Similar Jobs
See allPatient Support Specialist
Ro
US
Customer Service
Communication
Critical Thinking
Member Support Specialist
Partner Company
US
Customer Support
Communication
Troubleshooting
Healthcare Virtual Assistant
Assist World
South Africa
Healthcare Administration
Prior Authorization
Insurance Claims
Patient Access Representative
U.S. Urology Partners
US
Customer Service
EMR
Insurance Verification
Sr. Care Center Support Specialist
Privia Health
US
Healthcare Billing
Salesforce
Excel
Role Overview:
- Guide patients through sleep testing and oral appliance onboarding.
- Manage 100+ patients across the onboarding funnel.
Responsibilities:
- Respond via phone, SMS, email; reach out to prevent delays.
- Handle cancellations, refunds, billing; document in Salesforce.
Requirements:
- 1+ year in customer or patient support; strong communication.
- HIPAA and Salesforce experience preferred.
Benefits:
- Long-term remote contract; weekly payments.
- Free training, supportive community, and guidance.
Partner Company
The hiring partner provides at-home sleep testing and oral appliance treatment, focusing on patient-centered care. It is a structured, high-volume environment that values empathy, accuracy, and privacy, with a supportive contractor community.