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Responsibilities:
- Answer inbound calls and provide a professional first point of contact.
- Screen and qualify calls using structured client evaluation tools.
- Schedule legal strategy sessions and maintain accurate documentation.
Qualifications:
- Demonstrated success in client-facing customer service or sales.
- Excellent verbal and written English communication skills.
- Proficient in Microsoft Office, especially Excel.
Benefits:
- Health insurance (HMO) and performance incentives.
- Paid training and upskilling opportunities.
- 100% remote work with a supportive team.
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