Provide direct clinical support to patients undergoing medication abortion, including triage, assessment, and nursing guidance.
Deliver culturally responsive, evidence-based care through chat and virtual visits, ensuring patients feel heard and supported.
Navigate clinical protocols and regulatory requirements while working in a fast-paced, mission-driven startup environment.
Hey Jane provides safe, discreet medication abortion and other reproductive health services via telemedicine. They have helped over 100,000 patients and employ an in-house clinical care team of board certified doctors, clinicians, nurses, and patient care advocates.
Provide empathetic, high-touch support to patients by answering non-clinical questions and guiding them through their care experience.
Support providers with administrative tasks in the Care Center, triaging and resolving patient messages accurately and efficiently.
Partner with clinical, pharmacy, insurance, and operations teams to navigate complex patient situations and deliver clear next steps.
Ro is a direct-to-patient healthcare company offering nationwide telehealth, labs, and pharmacy services to help patients achieve their health goals. Since 2017, Ro has served millions of patients across the US and is consistently recognized as a top workplace in healthcare, earning honors from Fortune, Great Place to Work, and PEOPLE.
Act as the primary point of contact for patients and providers, handling questions, scheduling, and documentation with empathy and professionalism.
Resolve patient and provider issues, escalate complex concerns, and coordinate care activities to ensure seamless support.
Track data and trends from support interactions to improve processes and serve as the voice of the patient.
Seven Starling is a leading virtual provider of women's behavioral health services supporting every stage of motherhood. They partner with OBGYN clinics and health plans across the country, and their culture values compassionate care and operational excellence.
Own clinical scheduling on an eight-week cycle and manage provider coverage across multiple states.
Oversee payroll reviews, provider onboarding logistics, and vendor configurations across healthcare platforms.
Collaborate with clinical leadership to resolve escalations, streamline workflows, and build scalable operational processes.
A virtual healthcare organization focused on reproductive and sexual health. A growing, mission-driven team committed to accessible and equitable virtual care.
Address patient and DPOA inquiries via phone and patient portal, and assist with scheduling follow-up appointments.
Manage electronic health records, maintain patient rosters, and facilitate provider orders and prior authorizations.
Collaborate with the Curana interdisciplinary care team and handle incoming calls professionally.
Curana Health is a national leader in value-based care for senior living, offering on-site primary care and Medicare Advantage plans. Founded in 2021, it has grown to serve 200,000+ seniors in 1,500+ communities, with a team of 1,000+ clinicians and staff, ranking #147 on the Inc. 5000.
Conduct comprehensive virtual medical evaluations and prescribe medications.
Collaborate with a multidisciplinary care team to deliver high-quality, patient-centered care.
Maintain patient records, respond to messages, and ensure appointment availability.
Plume is a trans-founded healthcare company that provides gender-affirming hormone therapy and expanded clinical services. As a mission-driven startup with a small, heart-forward team, we offer an affirming and culturally inclusive work environment.
Own the clinical schedule build on an 8-week cycle, including call-outs and PTO requests.
Configure sync visit availability and approve clinical payroll on a recurring cadence.
Support daily escalations, new-hire onboarding, and the Operations On-Call rotation.
Hey Jane is the first and largest virtual medication abortion provider in the US, offering discreet reproductive care via phone. They have served 150,000+ patients across 23 states and are scaling quickly, with an inclusive, mission-driven culture.
Provide clinical and administrative support to a remote healthcare team during weekends, holidays, and peak patient volume.
Review laboratory results, coordinate referrals and pharmacy communications, and document actions in the EMR.
Work independently while collaborating with physicians, PAs, and care coordinators to ensure continuity of care.
The partner company is a growing virtual care organization delivering remote healthcare services across Canada. Their team focuses on inclusive, accessible patient care and multidisciplinary collaboration.
Handle new-patient enquiries, appointment scheduling, confirmations, and waitlist management in Halaxy.
Coordinate referrals, medical-document follow-ups, day-surgery bookings, and outstanding accounts.
Communicate with patients, caregivers, and support workers; provide end-of-day handover and maintain confidentiality.
20four7VA is a virtual assistant agency connecting offshore independent contractors with clients worldwide, primarily in developed markets. It provides free training, constant support, and a vibrant community for its contractors.
Serve as the first point of contact, greeting patients and handling inbound calls.
Verify insurance, update demographics, and register patients in EMR (EPIC).
Document patient concerns, triage messages, and escalate emergent issues promptly.
U.S. Urology Partners provides urology and specialty services, including surgery and cancer treatment. It has over 50 offices across the East Coast and Midwest, with values of compassion, collaboration, respect, and accountability.
Manage EHR transition and data migration from Practice Fusion to SimplePractice.
Handle calendar, prior authorizations, prescription refills, and inbox triage.
Serve as a compassionate front-line communicator for patients and families.
Assist World is a remote-first company that connects skilled virtual assistants with medical practices. They prioritize flexibility and trust, offering a supportive culture with bonuses and no tracking software.