Conduct high-volume inbound and outbound patient outreach via phone to educate, engage, and enroll eligible patients in care management programs.
Accurately document patient interactions and enrollment outcomes in a timely manner, collaborating with care teams for a seamless patient experience.
Follow established outreach workflows and compliance requirements while adapting conversations to meet individual patient needs and escalating concerns as needed.
Jaan Health is a leading AI-based care management company serving healthcare providers with its proprietary Phamily platform that enables high-quality proactive care. As an early-stage company, it values a growth mindset, ownership, and collaboration among its smart and humble team.
Making calls to potential members to identify needs and provide information about services.
Answering questions about Nadia Care and the membership journey.
Checking eligibility, registering members, and maintaining databases.
Nadia Care is a maternal health company reimagining maternity care to improve pregnancy, birth, and postpartum outcomes for underserved communities. They are a high-growth startup with values of empathy, collaboration, and resilience.
Follow scripts to educate patients and coordinate care needs.
Aledade empowers independent primary care practices by building value-based care networks that improve patient outcomes and physician sustainability. Founded in 2014, they are the largest network of independent primary care in the country, fostering a collaborative, inclusive, and remote-first culture.
Conduct high-volume telephonic and text outreach to eligible families to schedule initial visits with the clinical team.
Use CRM tools to manage eligibility lists and meet daily, weekly, and monthly targets for sign-ups.
Develop and refine outreach strategies and messaging to improve activation rates.
Nest Health is a value-based care provider offering comprehensive medical, behavioral, and social care to families through an in-home and virtual model. As a fast-growing startup founded in 2022, Nest fosters a collaborative, entrepreneurial culture where team members wear multiple hats and drive impact.
Educates patients about eligible healthcare services and directly schedules them with the provider team.
Builds trust-based relationships by empathetically addressing patient inquiries and objections.
Makes outbound calls to educate patients on Strive's holistic care model and schedules provider visits.
Strive Health is on a mission to transform chronic conditions by identifying risk earlier, coordinating thoughtful care, and supporting people through every stage of their health journey. The company is a passionate team that cares deeply about making an impact, shows up as One Team, and elevates the everyday.
Supervise and coach a team of Outreach Specialists to meet engagement targets.
Conduct call audits and manage performance metrics like schedule rate and show rate.
Partner with market teams and drive adoption of new AI tools.
Accompany Health is a primary, behavioral, and social care provider for patients with complex needs, offering at-home and virtual care. They are a fast-paced startup with an empathetic care team, guided by proven care models.
Handle inbound and outbound calls in a fast-paced call center environment.
Manage patient communications via SMS, chat, and email.
Maintain patient records, ensure HIPAA compliance, and resolve concerns with first contact resolution.
Herself Health is a primary care startup focused on women aged 65 and older. With a team of 100+ colleagues, they are dedicated to providing specialized, patient-centric care.
Conduct telephonic outreach to prospective members and help them enroll in Imagine's app-based technology.
Effectively communicate Imagine services and overcome parent/family objections to engagement.
Leverage reporting and dashboards to prioritize outreach and meet monthly engagement targets.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group that provides 24/7 virtual-first and in-home care for children with special health care needs. They are a startup with a mission-driven culture, committed to diversity and inclusion.
Conduct targeted telephonic outreach to patients and families, educating them on palliative care and completing structured eligibility screenings.
Schedule eligible patients for an initial visit with a nurse practitioner and coordinate logistics for a smooth transition to care.
Act as a liaison between patients and the care team, maintaining confidentiality and accuracy in documentation per HIPAA standards.
Vynca provides comprehensive palliative care to help individuals with complex needs enjoy more quality days at home. They are a close-knit community guided by core values of Excellence, Compassion, Curiosity, and Integrity, fostering a collaborative and supportive culture.
Conduct high-volume outbound calls to engage patients and schedule healthcare services, including mammograms and bone density screenings.
Identify and address social determinants of health barriers by connecting patients to community resources.
Build trust with patients through clear, empathetic communication and ensure completion of care.
Sprinter Health is building the clinical and technological infrastructure to expand access to healthcare through home-based services. We have a rapidly growing team of visionary leaders backed by prominent VCs and advised by industry leaders.
Act as the primary point of contact for new patients via phone and email, guiding them through initial enrollment.
Proactively support patients in completing initial enrollment tasks and track progress to reduce drop-off.
Efficiently register and onboard a high volume of new patients by phone, collecting insurance details and setting up charts.
Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team.
Answer inbound patient calls promptly, document in EMR, and route to appropriate departments.
Make outbound calls for scheduling, follow-ups, and targeted campaigns while maintaining HIPAA compliance.
Meet performance metrics like handle rate and SLA adherence while collaborating with clinical teams.
Accompany Health is a primary, behavioral, and social care provider for patients with complex needs, offering at-home and virtual care with 24/7 support. The company is distributed across the US, with a mission-driven, empathetic care team and a startup culture.
Lead and develop a team of Enrollment Specialists to hit daily and weekly performance targets through coaching, huddles, and 1:1s.
Keep operations on track by handling HR tasks like timecards and PTO, and coaching the team to follow processes seamlessly.
Drive continuous improvement by partnering with other leads to fix enrollment queue issues and surfacing opportunities to improve workflows and conversion.
Thyme Care is a market-leading value-based oncology care enabler that partners with health plans, providers, and employers to improve outcomes and lower costs for people with cancer. As a tech-native organization, it combines human support with AI and has a bold vision to become a household name in cancer care.
Proactively make outbound calls to existing and potential customers to qualify spending and offer solutions.
Educate customers on SanMar's quality and product selection, collaborating with Territory Managers.
Serve as a product expert, update Salesforce, and meet calling initiative deadlines.
SanMar provides apparel and accessories from brands like Nike, The North Face, and Brooks Brothers, along with private label offerings. They are a large company with a focus on employee growth, offering comprehensive benefits and fostering a team-oriented culture.
Manage referrals and guide participants through the enrollment process with compassion and accuracy.
Provide empathetic communication and support to participants via phone, text, and other channels.
Collaborate with clinical and operational teams to track performance and improve engagement.
The partner company is a healthcare organization that provides participant success services. It offers a supportive, mission-driven culture with a focus on quality and empathy.
Work in a fast-paced industry as an expert resource for families on senior care options, delivering exceptional experiences aligned with our mission.
Conduct in-depth initial consultation calls and educate families on customized senior care solutions.
Act as the liaison between families and senior living communities, scheduling tours to drive move-ins.
A Place for Mom is the leading platform guiding families through every stage of the aging journey, connecting them to vetted senior living communities and home care agencies. Since 2000, our mission-driven teams have helped millions of families, fostering a culture of empathy and collaboration.
Proactively enroll patients in the Shields specialty pharmacy program through outbound calls, explaining the benefits of the service.
Review patient medical records to understand conditions and identify medications that require special handling or supplies.
Work flexible shifts within Eastern Time Zone hours, with occasional Saturday availability, and maintain confidentiality.
Shields Health Solutions provides specialty pharmacy services to health systems, helping patients access medications and support. They are a growing company focused on patient care, employee development, and a collaborative culture.
Answer inbound calls and make outbound calls to participants enrolled in the Condition Management Program.
Assist participants via email and online messaging, and accurately document all participant communications.
Work independently and in a team environment with strong customer service skills; no experience required as training is provided.
Cottingham and Butler's Health and Wellness division focuses on reducing medical costs while increasing employee engagement and productivity through onsite screenings, technology, and condition management programs. They value an open-door culture where team opinions are appreciated.
Make high-volume outbound cold calls to prospective customers.
Qualify leads using client-provided criteria.
Schedule appointments for sales representatives.
Bullpen Talent connects exceptional remote professionals with growing U.S. companies. We place experienced remote professionals with high-quality U.S. companies, offering long-term fully remote opportunities.
Conduct high-volume outbound calls to secure appointments for orthodontic and dental practices.
Follow up consistently with warm leads via calls, texts, and emails to ensure no missed opportunities.
Maintain detailed records in CRM and manage multiple practice pipelines to maximize conversion rates.
HIP helps orthodontic and dental practices fill their schedules by engaging warm leads via calls, texts, and emails. The team operates remotely with a focus on high-volume outbound calling and meticulous follow-up.