Handle inbound and outbound calls to book and confirm appointments for members.
Follow up on missed visits and update scheduling systems quickly and accurately.
Escalate urgent member needs as they arise while working fully remotely.
Urrly is a company that helps members access care by managing appointment scheduling and follow-ups. They emphasize fairness and use AI to review applications, with a culture focused on clear tasks, stable work, and follow-through.
Manage an average caseload of 80 to 120 personal injury cases from intake through resolution.
Coordinate with clients, medical providers, insurance carriers, and attorneys to ensure timely case progression.
Maintain accurate case documentation and ensure compliance with firm procedures.
The Ward Law Group is a personal injury law firm dedicated to helping injured clients. Recognized as a Best Place to Work, they foster a collaborative, innovative, and high-accountability culture.
Conduct proactive outbound outreach to members via phone, text, and email.
Maintain accurate CRM records of member interactions and qualification statuses.
Follow structured scripts and processes while building rapport and encouraging member participation.
This company supports a large member community through personalized outreach and award qualification activities. It offers a fully remote, independent contractor opportunity with a supportive professional community.
Serve as the primary point of contact for callers with a warm, professional presence.
Manage scheduling, gather client information, and route calls to the right teams.
Work fully remotely using RingCentral, Google Workspace, and client management platforms.
The company provides professional client support and administrative services through a fully remote team. It fosters a collaborative, distributed culture focused on warm communication and long-term career growth.
Serve as the first point of contact for members, handling inbound and outbound calls, texts, and emails.
Create, update, and manage customer cases accurately while following compliance and process requirements.
Provide empathetic, professional support in both English and Spanish to ensure positive customer experiences.
Five Star Solutions provides customer service and support solutions, serving as the first point of contact for members and clients. The company values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available.
Conduct proactive one-on-one outreach to community members via phone, text, and email to guide them through an award-qualification process.
Maintain accurate CRM records in Close.io, including call logs, status updates, and follow-up activities.
Complete required documentation, reference forms, and supporting administrative tasks to ensure member recognition.
20four7VA provides offshore independent contractors to deliver remote services to clients worldwide, focusing on developed markets. The company offers various open roles, free training, and a vibrant support community for its contractors.
Act as the first point of contact for a premier South Florida family law firm, converting leads into clients through empathetic, sales-driven communication.
Conduct legal intakes, greet guests, and support client relations with a customer-service focus.
Manage legal documents, complex calendaring, docketing, and administrative tasks to keep the firm running smoothly.
LauLau Offshore and Nearshore Staffing connects businesses with skilled remote professionals across the globe. They focus on providing staffing solutions for U.S.-based clients, supporting a growing team of remote workers.
Manage outbound client calling and appointment scheduling for a financial-services agency serving existing policyholders.
Use approved scripts to follow up on annual reviews, lapsed policies, and banking changes, and book appointments.
Maintain client lists, document call outcomes, and provide regular updates while working 20 hours per week remotely.
20four7VA connects offshore independent contractors with clients worldwide, primarily in developed markets. They offer free training, constant support, and a vibrant community for their contractors.
Handle outbound and inbound member inquiries with professionalism, empathy, and efficiency.
Use motivational interviewing to explain program benefits and support enrollment.
Accurately document interactions and resolve concerns while maintaining HIPAA compliance.
Vida Health is a healthcare organization offering virtual health coaching and personalized programs to help members achieve their health goals. The company fosters a remote-first, member-focused culture and is committed to service excellence.
Answer incoming customer calls promptly and professionally to assist with appliance repair service requests.
Manage and update customer information and service requests in CRM systems.
Complete daily administrative tasks and ensure excellent customer service.
My Hero VA is a virtual assistant and customer service staffing company that connects U.S. businesses with remote support staff. They focus on reliability and professionalism, hiring remote workers to handle customer service for their clients.
Assist U.S. attorneys with Workers' Compensation cases from intake through resolution.
Draft legal documents, request medical records, and communicate with clients and insurance adjusters.
Maintain case files, track deadlines, and schedule depositions, hearings, and evaluations.
Horizon Premier Staffing connects skilled professionals with U.S. law firms. They offer long-term remote opportunities and professional growth within U.S. legal teams.
Field customer inquiries and resolve questions, issues, and concerns via phone, email, chat, or social media.
De-escalate issues calmly, escalate when necessary, and track call information for auditing and reporting.
Meet sales objectives and provide feedback on call issues to improve service delivery.
TP is a leading global provider of digital business services, partnering with major brands to optimize operations through technology. With a global workforce of 500,000 across 300 languages, TP fosters an inclusive culture focused on career growth and community impact.
Conduct client consultations and explain procedural requirements for U-Certs and other visa filings.
Prepare and file petitions and supporting documents, ensuring compliance with immigration laws.
Manage case files, track deadlines, and communicate with clients and agencies throughout the immigration process.
The United Firm | La Liga Defensora, APC is an immigration law firm providing legal representation and case management services across a variety of immigrant and non-immigrant visa matters. The firm maintains a supportive, inclusive work environment that prioritizes career development and professional growth.
Serve as the primary point of contact for members seeking legal help across phone, chat, and digital channels.
Conduct detailed intake interviews, verify information, and accurately document cases in CRM systems.
Coordinate attorney consultations and keep members updated as cases move toward resolution.
This partner company provides legal assistance services to members, coordinating intake, referrals, and case management. They foster a structured, fast-paced culture focused on professionalism, confidentiality, and service excellence.
Triage incoming phone calls from members and pharmacies with professional etiquette.
Identify, document, and escalate member and pharmacy concerns to appropriate teams.
Ensure first-call resolution and exceptional customer care with genuine compassion.
Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. We are an intelligence platform powering benefits plans for millions of Americans, delivering the healthcare we all deserve.
Make outbound calls to homeowner lists and answer inbound calls to explain the EmPower+ program and enroll eligible applicants.
Conduct eligibility screening, guide homeowners through application and documentation, and follow up persistently until approval.
Maintain accurate records in Zoho CRM and adhere strictly to compliance procedures, scripts, and calling hours.
20four7VA connects offshore independent contractors with clients worldwide, primarily in developed markets. They offer various roles, free training, and a supportive community.
Handle incoming calls and provide timely responses to member and provider inquiries.
Document customer interactions in a CRM system and maintain accurate account history.
Collaborate with team members and make outbound calls to follow up on voicemail and support operational needs.
Qualfon is a global provider of omnichannel customer experience and business support solutions, supporting clients with call center, lead generation, and ecommerce services. The company aims to create job opportunities and foster a supportive, purpose-driven team culture.
Assess client needs and teach options as a virtual consultant.
Handle admin tasks including notes, appointments, and CRM hygiene.
Work from home with no cold calling and a qualified-interest pipeline.
Global Elite Empire Consultants provides remote consulting services, hiring virtual consultants to assess client needs and teach options. The company values driven, trainable, and dependable individuals, offering full training and performance-based advancement in a remote work culture.
You'll handle customer inquiries via phone, email, chat, text, and self-service channels.
You'll deliver accurate Tier 1 support, referrals, and escalation while documenting case details.
You'll meet quality and performance standards and complete cross-training across programs.
The hiring company is a partner organization that manages customer service operations for public-facing programs. Their culture emphasizes remote work, empathy, and professional development in a 24/7/365 environment.
Serve as the first point of contact for clients seeking legal assistance, handling calls and emails.
Manage intake processes, including data collection, record keeping, and appointment scheduling.
Coordinate with legal teams to route inquiries and ensure timely follow-up.
The company provides legal support services for clients in the United States. It operates as a fully remote team focused on compassionate client care and professional growth.