Address patient and DPOA inquiries via phone and patient portal, and assist with scheduling follow-up appointments.
Manage electronic health records, maintain patient rosters, and facilitate provider orders and prior authorizations.
Collaborate with the Curana interdisciplinary care team and handle incoming calls professionally.
Curana Health is a national leader in value-based care for senior living, offering on-site primary care and Medicare Advantage plans. Founded in 2021, it has grown to serve 200,000+ seniors in 1,500+ communities, with a team of 1,000+ clinicians and staff, ranking #147 on the Inc. 5000.
Process approved physician orders and manage referrals with attention to detail.
Track documentation requiring physician signatures and escalate as needed.
Ensure timely billing and complete EMR files for discharged patients.
CommonSpirit Health at Home is a full-service health care organization that provides home health and hospice services. As a faith-based organization, it is committed to improving patient health and community well-being through compassionate care.
Conduct outbound calls to members to schedule Annual Wellness Visits, preventive screenings, and primary care consultations.
Educate members about available healthcare benefits and the importance of completing recommended visits.
Coordinate with provider offices and internal teams to secure appointment availability and maintain accurate documentation.
This company provides population health and care coordination programs, helping members access preventive and primary care services. The team operates as a remote, performance-driven call-center environment focused on member outreach and appointment scheduling.
Serve as the initial point of contact for patients, handling scheduling and phone inquiries.
Use EPIC system to schedule, reschedule, and cancel appointments efficiently.
Provide exceptional customer service, resolving patient complaints and ensuring positive experiences.
CommUnityCare Health Centers provides patient-centered care to communities, focusing on coordination and access. They emphasize diversity, collaboration, and a supportive work culture for staff.
Serve as the first point of contact for patients, scheduling appointments and coordinating referrals.
Verify insurance and demographic information, ensuring accuracy and compliance.
Document interactions in electronic medical records and escalate complex issues appropriately.
This role is posted on behalf of a partner company, and managed through Jobgether's AI-powered matching process. The company is a healthcare support provider that values compassion and efficiency in patient access services.
Answer inbound patient calls and manage appointment scheduling, rescheduling, and cancellations.
Register patients, update demographics, and maintain accurate records in EMR/EHR systems.
Verify insurance eligibility, handle patient communications, and follow HIPAA guidelines.
SnappyCX provides remote staffing solutions, connecting U.S. healthcare clients with experienced professionals in the Philippines. They focus on building a supportive remote work culture for their team.
Prepare patients for virtual visits by ensuring video/audio functionality and obtaining consent forms.
Document medical history, medications, vitals, and conduct surveys during patient interactions.
Handle administrative tasks such as call management, chart prep, and scheduling follow-ups.
Heartbeat Health is a virtual-first cardiovascular care company delivering telemedicine, diagnostics, and AI-powered care programs. The company employs a medical group of cardiologists, advanced practitioners, nurses, and care coordinators, fostering a mission-driven, fast-paced, and remote-first culture.
Provide empathetic, high-touch support to patients, answering non-clinical questions and navigating their care.
Support providers with administrative tasks in the EMR, triaging messages and resolving issues.
Coordinate with clinical, pharmacy, and insurance teams to resolve complex patient needs.
Ro is a direct-to-patient healthcare company offering telehealth, labs, and pharmacy services nationwide. With over 1,200 employees, Ro is recognized as a top workplace, fostering a culture of innovation and diversity.
Coordinates all patient scheduling activities including appointments, procedures, and exams for multiple hospital, physician practice, and outpatient departments.
Collects clinical information, verifies insurance, and educates patients regarding protocols and procedures to ensure appropriate scheduling.
Serves as a resource for staff and referring offices, utilizing scheduling software to facilitate patient access and reduce errors.
Lehigh Valley Health Network is a nationally recognized health network providing advanced, compassionate healthcare to the community. With nearly 20,000 professionals, it is the region's largest employer and has been repeatedly recognized for excellence in patient safety and outcomes.
Provide virtual biopsychosocial support and care coordination to older adults and family caregivers navigating chronic and serious illnesses.
Develop personalized, culturally responsive care plans, connect families to community resources, and advocate within health and social systems.
Collaborate with a transdisciplinary team including MDs, neuropsychologists, nurse practitioners, and social workers to ensure continuity of care.
Nolia Health is a healthcare startup that provides personalized, clinically-supported, virtual-first services for older adults and their family caregivers. As an early-stage company, it fosters a caring, inclusive culture where many team members have lived experience as family caregivers.
Manage patient intake processes by scheduling, rescheduling, and canceling appointments.
Verify and update patient demographics, insurance eligibility, and collect payments.
Process referrals and authorizations while responding to patient inquiries with professional communication.
A comprehensive healthcare network serving the Puget Sound region with a full spectrum of health care services, from routine wellness to complex disease management. It includes 10 hospitals and nearly 300 care sites, fostering a culture of compassionate care and shared purpose.
Respond to patient inquiries through chat, email, and internal messaging with clarity, warmth, and professionalism.
Break down complex topics (billing, CPT codes, coverage, device returns) into simple, patient-friendly explanations.
Document all interactions clearly and accurately, ensuring consistent follow-up until issues are fully resolved.
Salvo Health takes a new approach to help millions of Americans facing chronic health conditions, centered on chronic gut health and metabolic conditions. Backed by leading health care investors, Salvo's team includes board-certified physicians, dietitians, nurses, and therapists who provide evidence-based, continuous care.
Provide clinical support to providers, including virtual patient rooming, history collection, and visit preparation for neurology appointments.
Perform standardized clinical assessments, review medical records, and coordinate testing, referrals, and communication with care teams.
Help patients navigate insurance, billing, and treatment requirements while escalating urgent concerns to providers.
This partner company provides coordinated virtual care for patients with complex neurological conditions. The culture is collaborative, fast-moving, and remote-first, focused on making a meaningful impact in healthcare.
Act as the primary point of contact for patients and providers, handling questions, scheduling, and documentation with empathy and professionalism.
Resolve patient and provider issues, escalate complex concerns, and coordinate care activities to ensure seamless support.
Track data and trends from support interactions to improve processes and serve as the voice of the patient.
Seven Starling is a leading virtual provider of women's behavioral health services supporting every stage of motherhood. They partner with OBGYN clinics and health plans across the country, and their culture values compassionate care and operational excellence.
Assess member needs across physical health, mental health, SUD, oral health, and social supports.
Develop and oversee client care plans, set SMART goals, and evaluate progress.
Coordinate with healthcare providers, connect clients to community services, and advocate on their behalf.
Vynca is a healthcare company dedicated to transforming care for individuals with complex needs, focusing on providing comprehensive care for more quality days at home. They are a close-knit community committed to core values of Excellence, Compassion, Curiosity, and Integrity, fostering an inclusive workplace.
Provide warm client interactions, manage phone triage, and schedule/reschedule appointments.
Collect insurance information, verify benefits, and manage copays and payment balances.
Answer client questions and stay organized in a fast-paced, collaborative environment.
Diana Health is a network of modern women's health practices partnering with hospitals to reimagine maternity and women's healthcare. Our interdisciplinary team shares a commitment to transform women's health and fosters a collaborative, growth-oriented culture.
Answer incoming patient phone calls and provide professional support.
Schedule and coordinate patient appointments and follow up on billing claims.
Manage prior authorizations and document patient communications in the EHR.
Assist World is a remote staffing company that connects virtual assistants with healthcare practices. They are a growing company with a focus on 100% remote work and a no-tracker policy.
Prepare comprehensive AWV charts and conduct face-to-face virtual visits via Zoom.
Review patient histories, medications, screenings, and assessments to identify care gaps.
Maintain accurate documentation and ensure compliance with Medicare, CMS, and HIPAA standards.
CareTalk Health is a fully remote, nationwide virtual medical practice that partners with Medicare Advantage plans to deliver Annual Wellness Visits and close care gaps. It is a fast-growing telehealth organization with a nationwide clinical team focused on making virtual care simple, reliable, and human.
Identify members meeting outreach criteria using internal data and systems.
Conduct telephone and in-person outreach to coordinate appointments and address care barriers.
Connect members with community resources and support Medicaid eligibility and care integration.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They focus on efficient, objective application review and data privacy compliance.
Manage and triage patient vital signs remotely, using motivational interviewing to drive positive health behavior changes.
Perform monthly wellness calls with patients, collaborating with care teams to set patient-centric goals.
Escalate urgent care needs appropriately and meet program engagement metrics in a remote MST-based role.
Vivo Care is building a future where care is continuous, personal, and connected, challenging the status quo in healthcare. We are a fast-growing startup where everyone has a voice, fostering a culture of inclusion, collaboration, and innovation.