Conduct outbound phone outreach and answer inbound calls to connect eligible members to RightMove's virtual MSK care.
Educate patients on available care options, verify eligibility, and schedule initial clinical evaluations.
Accurately document all patient interactions in CRM systems and escalate complex issues to internal teams.
RightMove is a fast-growing digital health startup delivering best-in-class musculoskeletal (MSK) care through a value-based, virtual model. We are backed by the #1 orthopedic hospital in the world and focus on improving outcomes and reducing unnecessary healthcare costs.
Conduct high-volume outbound telephone outreach to patients, introducing the pharmacy service and guiding them through enrollment.
Deliver standardized messaging, obtain consent, and document all activity in the EHR.
Manage outreach queues, meet performance targets, and uphold HIPAA standards.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic approach. They are a growing company committed to improving patient outcomes and quality of life, with a culture of innovation and patient focus.
Work one-on-one with MassHealth members to complete applications and renewals, gather documents, and resolve eligibility issues.
Own patient cases from start to finish, supporting renewal campaigns and helping patients understand notices.
Spot patterns in patient issues and bring insights to the product team to improve our technology.
BridgeHealthAI builds technology for the healthcare safety net, working with community health centers to help patients maintain health coverage. We are a small, fast-moving team founded out of Harvard and MIT, backed by Pear VC and Flare Capital, focused on healthcare, AI, and health equity.
Own proactive outbound outreach to schedule patient appointments with Cadence clinicians and care team members.
Drive patient adherence to daily vital sign monitoring through consistent, personalized engagement.
Identify patients at risk of disengaging and execute re-engagement outreach to restore active participation.
Cadence is a clinical AI company automating the treatment of chronic disease. Grounded in partnerships with more than 20 leading health systems and serving over 100,000 patients, the company has been recognized by TIME as a top healthtech company and LinkedIn as a top startup.
Conduct high-volume outbound calls to introduce eligible members to Mae's maternal health and doula support services.
Guide interested members through the enrollment process using trust-building and motivational communication.
Meet daily outreach and monthly enrollment goals while accurately documenting all activity.
Mae is a venture-backed digital health company focused on improving maternal health equity through culturally-competent support. The company is mission-driven and values being solution-oriented, curious, and adaptable.
Serve as a compassionate point of contact for patients and family caregivers, using social work skills to connect them with resources.
Support clinical operations including scheduling, intake, onboarding, and documentation follow-up.
Maintain accurate patient records and escalate clinical concerns as needed.
We are a healthcare company dedicated to providing personalized, clinically-supported, and virtual-first services for older adults and their family caregivers. We are a mission-driven startup focused on transforming caregiving, with a small but growing team.
Manage high volume of outbound and inbound new patient onboarding calls.
Build trust with patients and clinical care team through exceptional omnichannel customer service.
Collaborate with interdisciplinary care team to schedule visits and support patient goals.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered approach. They are a growing, innovative organization focused on interdisciplinary teamwork and improving patient outcomes.
Engage Thyme Care members to identify health and social needs, discuss goals, and connect them to resources and support. - Work within a structured phone queue handling inbound and outbound calls in a high-volume, metrics-driven environment. - Collaborate with an interdisciplinary team to provide holistic care coordination and help members navigate their cancer journey.
Thyme Care is a tech-native value-based oncology care enabler that partners with health plans and providers to deliver better outcomes and lower costs for people with cancer. The company is a growing organization with a culture that blends human support with technology and AI, aiming to create a more connected and compassionate experience for members.
Serve as the central telephonic point of contact for prospective participants, building trust-based relationships from the first conversation.
Make outbound follow-up calls to prospects and support inbound campaigns by educating about PACE services and eligibility.
Coordinate warm handoffs to on-the-ground Enrollment Specialists and ensure a seamless transition from central touchpoint to local engagement.
Habitat Health empowers older adults through the Program of All-Inclusive Care for the Elderly (PACE), providing comprehensive medical care and support for daily needs. They are a growing organization supported by leading healthcare investors, focused on mission-driven care.
Drive program engagement and co-create SMART goals with members to support behavior change.
Manage a caseload and provide personalized health education across diverse backgrounds.
Collaborate with providers and use data to monitor member health and optimize outcomes.
Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all. Founded in 2014, the company has raised over $425 million and is recognized as a top workplace with numerous awards.
Conduct warm intake calls, manage panel adherence, and deploy multi-channel outreach to maximize program completion and appointment attendance.
Rapidly respond to last-minute cancellations and no-shows, filling open slots to minimize idle clinical time.
Track engagement metrics and build outreach playbooks to lay the foundation for a future team.
Movn Health is the leading national provider of virtual cardiac rehabilitation and cardiovascular care, developed in partnership with Stanford University. We are a small, mission-driven team where every person has a direct impact on patient outcomes and company success.
Act as the frontline connection between Care Access and potential study participants through phone, email, and mail.
Educate patients about clinical research and conduct remote pre-screening using checklists to assess eligibility.
Maintain meticulous records, schedule study visits, and collaborate with study teams and coordinators.
Care Access is a healthcare research company that brings clinical trials and health services directly to communities through hundreds of locations and mobile clinics. They are a global team with a culture focused on making health more accessible and putting people at the heart of medical progress.
Conduct Annual Wellness Visit questionnaires over the phone with patients.
Make outbound calls to schedule and complete screenings.
Accurately document patient information in EMR systems like NextGen.
Welltality provides healthcare support by conducting Medicare Annual Wellness Visit pre-screenings to help patients stay proactive with their care. The team values accountability, teamwork, and continuous improvement.
Own the patient conversion funnel, ensuring timely outreach and scheduling for new referrals.
Conduct omnichannel outreach via phone and text to engage patients, build trust, and overcome objections.
Re-engage disengaged patients who cancel, miss appointments, or drop off to bring them back into care.
Protocol Behavioral Health improves cancer care by embedding specialized behavioral health and supportive care within oncology teams. The company is a fast-growing, early-stage startup built by experienced healthcare operators, focusing on partnership and value-based care delivery.
Conduct high-volume outbound calls to engage patients and schedule healthcare services, including mammograms and bone density screenings.
Identify and address social determinants of health barriers by connecting patients to community resources.
Build trust with patients through clear, empathetic communication and ensure completion of care.
Sprinter Health is building the clinical and technological infrastructure to expand access to healthcare through home-based services. We have a rapidly growing team of visionary leaders backed by prominent VCs and advised by industry leaders.
Assist clinicians with gathering medical information for patients in between visits using various electronic health record systems.
Report medical concerns monthly such as falls, medications, behavioral issues, and hospitalizations.
Complete PCM interventions each month for approximately 15 patients per day.
MTC Care is the nation's leading telemedicine provider of behavioral health care to skilled nursing and assisted living facilities. They are an equal opportunity employer committed to fostering an inclusive workplace.
Coordinate patient onboarding, device setup, and education on remote monitoring technology.
Monitor patient data, analyze trends, and escalate health changes to providers.
Collaborate with healthcare professionals to optimize care and ensure documentation accuracy.
Optima Medical is an Arizona-based medical group providing personalized healthcare with a focus on preventing leading causes of death. With 30 locations and over 130 providers serving 200,000 patients, they offer a supportive and positive work environment.
Educate and enroll new and existing patients into chronic care management programs.
Manage the enrollment process including gathering necessary documentation and maintaining accurate records.
Collaborate with the care management team to ensure a seamless transition for patients.
Optima Medical is an Arizona-based medical group with 30 locations and over 130 providers, serving over 200,000 patients statewide with a focus on personalized healthcare. They offer a supportive work environment with growth opportunities and a fun culture.
Manage high-volume inbound and outbound patient calls while providing professional, empathetic support
Schedule, reschedule, and modify patient appointments across multiple care services while ensuring accuracy and efficiency
Conduct proactive outreach to patients to coordinate care recommended by providers, including follow-up visits, referrals, and specialty services
knownwell is a weight-inclusive healthcare company that provides obesity care, primary care, nutrition counseling, and health coaching. Backed by $50M in funding, they are scaling fast and expanding access to evidence-based obesity care nationwide.
Monitor and review patient vitals and assessments within Welby Health’s platform
Support care managers in executing and maintaining individualized care plans
Document patient interactions accurately and completely in accordance with internal protocols and regulatory standards
Welby Health is a San Diego-based healthcare organization that transforms complex condition management through technology-enabled care coordination. The company is an equal opportunity employer committed to diversity and inclusion, but its size is not specified in the posting.