Similar Jobs
See allBilingual Patient Support Specialist (Part-Time)
Jaan Health
US
Bilingual (English/Spanish)
Care Management
Communication
Customer Care Representative
Judi Health
US
Customer Service
Healthcare
Communication
Call Center Representative
Urrly
US
Spanish
English
Customer Service
Spanish Bilingual Healthcare Call Center Representative
VXI
Global
Spanish
Customer Service
Healthcare
Care Coordinator, MA (Bilingual)
Evergreen Nephrology
US
Patient Outreach
Bilingual Spanish/English
EHR Systems
About the Role:
- Front line for inbound calls and direct referrals, supporting patients with complex needs.
- Warm, calm, and culturally competent while handling sensitive conversations.
What You'll Do:
- Own intake and documentation, route callers correctly, and escalate clinical red flags.
- Meet service level targets and maintain strict HIPAA compliance.
Requirements:
- 2+ years in healthcare call center or patient access roles.
- Bilingual English/Spanish and experience with Salesforce, EHR, and Google Workspace.
Vynca
Vynca provides comprehensive care for individuals with complex needs, with a mission to deliver more quality days at home. It is a close-knit, mission-driven team guided by values of Excellence, Compassion, Curiosity, and Integrity.