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About the Role:
- Serve as the first point of contact for prospective clients and guide them through the initial intake process.
- Support a professional, responsive, and welcoming experience from lead capture to consultation scheduling.
Key Responsibilities:
- Manage inbound leads, answer calls, and make outbound follow-ups to prospective clients.
- Schedule paid consultations, coordinate calendars, and maintain accurate CRM records.
- Collaborate with the legal team and send timely reminders to keep clients engaged.
What We're Looking For:
- At least one year of client-facing experience in customer service, sales, or intake.
- Advanced English skills and professional telephone etiquette.
- Strong organizational skills with the ability to manage multiple priorities.
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