Answer inbound patient calls and manage appointment scheduling, rescheduling, and cancellations.
Register patients, update demographics, and maintain accurate records in EMR/EHR systems.
Verify insurance eligibility, handle patient communications, and follow HIPAA guidelines.
SnappyCX provides remote staffing solutions, connecting U.S. healthcare clients with experienced professionals in the Philippines. They focus on building a supportive remote work culture for their team.
Manage incoming phone calls, emails, and calendars to support daily operations for a U.S.-based client.
Schedule appointments, coordinate meetings, and maintain accurate job files and records.
Provide professional administrative support, including document management and customer service.
SnappyCX is a remote staffing and outsourcing company that provides virtual assistants and coordinators to U.S.-based businesses. It fosters a fully remote work culture focused on reliable administrative support and professional client communication.
Handle new-patient enquiries, appointment scheduling, confirmations, and waitlist management in Halaxy.
Coordinate referrals, medical-document follow-ups, day-surgery bookings, and outstanding accounts.
Communicate with patients, caregivers, and support workers; provide end-of-day handover and maintain confidentiality.
20four7VA is a virtual assistant agency connecting offshore independent contractors with clients worldwide, primarily in developed markets. It provides free training, constant support, and a vibrant community for its contractors.
Serve as first point of contact for patient and customer inquiries, resolve issues.
Schedule appointments, verify insurance, and maintain records.
Coordinate with clinical teams, route urgent calls, and support navigation.
A patient-focused healthcare organization dedicated to simplifying access to care. The team provides comprehensive training and development in a supportive, fast-paced culture.
Deliver Level 1 support via phone, email, and ticketing for clinical systems.
Troubleshoot and resolve issues, escalating complex cases when needed.
Manage user accounts and support vaccine-related operations.
Alphanumeric provides customer service and technical helpdesk support for healthcare and life sciences clients, including a global pharmaceutical company. They value empathy and strategic thinking, offering full training and e-learning courses to support employee growth.
Manage day-to-day front desk tasks for multiple clinics, including inboxes, calendars, bookings, billing, and charting in Jane.
Provide warm, professional support to patients by phone, email, and secure messaging while safeguarding their information.
Contribute your clinic experience to shape Jane's Services and help test AI tools that save time without compromising quality.
Jane is a founder-led SaaS company that creates practice management software for health and wellness clinics. With more than 800 remote employees across Canada, the US, and the UK, it combines high-growth ambition with a mission to help the helpers.
Manage complex scheduling and clinician matching across a multi-region network.
Optimize diaries and maintain real-time synchronization across shared team calendars.
Review client files, verify funding, and support administrative operations.
They provide mobile and telehealth speech pathology services across Victoria and nationally. Founded in 2017, they have grown to 40+ clinicians and are known for innovation, quality care, and an exceptional team culture.
Serve as the first point of contact, greeting patients and handling inbound calls.
Verify insurance, update demographics, and register patients in EMR (EPIC).
Document patient concerns, triage messages, and escalate emergent issues promptly.
U.S. Urology Partners provides urology and specialty services, including surgery and cancer treatment. It has over 50 offices across the East Coast and Midwest, with values of compassion, collaboration, respect, and accountability.
Handle high-volume inbound and outbound calls to support patients with financial responsibilities, insurance coverage, and payment options.
Verify insurance eligibility, register patients, and coordinate pre-authorizations while maintaining accurate records.
Collaborate with clinical and administrative teams to ensure a seamless patient experience and meet productivity standards.
Our partner is a healthcare organization focused on improving patient access to financial and administrative support. They foster a compassionate, patient-centered culture and operate a fast-paced call center environment with a collaborative team.
Serve as the first point of contact for patients in person and by phone, delivering excellent customer service.
Process new orders, verify insurance, obtain authorizations, and gather documentation for accurate billing.
Perform data entry, collect payments, and make outbound satisfaction calls to patients and referrals.
Accendra Health makes essential healthcare products and services accessible outside traditional settings. With over 6,000 teammates in 250+ locations under Apria and Byram Healthcare, it offers meaningful work focused on personalized, long-term care.
Handle inbound and outbound calls to book and confirm appointments for members.
Follow up on missed visits and update scheduling systems quickly and accurately.
Escalate urgent member needs as they arise while working fully remotely.
Urrly is a company that helps members access care by managing appointment scheduling and follow-ups. They emphasize fairness and use AI to review applications, with a culture focused on clear tasks, stable work, and follow-through.
Provides exceptional customer service and engagement via telephone.
Identifies customer needs and assists them with healthcare related issues through outreach programs.
Researches, identifies, and solves problems while verifying eligibility and placing call backs as required.
Carenet Health is a healthcare services company that provides customer engagement and support solutions for health plans and members. The company fosters a collaborative, innovative culture focused on empowering team growth through trust, opportunity, and accountability.
Make 8-15 outbound calls per hour to eligible patients using warm leads and cold outreach.
Educate patients on the benefits of RPM and CCM programs and enroll interested patients with verbal consent.
Maintain accurate records, meet productivity goals, and support text/email campaigns as needed.
1bios is a leading provider of Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and other virtual care solutions. The company partners with physician practices and health systems to deliver impactful remote care to patients and is building a growing, empathetic team.
Manage a large portfolio of single-location dental practices, focusing on retention, engagement, and expansion.
Use dashboards and CRM workflows to identify at-risk accounts and execute proactive outreach.
Build strong relationships with practice managers as a trusted point of contact for training and support.
This company provides technology solutions focused on modernizing the dental industry, supporting single-location dental practices with software and scanner products. It fosters a collaborative, cross-functional culture with a focus on customer success and process improvement, operating remotely with U.S.-based employees.
Handle client communication and service support by monitoring emails, calls, and service requests.
Process insurance policies, certificates, endorsements, and renewals in EZLynx with accurate documentation.
Track pending requests, escalate issues, and provide daily reports to keep workflows moving smoothly.
Wing Assistant provides virtual assistant and remote staffing solutions to help companies build world-class teams and automate operations. They foster an inclusive, supportive culture with upskilling opportunities and room for career growth.
Provide administrative support to Customer Success and Sales Operations teams in a healthcare technology company.
Manage scheduling, reports, CRM records, and internal follow-ups.
Work remotely with a set schedule of 40 hours per week, Monday-Friday.
20four7VA is a virtual assistant staffing company that connects independent contractors with clients across developed markets. They provide ongoing support, training, and a vibrant community for their contractors.
Manage up to four email inboxes and turn requests into Asana tasks with follow-ups.
Own vendor and invoice follow-through, quality-check orders, and handle basic customer support by phone and email.
Support social media across three brands, research offerings, and help with content and shoots.
Assist World provides remote virtual assistant services, matching assistants with clients like a US-based telehealth entrepreneur. It emphasizes a remote-first culture with bonuses and community incentives, no tracker, and straightforward communication.
Serve as the eClinicalWorks expert, migrating scheduling workflows and managing patient records with HIPAA compliance.
Deliver concierge patient coordination via phone, text, and email, guiding new patients through onboarding.
Handle practice operations including cash-pay billing, appointment logs, and administrative support.
Assist World is a remote-first staffing firm that matches virtual assistants with clients across various industries. The company offers a supportive, tracker-free work environment with incentives like birthday and testimonial bonuses.
Book strategy sessions with dental practice owners and managers across Australia through confident communication.
Maintain meticulous CRM records and produce daily reports on calls, conversations, and appointments.
Manage objections and collaborate with the team to optimize scripts and improve booking rates.
Mediboost is a patient growth marketing agency based in Australia that helps dental and medical practices scale through effective digital marketing. They foster an open feedback culture and a dynamic, growth-focused team.
Communicate with patients regarding appointments, treatment plans, and follow-ups.
Coordinate patient care between providers, specialists, and insurance companies.
Maintain accurate and confidential patient records in EHR/EMR systems.
SnappyCX provides remote clinical care coordination and administrative support to U.S.-based healthcare practices. The company values independence and professionalism, with a small, distributed team focused on HIPAA compliance and patient-centered care.