Lead and develop a team of Enrollment Specialists to hit daily and weekly performance targets through coaching, huddles, and 1:1s.
Keep operations on track by handling HR tasks like timecards and PTO, and coaching the team to follow processes seamlessly.
Drive continuous improvement by partnering with other leads to fix enrollment queue issues and surfacing opportunities to improve workflows and conversion.
Thyme Care is a market-leading value-based oncology care enabler that partners with health plans, providers, and employers to improve outcomes and lower costs for people with cancer. As a tech-native organization, it combines human support with AI and has a bold vision to become a household name in cancer care.
Completes telephonic outreach to engage and schedule patients for health assessments.
Maintains call targets and metrics to ensure program success and volume goals are met.
Provides patient education and coordinates appointments and resources as needed.
Lumeris empowers value-based care, making healthcare safer, more affordable and personalized for providers, patients, and payers. The company is an EEO/AA employer with a focus on growth and employee engagement in a fast-paced environment.
Follow scripts to educate patients and coordinate care needs.
Aledade empowers independent primary care practices by building value-based care networks that improve patient outcomes and physician sustainability. Founded in 2014, they are the largest network of independent primary care in the country, fostering a collaborative, inclusive, and remote-first culture.
Convert warm inbound leads and conduct outbound calls to re-engage cold or inactive leads.
Manage your own pipeline, prioritize follow-ups, and maintain accurate CRM documentation.
Meet daily, weekly, and monthly conversion and activity KPIs while collaborating with care and operations teams.
LumiMeds is a fast-growing U.S.-based telehealth startup focused on weight management and long-term metabolic health. As a remote-first, globally distributed team, we value clarity, accountability, and people who take initiative.
Coach Agents/Representatives to improve knowledge, engage consumers, and enhance sales skills.
Collaborate with Operations Manager and site Supervisors to drive improved performance.
Actively monitor agents via live listen and recommend changes when necessary.
TP is a leading global provider of digital business services. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.
Lead and manage daily performance of assigned frontline teams, ensuring adherence to quality, productivity, and service standards.
Analyze key operational metrics and trends to identify risks and improvement opportunities.
Foster employee growth through structured coaching, mentoring, and ongoing performance feedback.
Carenet Health is a healthcare services company that provides patient engagement and care coordination solutions. The company operates with a focus on delivering a seamless member experience through its BPO operations, though specific size and culture details are not provided.
Lead and develop the Care Coordination team, ensuring SLA targets are met across all patient communication channels.
Oversee the high-volume inbound patient chat queue, establishing coverage models, escalation protocols, and quality standards.
Create and maintain conversation guides and coaching materials that equip Care Coordinators to educate patients on programs, insurance coverage, and care pathways.
Oshi Health is a virtual digestive health practice on a mission to transform GI care by combining compassionate, multidisciplinary care with innovative technology. They are a remote-first, mission-driven team focused on improving patient lives and transforming GI care.
Prospect for new customer leads and find decision-makers using phone and technology tools.
Lead engaging product demos to register small and medium medical practices and get them excited to use Cherry.
Keep data clean in Salesforce by logging all interactions and continuously improve sales approach.
Cherry is a FinTech that provides a Buy Now, Pay Later solution for medical practices like dentists and veterinarians. Founded in 2019 by Stanford entrepreneurs, it is a fast-growing company backed by investors like Kleiner Perkins and DCM.
Lead and coach a team of Account Executives, joining calls and providing real-time coaching to drive accountability and professional growth.
Drive outbound pipeline by building disciplined prospecting motions using sales engagement tools like Outreach and SalesLoft.
Oversee account management strategies to maximize retention, expansion, and partner satisfaction while owning forecasts and pipeline health.
Scaled Agile, Inc. (SAI) is a global training and enablement platform that helps enterprises navigate digital complexity and AI-driven work through SAFe® and enterprise AI programs. We back a network of over 400 partners and 2 million trained professionals, fostering a collaborative remote environment for our globally distributed team.
Lead and manage a team of Patient Engagement members to ensure timely medication refill support and high-quality patient care.
Proactively manage support in assigned hospitals and clinics to ensure patients receive medications on time and service level goals are met.
Provide ongoing coaching, performance management, and professional development to drive team success and adoption of best practices.
Shields Health Solutions provides patient engagement and pharmacy support services to hospitals and clinics. It is a fast-growing company with a focus on high quality and accountability.
Conduct thorough research on target accounts and amplify Influ2's presence through multi-channel outreach including personalized emails, social touches, and cold calls.
Partner with Account Executives to share insights and ensure seamless handoff of qualified leads, while regularly exchanging feedback to refine outreach tactics.
Develop a customer-centric perspective by addressing objections, understanding customer needs, and managing a high volume of leads to maximize engagement and deal flow.
Influ2 is a B2B advertising platform that helps enterprise marketing and sales teams target named buyers for real revenue impact. With over 180 enterprises worldwide and a cash-positive business achieving 50% growth, the company values diverse perspectives and maintains a flat organizational structure.
Serve as the first point of contact, guiding patients through initial consultations and assessments.
Coordinate care journeys by scheduling sessions with patients, caregivers, and medical teams.
Reach out to interested patients to explain services and schedule appointments.
Isaac Health improves brain health at the population level by providing access to specialty brain health and dementia care services. Since launching in 2022, they have scaled across the US with support from leading healthcare investors and a focus on clinical quality and safety.
Collaborate with the Sales team to identify strategic accounts and prioritize outbound plays.
Take ownership of Marketing leads to build interest and book qualified meetings with Sales.
Establish new business relationships with potential customers and hand off to sales executives.
Bluesight creates groundbreaking solutions to increase efficiency, safety and visibility for health systems, hospital pharmacy, and pharmaceutical manufacturers. It is a high growth healthcare IT company with a start-up vibe and over 3,000 customers.
Drive expansion of the therapist and psychiatrist network through a full-cycle sales motion across the country.
Translate insights from sales processes into scalable products and processes by working cross-functionally.
Apply a scientific approach to experiment with lead generation and sales tactics, identifying the most effective channels.
Headway is building a new mental healthcare system by automating insurance-related admin work for providers, making therapy affordable and accessible. As a Series D company with $325M+ in funding and over 75,000 providers on its platform, it values mission-driven growth and a diverse, inclusive team.
Lead and mentor a team of Customer Success Associates to deliver exceptional client support and drive retention.
Develop and execute strategic account plans for health system partners and executive stakeholders.
Collaborate cross-functionally with Product, Clinical, and Data Science teams to advocate for customer needs.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. The company has delivered more than 15 million sessions of care and is transforming access through its AI-powered platform.
Lead and mentor a team of 8–10 Account Managers to drive existing-customer growth and renewals.
Coach the team in value selling, territory planning, and using AI-powered sales tools to build business cases and ROI.
Partner with cross-functional teams to ensure deal momentum and forecast accuracy.
Outreach provides the only complete agentic AI platform for revenue teams, powering hundreds of use cases across sales motions. Used by world-leading enterprises like Databricks and SAP, the company fosters a culture of self-development and accountability.
Drive scaling and adoption of virtual services within Privia's network and externally.
Conduct market analysis to identify targets and support sales enablement.
Serve as central contact for new providers and execute marketing campaigns.
Privia Health is a technology-driven national physician enablement company that collaborates with medical groups and health systems to optimize practices and improve patient experiences. The company is led by top talent and physician leadership, with scalable operations and cloud-based technology.
Coach agents to improve knowledge, engagement, and sales performance.
Collaborate with Operations Manager and Supervisors to develop and execute daily improvement plans.
Monitor calls and provide feedback via calibrations, one-on-ones, and live side-by-sides.
TP is a leading global provider of digital business services that partners with prominent brands to optimize operations through advanced technology and sustainable practices. With a global workforce of 500,000 across 300 languages, the company fosters a culture of inclusion and diversity.
Lead and coach a remote team to achieve daily and weekly performance goals.
Serve as the primary point of contact for your assigned client, ensuring clear communication and exceptional service.
Monitor KPIs, improve workflows, and resolve challenges proactively to maintain quality and accountability.
Yokly is a remote company that provides campaign management and client account leadership services. They are a growing organization with a supportive leadership team, offering long-term career growth opportunities for remote team leaders.
Make outbound calls to 80-100 prospective members daily to educate them on Thyme Care's free support services and encourage enrollment.
Build trusting relationships through active listening, document member needs, and obtain consent while escalating urgent issues.
Participate in coaching sessions to meet quality and productivity goals, with a focus on metrics and growth mindset.
Thyme Care is a market-leading value-based oncology care enabler, partnering with health plans, providers, and employers to improve outcomes and lower costs for people with cancer. They combine high-touch human support with technology and AI, and are a tech-native organization fostering a culture of inclusion and diverse perspectives.