Own the clinical schedule build on an 8-week cycle, including call-outs and PTO requests.
Configure sync visit availability and approve clinical payroll on a recurring cadence.
Support daily escalations, new-hire onboarding, and the Operations On-Call rotation.
Hey Jane is the first and largest virtual medication abortion provider in the US, offering discreet reproductive care via phone. They have served 150,000+ patients across 23 states and are scaling quickly, with an inclusive, mission-driven culture.
Manage administrative and scheduling support for the CareMind Inpatient practice, including provider onboarding, training, and credentialing.
Develop staffing models, create 90-day schedules, and coordinate with payroll for accurate provider pay.
Track provider PTO, oversee FPPE/OPPE reviews, and ensure performance against outcome measures.
CareMind Health is a captive clinical services entity of Mindoula Health and a national provider of virtual psychiatry and behavioral health care. We are a patient-centered team focused on supporting mental health and delivering comprehensive solutions for hospitals and partners.
Serve as primary operational contact for providers, troubleshooting EHR and scheduling platform issues.
Coordinate provider onboarding, offboarding, and documentation workflows for efficient clinical operations.
Manage month-end close reporting, track outstanding notes, and escalate clinical or billing issues to appropriate teams.
Marvin Behavioral Health is a healthcare company providing behavioral health services through a remote care model. The company values diversity and inclusion and supports its team with benefits such as unlimited PTO and equity.
Own the Clinical Ops quarterly roadmap, turning priorities into a clear plan with visible progress.
Build the escalation playbook, licensing/credentialing prioritization, and SOP library to scale clinical operations.
Partner cross-functionally with clinical, product, and leadership on expansion, efficiency, and automation initiatives.
Hey Jane provides safe, discreet virtual reproductive and sexual health care, including medication abortion, through an in-house clinical team. We are the first and largest virtual medication abortion provider in the US, having cared for roughly 150,000 patients across 23+ states.
Lead clinical operations for a 24/7 virtual care platform integrating primary care, behavioral health, and acute care through text and video interactions.
Own clinical policy, regulatory oversight, and partnership clinic launches while collaborating with practice managers to drive operational improvements.
Serve as a clinical expert to internal and external teams, develop best-in-class training, and support high-quality data and tools.
K Health is an AI-powered virtual care engine that partners with leading health systems to modernize primary care through virtual clinics. Founded in 2016, headquartered in New York City, and backed by over $443.5M, the company values diversity and authenticity while building teams as diverse as the patients they serve.
Owning client onboarding, operational support, and service delivery for assigned clients from go-live through steady state.
Managing delegated services including Eligibility, UM, PHM, Claims, Quality, CX, and Credentialing, ensuring compliance.
Tracking SLA performance, preparing report-outs, and serving as escalation owner for client operational issues.
Guidehealth is a data-powered healthcare company using AI and predictive analytics to make great healthcare affordable and improve patient outcomes. It is a physician-led, fully remote organization that values empathy, collaboration, and continuous learning.
Provide frontline technical support for clinical and healthcare software used by healthcare professionals.
Work directly with clinicians, hospital IT teams, and application users to resolve issues.
Take end-to-end ownership of customer cases from investigation through resolution while coordinating escalations.
The company provides clinical and healthcare software solutions to medical professionals. As a partner organization, it focuses on delivering reliable technology that supports clinical teams and healthcare outcomes.
Provide direct clinical support to patients undergoing medication abortion, including triage, assessment, and nursing guidance.
Deliver culturally responsive, evidence-based care through chat and virtual visits, ensuring patients feel heard and supported.
Navigate clinical protocols and regulatory requirements while working in a fast-paced, mission-driven startup environment.
Hey Jane provides safe, discreet medication abortion and other reproductive health services via telemedicine. They have helped over 100,000 patients and employ an in-house clinical care team of board certified doctors, clinicians, nurses, and patient care advocates.
Answer patient questions about treatment, logistics, and next steps while tracking patients through their care journey.
Troubleshoot shipping, refunds, scheduling, and care coordination issues, and document insurance eligibility.
Maintain accurate EMR documentation, adhere to HIPAA, and balance multiple priorities with high accuracy.
Hey Jane provides virtual reproductive and sexual health care, including medication abortion, through a discreet mobile platform. The in-house clinical care team has helped more than 100,000 patients, and the company is committed to equitable, judgment-free care.
Serve as the first point of contact for employee questions on HR systems, benefits, policies, and people programs.
Facilitate the full employee lifecycle from onboarding to offboarding, including systems administration and compliance.
Build and improve scalable People Operations processes and support engagement initiatives across a remote-first team.
Granum is a leading software company serving landscapers and arborists across North America with intuitive, industry-specific solutions. We're a collaborative, remote-first team with an award-winning culture, committed to supporting each other and making an impact.
Provide empathetic, high-touch support to patients by answering non-clinical questions and guiding them through their care experience.
Support providers with administrative tasks in the Care Center, triaging and resolving patient messages accurately and efficiently.
Partner with clinical, pharmacy, insurance, and operations teams to navigate complex patient situations and deliver clear next steps.
Ro is a direct-to-patient healthcare company offering nationwide telehealth, labs, and pharmacy services to help patients achieve their health goals. Since 2017, Ro has served millions of patients across the US and is consistently recognized as a top workplace in healthcare, earning honors from Fortune, Great Place to Work, and PEOPLE.
Provide virtual consultations for menopause, fertility, and metabolic health using evidence-based guidelines.
Manage metabolic health in visits, including prescribing anti-obesity medications like GLP-1 receptor agonists.
Document visits accurately, coordinate referrals, and maintain multi-state U.S. clinical licensure.
Carrot is a global fertility and family care platform providing intelligent clinical guidance and virtual care to members worldwide. The company serves millions across 195 countries, with an innovative, mission-driven culture recognized by Fast Company and Fortune.
Provide virtual gynecology and reproductive health care for women via telehealth.
Deliver patient-centered, trauma-informed care while collaborating with Tia's multidisciplinary team.
Use technology and data to improve clinical decision-making and virtual care pathways.
Tia is building a new model for women's healthcare that integrates primary care, mental health, gynecology, and wellness across in-person and virtual settings. Tia is a Series D, venture-backed company trusted by more than 120,000 women across four markets.
Lead a high-performing team to deliver seamless product launches and operational changes across a provider network.
Collaborate with Product, Engineering, Clinical, and Business teams to turn clinical priorities into scalable implementation strategies.
Drive process optimization, change management, and adoption metrics for reliable feature introductions.
This digital health company focuses on improving access to high-quality mental healthcare through technology-enabled solutions. It is a growing organization with a collaborative culture that values innovation, clinical integration, and operational excellence.
Own and continuously improve operational processes that support Ro's frontline teams, partnering cross-functionally to increase efficiency and consistency.
Run day-to-day onboarding for clinical and non-clinical frontline teams, delivering a seamless new hire experience with multiple internal teams.
Own and operate the support desk for frontline teams, resolving tickets within SLA and strengthening self-service to reduce recurring needs.
Ro is a direct-to-patient healthcare company providing telehealth, labs, and pharmacy services nationwide. Since 2017, it has helped millions of patients and is consistently recognized as a top workplace in Health Care, New York, and for Women and Parents.
Manage EHR transition and data migration from Practice Fusion to SimplePractice.
Handle calendar, prior authorizations, prescription refills, and inbox triage.
Serve as a compassionate front-line communicator for patients and families.
Assist World is a remote-first company that connects skilled virtual assistants with medical practices. They prioritize flexibility and trust, offering a supportive culture with bonuses and no tracking software.