Answer, screen, and route incoming calls to the appropriate team member.
Log phone calls, upload documents, and provide clerical support to office staff.
Obtain insurance coverage information, follow up on medical treatment, and communicate with clients and insurance companies.
The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as a Best Place to Work, it fosters a collaborative, innovative, and high-accountability culture.
Call people who have already contacted partnership law firms after an accident
Build trust, answer questions patiently, and guide clients through signing the retainer agreement by phone and e-signature
Speak with clients in both English and Spanish
United Signers helps people injured in accidents in the United States sign with personal injury law firms. They are a remote-first company hiring bilingual intake specialists to support their growing operations.
Act as the first point of contact for a premier South Florida family law firm, converting leads into clients through empathetic, sales-driven communication.
Conduct legal intakes, greet guests, and support client relations with a customer-service focus.
Manage legal documents, complex calendaring, docketing, and administrative tasks to keep the firm running smoothly.
LauLau Offshore and Nearshore Staffing connects businesses with skilled remote professionals across the globe. They focus on providing staffing solutions for U.S.-based clients, supporting a growing team of remote workers.
Manage inbound leads and answer calls to provide a welcoming first experience for prospective clients.
Schedule paid consultations, coordinate calendars, and maintain accurate CRM records.
Collaborate with the legal team and provide consistent follow-up to support lead conversion.
Job Duck connects ambitious individuals with remote job opportunities at US-based companies. It is a lifestyle company with a Great Place to Work Certification since 2022, fostering a culturally diverse and supportive culture.
Open insurance claims and manage communication with carriers
Request, track, and follow up on medical records and police reports
Monitor lien and subrogation issues, ensuring timely resolution
Finch builds infrastructure to make justice more accessible by automating admin work in consumer law, starting with personal injury. In just over a year, the company has grown 10x, raised a $20M Series A, and is backed by Sequoia and Redpoint, with a culture focused on expert operators and purpose-built AI.
Professionally and warmly assist clients through inbound and outbound calls and approved communication channels.
Provide accurate case-status information, process explanations, and answers to FAQs using approved guidelines.
Work toward First Contact Resolution by addressing concerns, documenting interactions, and escalating when needed.
The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as a Best Place to Work, the firm fosters a collaborative, innovative, and high-accountability culture.
Conduct client consultations and explain procedural requirements for U-Certs and other visa filings.
Prepare and file petitions and supporting documents, ensuring compliance with immigration laws.
Manage case files, track deadlines, and communicate with clients and agencies throughout the immigration process.
The United Firm | La Liga Defensora, APC is an immigration law firm providing legal representation and case management services across a variety of immigrant and non-immigrant visa matters. The firm maintains a supportive, inclusive work environment that prioritizes career development and professional growth.
Handle inbound and outbound calls to book and confirm appointments for members.
Follow up on missed visits and update scheduling systems quickly and accurately.
Escalate urgent member needs as they arise while working fully remotely.
Urrly is a company that helps members access care by managing appointment scheduling and follow-ups. They emphasize fairness and use AI to review applications, with a culture focused on clear tasks, stable work, and follow-through.
Open insurance claims and serve as the primary liaison with adjusters and carriers.
Request, track, and organize medical records, bills, and police reports.
Communicate with clients daily to guide them through the pre-litigation process.
EvenUp uses AI and technology to help personal injury lawyers secure faster settlements and better outcomes for victims. It is a fast-growing vertical SaaS company backed by top VCs, with a collaborative and driven culture.
Serve as the primary point of contact for callers with a warm, professional presence.
Manage scheduling, gather client information, and route calls to the right teams.
Work fully remotely using RingCentral, Google Workspace, and client management platforms.
The company provides professional client support and administrative services through a fully remote team. It fosters a collaborative, distributed culture focused on warm communication and long-term career growth.
Answer high volume of inbound calls, transfer/direct calls, and provide exceptional customer service via telephone.
Manage front office patient coordination including appointment scheduling and transport coordination.
Accurately input data into Carenet and EMR databases and verify patient insurance information.
Carenet Health provides healthcare consumer journey solutions, interacting with 1 in 3 Americans daily to improve outcomes. With over 30 years of experience, the company fosters a collaborative culture that empowers growth through trust, opportunity, and accountability.
Track medical records and billing requests throughout the personal injury case lifecycle, ensuring outstanding items are followed up promptly.
Request and upload medical documentation, verify billing accuracy, and coordinate with providers, insurers, clients, and attorneys.
Maintain organized case files in Filevine and provide consistent status updates to support case preparation.
The company is a remote legal support team dedicated to helping personal injury cases progress efficiently through accurate medical records and billing management. The culture emphasizes a fully remote work environment with collaborative team support and opportunities for professional development and long-term career growth.
Act as the first point of contact for inbound calls, meeting service level targets and escalating clinical red flags per protocol.
Own direct referrals end to end, completing intake and documentation before handing off to the outreach team.
Work Monday-Friday 8:30-5pm EST with occasional evenings/weekends; bilingual English/Spanish required.
Vynca provides comprehensive care for individuals with complex needs, with a mission to deliver more quality days at home. It is a close-knit, mission-driven team guided by values of Excellence, Compassion, Curiosity, and Integrity.
Serve as the first point of contact for prospective clients, delivering empathetic intake support and accurate messages.
Manage phone coverage, scheduling, and client follow-up using Clio, Clio Grow, and VoIP systems.
Grow from administrative support into broader operational responsibilities like lead qualification and client care.
Commonwealth Life & Legacy Counsel is a Virginia estate planning law firm offering elder law, fiduciary litigation, and special needs planning. It is family-oriented and committed to authenticity, reliability, and competence.
Handle outbound and inbound member inquiries with professionalism, empathy, and efficiency.
Use motivational interviewing to explain program benefits and support enrollment.
Accurately document interactions and resolve concerns while maintaining HIPAA compliance.
Vida Health is a healthcare organization offering virtual health coaching and personalized programs to help members achieve their health goals. The company fosters a remote-first, member-focused culture and is committed to service excellence.
Guide English- and Spanish-speaking families through intake paperwork, scheduling, and program updates.
Support virtual Zoom sessions, monitor chat, and troubleshoot access, audio, and video issues.
Maintain accurate attendance, census, intake documents, and escalate safety concerns to clinical staff.
Adolescent Wellness Academy provides mental health services for adolescents through Partial Hospitalization and Intensive Outpatient programs in a virtual format. They support teens and families with organized, accessible care, working closely with admissions and clinical teams.
Facilitates intake, admission, and outreach for incoming patients, including insurance eligibility checks and assigning clients to clinical outreach specialists.
Maintains enrollment documentation, databases, logs, and census sheets while recording interactions in the operating system.
Works cross-functionally with sales, outreach, care delivery, and RCM teams, and answers incoming calls and emails.
Vynca provides comprehensive care for more quality days at home, transforming care for individuals with complex needs. They are a close-knit community guided by core values of Excellence, Compassion, Curiosity, and Integrity.
Run video meetings with warm leads to build a client book.
Follow a proven script and adapt it to your personal style.
Maintain same-day follow-through and grow income through skill and production.
Global Elite Empire Consultants provides remote client intake services, offering a structured process and coaching for home-based professionals. The company promotes a culture of flexibility and performance-based advancement, emphasizing work ethic and skill development.
Enter and update client and case information in the firm's systems.
Input and review records related to diminished value and personal injury cases.
Maintain confidentiality and follow established procedures to meet accuracy and productivity goals.
Horizon Premier Staffing is a U.S. staffing agency that connects remote talent with legal and professional clients. They value reliability, attention to detail, and the ability to work independently in a fully remote environment.
Conduct high-volume inbound and outbound patient outreach to educate, engage, and enroll eligible patients.
Explain the value of care management programs and build rapport to address questions and enrollment objections.
Document patient interactions accurately and collaborate with care teams to ensure continuity of care.
Jaan Health is an AI-based care management company that helps healthcare providers deliver proactive care through its Phamily platform. It is a fast-growing, early-stage company with a smart, humble, and collaborative team focused on improving healthcare.