Answer inbound patient calls and manage appointment scheduling, rescheduling, and cancellations.
Register patients, update demographics, and maintain accurate records in EMR/EHR systems.
Verify insurance eligibility, handle patient communications, and follow HIPAA guidelines.
SnappyCX provides remote staffing solutions, connecting U.S. healthcare clients with experienced professionals in the Philippines. They focus on building a supportive remote work culture for their team.
Manage EHR transition and data migration from Practice Fusion to SimplePractice.
Handle calendar, prior authorizations, prescription refills, and inbox triage.
Serve as a compassionate front-line communicator for patients and families.
Assist World is a remote-first company that connects skilled virtual assistants with medical practices. They prioritize flexibility and trust, offering a supportive culture with bonuses and no tracking software.
Communicate with patients regarding appointments, treatment plans, and follow-ups.
Coordinate patient care between providers, specialists, and insurance companies.
Maintain accurate and confidential patient records in EHR/EMR systems.
SnappyCX provides remote clinical care coordination and administrative support to U.S.-based healthcare practices. The company values independence and professionalism, with a small, distributed team focused on HIPAA compliance and patient-centered care.
Address patient and DPOA inquiries via phone and patient portal, and assist with scheduling follow-up appointments.
Manage electronic health records, maintain patient rosters, and facilitate provider orders and prior authorizations.
Collaborate with the Curana interdisciplinary care team and handle incoming calls professionally.
Curana Health is a national leader in value-based care for senior living, offering on-site primary care and Medicare Advantage plans. Founded in 2021, it has grown to serve 200,000+ seniors in 1,500+ communities, with a team of 1,000+ clinicians and staff, ranking #147 on the Inc. 5000.
Handle new-patient enquiries, appointment scheduling, confirmations, and waitlist management in Halaxy.
Coordinate referrals, medical-document follow-ups, day-surgery bookings, and outstanding accounts.
Communicate with patients, caregivers, and support workers; provide end-of-day handover and maintain confidentiality.
20four7VA is a virtual assistant agency connecting offshore independent contractors with clients worldwide, primarily in developed markets. It provides free training, constant support, and a vibrant community for its contractors.
Provide real-time EHR charting support to physicians during outpatient visits.
Accurately document patient encounters and interpret clinical terminology.
Maintain HIPAA-compliant workflows and complete medical records efficiently.
This company provides virtual medical scribe services, supporting physicians with real-time EHR documentation during patient encounters. It offers a fully remote work environment with a collaborative culture focused on healthcare technology and professional development.
Guide patients through onboarding for at-home sleep testing and oral appliance treatment with a caseload of 100+.
Serve as primary contact, managing proactive outreach, inbound support, and documentation via phone, SMS, and email.
Collaborate with teams to resolve issues, handle sensitive concerns, and protect patient privacy.
The hiring partner provides at-home sleep testing and oral appliance treatment, focusing on patient-centered care. It is a structured, high-volume environment that values empathy, accuracy, and privacy, with a supportive contractor community.
Coordinate visit scheduling for clinical research studies, ensuring appointments occur within required windows.
Monitor daily visit logistics, rescheduling details, and compliance with SOPs to support seamless home-visit experiences.
Collaborate with patients, Heroes, and internal teams to resolve scheduling challenges and meet KPIs.
Hawthorne Health makes clinical trials accessible and convenient for everyone by combining technology and design with a distributed workforce of health professionals. It is a technology-savvy, human-centered company that values connection and operates through a network of credentialed clinicians known as Heroes.
Serve as the first point of contact, greeting patients and handling inbound calls.
Verify insurance, update demographics, and register patients in EMR (EPIC).
Document patient concerns, triage messages, and escalate emergent issues promptly.
U.S. Urology Partners provides urology and specialty services, including surgery and cancer treatment. It has over 50 offices across the East Coast and Midwest, with values of compassion, collaboration, respect, and accountability.
Provide warm client interactions, manage phone triage, and schedule/reschedule appointments.
Collect insurance information, verify benefits, and manage copays and payment balances.
Answer client questions and stay organized in a fast-paced, collaborative environment.
Diana Health is a network of modern women's health practices partnering with hospitals to reimagine maternity and women's healthcare. Our interdisciplinary team shares a commitment to transform women's health and fosters a collaborative, growth-oriented culture.
Process Release of Information (ROI) requests by reviewing requestor information and accessing patient data from EHR systems.
Respond to phone, email, and secure message inquiries and transmit medical records securely via eFax or electronic delivery.
Log, upload, and index medical records in Exchange Manager while following HIPAA and MRO policies.
MRO provides release of information (ROI) services for healthcare clients, processing requests for patient medical records. The company employs people across the U.S. and prides itself on an outstanding work environment and culture.
Schedule and coordinate diagnostic imaging services across multiple modalities for patients in a remote contact center environment.
Manage high-volume inbound and outbound interactions with empathy, accuracy, and strict HIPAA compliance.
Navigate multiple systems simultaneously while maintaining productivity and quality standards.
Carenet Health is a healthcare services company that provides patient engagement and clinical support solutions. We foster collaboration, creativity, and innovation, and are committed to empowering growth through trust, opportunity, and accountability.
Coordinate patient appointments, outpatient visits, and procedures while ensuring accurate registration and efficient access to healthcare services.
Handle high-volume incoming calls, verify insurance details, process physician orders, and guide patients on preparation and location instructions.
Maintain accurate records across multiple computer systems while delivering courteous, professional, and responsive customer service.
A healthcare-focused organization dedicated to coordinating patient access and scheduling services across multiple departments and locations. It fosters a collaborative, supportive remote work culture centered on service, accessibility, and continuous improvement.
Manage patient intake processes by scheduling, rescheduling, and canceling appointments.
Verify and update patient demographics, insurance eligibility, and collect payments.
Process referrals and authorizations while responding to patient inquiries with professional communication.
A comprehensive healthcare network serving the Puget Sound region with a full spectrum of health care services, from routine wellness to complex disease management. It includes 10 hospitals and nearly 300 care sites, fostering a culture of compassionate care and shared purpose.
Monitor provider workloads and patient communication queues across a distributed network of clinicians.
Escalate urgent concerns and follow up to ensure timely patient care and consistent service delivery.
Track operational metrics and recommend workflow improvements to support scalable virtual care.
This growing telehealth organization focuses on weight management and long-term metabolic health. It operates as a remote-first team that values initiative, accountability, and practical problem-solving.
Own key aspects of service delivery, shaping the patient experience from start to finish.
Handle patient inquiries, support providers, and drive improvements from real patient feedback.
Collaborate cross-functionally in a tech-enabled, mission-driven care environment.
Dreem Health is America's leading digital sleep clinic offering home-based testing, telehealth, and personalized treatment plans. Backed by $35M and the Sunrise Group, we're a mission-driven startup with an international team across the US and Europe.
Oversee remote patient access operations, including registration, insurance verification, prior authorizations, and scheduling, while meeting service-level agreements.
Lead and develop Patient Access Supervisors, using analytics and AI tools to improve productivity, quality, and operational visibility.
Collaborate with senior leadership and clients on implementations, escalations, and continuous improvement initiatives.
Our partner is a healthcare technology company focused on improving patient access through AI-powered tools and efficient operations. It is a fast-growing, collaborative environment committed to innovation and patient-centered care.
Answer patient questions about treatment, logistics, and next steps while tracking patients through their care journey.
Troubleshoot shipping, refunds, scheduling, and care coordination issues, and document insurance eligibility.
Maintain accurate EMR documentation, adhere to HIPAA, and balance multiple priorities with high accuracy.
Hey Jane provides virtual reproductive and sexual health care, including medication abortion, through a discreet mobile platform. The in-house clinical care team has helped more than 100,000 patients, and the company is committed to equitable, judgment-free care.
Serve as the first point of contact for patients in person and by phone, delivering excellent customer service.
Process new orders, verify insurance, obtain authorizations, and gather documentation for accurate billing.
Perform data entry, collect payments, and make outbound satisfaction calls to patients and referrals.
Accendra Health makes essential healthcare products and services accessible outside traditional settings. With over 6,000 teammates in 250+ locations under Apria and Byram Healthcare, it offers meaningful work focused on personalized, long-term care.
Answer patient questions about treatment, logistics, and next steps.
Troubleshoot patient concerns related to shipping, refunds, scheduling, and care coordination.
Maintain accurate documentation in the EMR while adhering to HIPAA and privacy standards.
Hey Jane is a virtual reproductive and sexual health care provider offering medication abortion and related services. The company has helped over 100,000 patients through a team of board-certified doctors, advanced practice clinicians, nurses, and patient care advocates, with a focus on compassionate, judgment-free care.