Lead a non-clinical outreach team, overseeing daily operations and EHR/platform administration.
Monitor KPIs, manage escalations, and implement workflow improvements for patient engagement.
Coach, mentor, and develop a remote team while fostering an inclusive, patient-centered culture.
Aledade PBC is a public benefit corporation that empowers independent primary care practices to thrive in value-based care. Founded in 2014, the company has grown into the largest network of independent primary care in the country, fostering a remote-first, collaborative, and inclusive culture.
Address patient and DPOA inquiries via phone and patient portal, and assist with scheduling follow-up appointments.
Manage electronic health records, maintain patient rosters, and facilitate provider orders and prior authorizations.
Collaborate with the Curana interdisciplinary care team and handle incoming calls professionally.
Curana Health is a national leader in value-based care for senior living, offering on-site primary care and Medicare Advantage plans. Founded in 2021, it has grown to serve 200,000+ seniors in 1,500+ communities, with a team of 1,000+ clinicians and staff, ranking #147 on the Inc. 5000.
Lead patient access implementation and optimization across new and existing Intuitive Health sites.
Drive process improvement initiatives for point-of-service collections and registration accuracy.
Partner with frontline staff and site leadership to standardize workflows, monitor performance, and address operational gaps.
Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for ambulatory care. Serving more than 1 million patients annually, the company partners with leading health systems to operate retail facilities that integrate urgent care and emergency services under one roof.
Provide warm client interactions, manage phone triage, and schedule/reschedule appointments.
Collect insurance information, verify benefits, and manage copays and payment balances.
Answer client questions and stay organized in a fast-paced, collaborative environment.
Diana Health is a network of modern women's health practices partnering with hospitals to reimagine maternity and women's healthcare. Our interdisciplinary team shares a commitment to transform women's health and fosters a collaborative, growth-oriented culture.
Manage administrative and scheduling support for the CareMind Inpatient practice, including provider onboarding, training, and credentialing.
Develop staffing models, create 90-day schedules, and coordinate with payroll for accurate provider pay.
Track provider PTO, oversee FPPE/OPPE reviews, and ensure performance against outcome measures.
CareMind Health is a captive clinical services entity of Mindoula Health and a national provider of virtual psychiatry and behavioral health care. We are a patient-centered team focused on supporting mental health and delivering comprehensive solutions for hospitals and partners.
Serve as the first point of contact, greeting patients and handling inbound calls.
Verify insurance, update demographics, and register patients in EMR (EPIC).
Document patient concerns, triage messages, and escalate emergent issues promptly.
U.S. Urology Partners provides urology and specialty services, including surgery and cancer treatment. It has over 50 offices across the East Coast and Midwest, with values of compassion, collaboration, respect, and accountability.
Lead daily care coordination operations, assign workloads, and manage caseloads to ensure timely service delivery.
Coach and develop team members through mentorship, feedback, performance reviews, and training.
Monitor performance metrics, resolve escalated issues, and collaborate with stakeholders to improve access to care.
A healthcare services organization that helps members navigate care, connect with providers, and manage transitions. It fosters a collaborative, accountable, and member-centered culture with a focus on quality and compliance.
Manage patient intake processes by scheduling, rescheduling, and canceling appointments.
Verify and update patient demographics, insurance eligibility, and collect payments.
Process referrals and authorizations while responding to patient inquiries with professional communication.
A comprehensive healthcare network serving the Puget Sound region with a full spectrum of health care services, from routine wellness to complex disease management. It includes 10 hospitals and nearly 300 care sites, fostering a culture of compassionate care and shared purpose.
Supervises representatives, manages performance, and provides feedback through side-by-side and recorded call reviews.
Handles escalated calls, partners with business units, and coordinates team schedules to maximize efficiency.
Monitors volumes for pending queues and ensures timely processing of prior authorization forms.
PharMerica is a long-term care pharmacy services provider that supplies medications, clinical support, and pharmacy management to healthcare organizations across the United States. It operates as part of BrightSpring Health Services, combining personalized care with the resources of a national network.
Oversee daily operational performance across healthcare client accounts, including A/R days, cash performance, and denial trends.
Serve as senior operational liaison between client stakeholders and internal delivery teams to drive corrective actions and reimbursement optimization.
Mentor operational leaders and staff, ensuring consistent execution standards and strong financial outcomes.
This company specializes in healthcare revenue cycle operations, including billing, collections, and accounts receivable management for hospitals. It fosters a collaborative remote work environment focused on supporting healthcare providers and improving financial and operational outcomes.
Answer inbound patient calls and manage appointment scheduling, rescheduling, and cancellations.
Register patients, update demographics, and maintain accurate records in EMR/EHR systems.
Verify insurance eligibility, handle patient communications, and follow HIPAA guidelines.
SnappyCX provides remote staffing solutions, connecting U.S. healthcare clients with experienced professionals in the Philippines. They focus on building a supportive remote work culture for their team.
Leads enterprise authorization operations with direct impact on revenue protection, patient access, and reimbursement performance.
Manages a team responsible for insurance verification, pre-authorization, and timely processing of assigned services.
Collaborates with billing, registration, revenue cycle, clinical, and administrative teams to reduce preventable payment denials.
The partner company is a healthcare organization focused on revenue protection, patient access, and reimbursement performance. They provide a collaborative and mission-driven environment for teams working across complex healthcare operations.
Serve as primary operational contact for providers, troubleshooting EHR and scheduling platform issues.
Coordinate provider onboarding, offboarding, and documentation workflows for efficient clinical operations.
Manage month-end close reporting, track outstanding notes, and escalate clinical or billing issues to appropriate teams.
Marvin Behavioral Health is a healthcare company providing behavioral health services through a remote care model. The company values diversity and inclusion and supports its team with benefits such as unlimited PTO and equity.
Lead and develop a national remote case management team, ensuring service excellence and operational consistency.
Partner with cross-functional leaders to drive strategic initiatives, technology adoption, and process improvements.
Oversee workforce planning, staffing, budget, and quality assurance to optimize operational performance.
JAMS is a leading provider of dispute resolution services, including mediation and arbitration, for clients and panelists nationwide. The company fosters a collaborative, innovative, and dedicated culture.
Accurately transcribe client data from Electronic Medical Records (EMRs) into required electronic formats.
Monitor shared inboxes and internal dashboards, documenting incoming communications and following up with clients or teams.
Export and upload documents within CorroHealth's proprietary system and support cross-functional departmental tasks.
CorroHealth provides healthcare revenue cycle solutions and clinical expertise to help providers meet their financial health goals. They invest in team member development and leverage technology to deliver scalable, accountable services.
Lead daily Customer Care operations and oversee Team Leaders to meet SLAs and ensure positive experiences.
Hire, coach, and manage remote teams; analyze data to improve processes and workforce alignment.
Collaborate with Clinical Operations and Client Account Management on prior auth calls and escalations.
Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. We power benefits plans for millions of Americans using a secure Unified Claims Processing platform and AI-driven care delivery.
Manage and execute work orders efficiently, optimizing processes and ensuring quality and timeliness of deliverables.
Schedule and plan work orders using company toolsets, reviewing information and prioritizing based on resource availability.
Maintain work order status from dispatch to close-out, documenting progress, communicating with technicians and customers, and escalating schedule deviations.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, they foster a People First, team-oriented culture focused on growth and collaboration.
Coordinate and manage scheduling requests using established processes and systems.
Gather and organize client information and review details for accuracy and documentation.
Communicate updates and maintain organized records to support consistent coordination.
Aisles & Abroad is a company that provides client coordination and scheduling services to support smooth service delivery. The company fosters a supportive and collaborative team environment with structured onboarding and guided training.
Owning client onboarding, operational support, and service delivery for assigned clients from go-live through steady state.
Managing delegated services including Eligibility, UM, PHM, Claims, Quality, CX, and Credentialing, ensuring compliance.
Tracking SLA performance, preparing report-outs, and serving as escalation owner for client operational issues.
Guidehealth is a data-powered healthcare company using AI and predictive analytics to make great healthcare affordable and improve patient outcomes. It is a physician-led, fully remote organization that values empathy, collaboration, and continuous learning.
Supervise a team of 10-15 direct reports and ensure high-quality enrollments and care management.
Provide clinical oversight, lead IDT meetings, and serve as an escalation point for complex cases.
Drive team performance to meet KPIs and collaborate with directors on process improvements.
Vynca provides comprehensive care for individuals with complex needs, focusing on more quality days at home. The company is a close-knit community guided by core values of Excellence, Compassion, Curiosity, and Integrity.