Guide families through intake logistics, paperwork, scheduling, and program updates.
Maintain intake documents, attendance, census records, and other program records.
Support virtual sessions by monitoring chat, helping teens navigate transitions, and troubleshooting Zoom.
Adolescent Wellness Academy provides PHP and IOP mental health services for adolescents in South Florida. They are a growing organization with a focus on creating a welcoming, organized experience for teens and families.
Conduct up to 7 virtual Welcome Visits per day, assessing needs and educating members on services.
Coordinate with Maternity Navigators and clinical specialists for smooth care transitions.
Maintain rigorous data accuracy across platforms like Athena, logging interactions and tracking onboarding progress.
Nadia Care is a healthcare company that reimagines maternity care for underserved communities, providing support and resources for expectant mothers. They are a growing startup focused on collaboration, empathy, and resilience, offering a comprehensive benefits package to their remote team.
Conduct Connection Calls with teens and caregivers to assess treatment needs and fit.
Complete CALOCUS screenings, crisis assessments, and suicide risk assessments.
Document findings and coordinate next steps with Admissions and clinical teams.
Adolescent Wellness Academy is a mental health treatment provider offering intensive outpatient and partial hospitalization programs for adolescents. The organization focuses on compassionate, clinically sound care, helping teens and families navigate mental health challenges.
Act as the first point of contact for inbound calls, meeting service level targets and escalating clinical red flags per protocol.
Own direct referrals end to end, completing intake and documentation before handing off to the outreach team.
Work Monday-Friday 8:30-5pm EST with occasional evenings/weekends; bilingual English/Spanish required.
Vynca provides comprehensive care for individuals with complex needs, with a mission to deliver more quality days at home. It is a close-knit, mission-driven team guided by values of Excellence, Compassion, Curiosity, and Integrity.
Conduct high-volume inbound and outbound patient outreach to educate, engage, and enroll eligible patients.
Explain the value of care management programs and build rapport to address questions and enrollment objections.
Document patient interactions accurately and collaborate with care teams to ensure continuity of care.
Jaan Health is an AI-based care management company that helps healthcare providers deliver proactive care through its Phamily platform. It is a fast-growing, early-stage company with a smart, humble, and collaborative team focused on improving healthcare.
Conduct proactive one-on-one outreach to community members via phone, text, and email to guide them through an award-qualification process.
Maintain accurate CRM records in Close.io, including call logs, status updates, and follow-up activities.
Complete required documentation, reference forms, and supporting administrative tasks to ensure member recognition.
20four7VA provides offshore independent contractors to deliver remote services to clients worldwide, focusing on developed markets. The company offers various open roles, free training, and a vibrant support community for its contractors.
Conduct proactive outbound outreach to members via phone, text, and email.
Maintain accurate CRM records of member interactions and qualification statuses.
Follow structured scripts and processes while building rapport and encouraging member participation.
This company supports a large member community through personalized outreach and award qualification activities. It offers a fully remote, independent contractor opportunity with a supportive professional community.
Provide empathetic inbound and outbound support for at-home testing workflows, including account setup, sample collection, and results access.
Troubleshoot platform navigation, MFA, and portal access while documenting interactions in Salesforce.
Collaborate with clinical teams and help improve standard operating procedures to enhance member experience.
Fuze Health is a digital health company that connects patients with care providers and treatments via at-home testing and pharmacy. It unites LetsGetChecked, Truepill, and Alto Pharmacy in a growing healthcare platform.