Outbound Survey Representative

Responsibilities:

• Make outbound calls to healthcare facilities across the U.S. to complete brief surveys regarding after-hours and emergency protocols.
• Ask approximately three standardized questions per call and accurately document responses.
• Maintain a professional and courteous demeanor, follow scripts, and handle a high volume of calls.

Requirements:

• Minimum 1 year of customer service, call center, or office experience.
• Technical savvy with ability to toggle between multiple browsers and systems using dual monitors.
• Strong verbal and written communication skills; self-motivated and dependable.

Work Environment:

• Full-time, remote opportunity with company-provided equipment.
• Must have secure high-speed internet and a dedicated workspace.
• Paid training (typically 2 weeks) and benefit eligibility after 60 days.