Conduct initial contact with potential clients with empathy and understanding, determining if the firm can help and aiming for a 95% or better retention rate. Responsibilities include attending huddles, converting cases, sending decline letters, establishing rapport, and managing case information.
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USD/year
A self-driven individual with meticulous attention to detail combined with a high degree of integrity is needed to join the team as a Background Check Specialist. Day-to-day activities will encompass managing the background adjudication process, handling sensitive information with discretion, addressing identity verification impacting pros, and playing a pivotal role in executing data privacy initiatives such as data retrieval requests.