliver professional customer service while meeting quality and performance expectations.
Sagility combines healthcare domain expertise with technology and transformation-driven BPM services to optimize member and patient experiences. With over 25,000 employees across 5 countries, the company offers a collaborative culture focused on making healthcare simpler and more personal.
Provide essential administrative support to a US-based legal practice, organizing files and preparing documentation.
Conduct 16–30 client calls daily to follow up on documentation, confirm appointments, and clarify requirements.
Track outstanding items, maintain case notes, and prepare end-of-day reports to ensure deadlines are met.
Jobgether is an AI-powered job platform that matches candidates with hiring companies. The hiring partner is a US-based legal practice offering a fully remote, professional, and client-focused work environment.
Call people who have already contacted partnership law firms after an accident
Build trust, answer questions patiently, and guide clients through signing the retainer agreement by phone and e-signature
Speak with clients in both English and Spanish
United Signers helps people injured in accidents in the United States sign with personal injury law firms. They are a remote-first company hiring bilingual intake specialists to support their growing operations.
Respond to inbound inquiries from homeowners via text and occasional phone calls.
Qualify prospects by asking questions and schedule qualified leads for onsite appointments.
Maintain accurate CRM records and follow scripts while keeping conversations customer-friendly.
The company connects homeowners with professional home services and manages sales through a customer-focused remote team. It values responsiveness, clear communication, and employee development, offering training and growth opportunities.
Serve as the primary point of contact for customer inquiries, resolving issues with professionalism and efficiency.
Manage and process customer orders, returns, and exchanges while ensuring data accuracy in the system.
Collaborate with internal teams to escalate and resolve complex customer cases, maintaining high satisfaction standards.
Google is a multinational technology company that specializes in Internet-related services and products. It employs over 100,000 people and fosters a culture of innovation and collaboration.
Contact healthcare providers to obtain and verify required medical record documentation.
Respond to telephone and written inquiries promptly and professionally, resolving issues efficiently.
Serve as a liaison between providers and internal departments while processing and validating received records.
Empower AI provides AI-powered solutions for federal government agencies, focusing on health, defense, and civilian missions. Headquartered in Reston, Va., the company has three decades of experience and is recognized as a 2024 Military Friendly Employer, supporting a diverse and veteran-friendly workforce.