Lead and mentor a team of 7-15 customer service agents through coaching, one-on-ones, and team huddles to enhance performance and service delivery.
Monitor real-time metrics, review interactions, and develop action plans to improve agent performance and customer satisfaction.
Collaborate with cross-functional teams to identify trends, optimize processes, and champion a proactive service model.
Palmetto is a leading clean tech company accelerating the transition to clean energy through innovative software, financial products, and services. They foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work.
Prospect and generate qualified leads using LinkedIn Sales Navigator and other sourcing tools.
Conduct outbound cold calls, qualify prospects, and schedule appointments for the business development team.
Maintain accurate CRM records, follow up consistently, and meet daily outreach goals.
Yokly is a fast-growing U.S.-based consulting company that connects businesses with opportunities through lead generation and appointment setting. They offer a supportive remote work environment with continuous coaching and long-term career growth.
Lead, coach, and develop a team of 5–8 Account Managers who run day-to-day digital marketing delivery for SMB clients.
Own the quality and performance of marketing work, review assets, copy, campaigns, and reporting before they reach a client.
Turn campaign data into proactive optimizations that drive demonstrable client ROI and spot patterns to fix at the system level.
Wishpond is a rapidly growing technology company providing digital marketing solutions targeted at small businesses. The company serves over 3,000 customers, from startups to Fortune 500 companies, and has a rapidly growing global headcount.
Recruit, hire, train, and manage a remote team of low-cost representatives handling inbound homeowner inquiries.
Create processes, scripts, and training materials to ensure quick and professional responses.
Monitor performance, coach team members, and maintain strong appointment booking rates.
Bullpen Talent is a hiring platform connecting skilled professionals with U.S. companies. They focus on building high-performing remote teams for clients in various industries.
Own the full revenue engine, including pipeline generation, sales execution, client onboarding, service delivery quality, and customer retention.
Lead and manage a distributed global team across multiple time zones, ensuring clear KPIs and consistent performance accountability.
Drive MRR growth by coordinating sales efforts, optimizing conversion rates, and personally supporting high-value deal closures when required.
Jobgether uses an AI-powered matching process to ensure candidate applications are reviewed quickly, objectively, and fairly. They assist the recruitment team but do not replace human judgment.
Lead and develop two support teams: Community Support for the global rater workforce and Tier 2 Internal Support for Welo Data teams.
Design and maintain customer service automations including AI-assisted workflows, self-service tooling, and intelligent routing.
Define KPIs, own reporting cadences, and use data to identify gaps, set priorities, and drive continuous improvement.
Welo Data is the multilingual data and evaluation partner for foundation labs and enterprises deploying GenAI systems globally. They deliver human judgment, data infrastructure, and evaluation systems to ensure AI model reliability across languages and cultures, supported by a global network of 500,000+ vetted experts spanning 300+ languages.
Supervise day-to-day property management operations including leasing, maintenance, and collections across a remote team.
Monitor KPIs like occupancy rates, lead conversion, and delinquencies to drive portfolio performance.
Lead and coach virtual team members, implementing process improvements for tenant satisfaction and efficiency.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It uses a data-driven process to evaluate applications and shares shortlists with employers, ensuring fast and objective review.
Support commercial real estate sales and business development through client outreach and relationship management.
Coordinate proposals, CRM tracking, and logistics for sales events and meetings.
Research prospective clients and manage pipeline data for reporting and forecasting.
The client is an employee-owned consulting firm specializing in environmental and building evaluation consulting, construction services, and site investigation. They value diversity, inclusion, and a collaborative work environment, with a focus on employee wellness, flexibility, and work-life balance.
Lead, mentor, and motivate a team of Virtual Assistants to maximize productivity and performance.
Conduct regular performance reviews, coaching sessions, and provide actionable feedback.
Develop and implement training programs, SOPs, and performance improvement plans.
OurAssistants connects property management and service-based businesses with virtual professionals. They specialize in supporting accounting, operations, and back-office roles for U.S.-based clients while fostering a collaborative and growth-driven remote environment.
Lead and inspire a team of Patient Support Specialists.
Establish and refine team KPIs related to outreach volume and scheduling conversions.
Partner with clinical, engagement, and product teams.
Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. They are developing a new approach to care that is designed around shared and lived experiences and brings care to the community. The company was founded in 2021 and is backed by leading healthcare and social impact investors.
Lead Customer Success Managers and oversee a portfolio of partnerships and scaled segments.
Build a unified 'Account Health' framework for every customer.
Professionalize CS operations to drive global retention through repeatable, data-driven playbooks.
Steer offers a suite of software tools for today's automotive repair shop, combining software tools needed to run a profitable shop into one platform. The company prides itself on innovation and approximately employs between 51-200 employees.
Oversee operational excellence across Integrated Care services, leading a team of 10-12 direct reports.
Manage special projects and strategic initiatives from planning through execution.
Drive process optimization and continuous improvement to enhance efficiency and service quality.
The company provides integrated care services with a focus on behavioral health and human services. It is a large organization that fosters a mission-driven culture and values employee engagement.
Recruit, hire, and train outbound sales representatives to build a high-performing remote team.
Create scripts, call flows, training materials, and source homeowner data and prospect lists.
Monitor team performance, coach underperforming agents, and manage daily operations.
Bullpen Talent is a staffing company that connects remote professionals with growing U.S. businesses. The company specializes in remote work and serves small to medium enterprises.
Manage international quantitative market research projects through the entire project life cycle, including client and vendor management and healthcare professional sample.
Coordinate project kickoff meetings, monitor data collection productivity, and manage study profitability.
Partner with sales and operations teams to improve performance and support international teams outside US business hours.
M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since 2000, the company has experienced remarkable growth, fueled by its mission to use the internet for a healthier world, with a dynamic and innovative work environment where every team member contributes to global health advancements.
Lead, coach, and develop a team of ~8 customer support reps using Jane's 4C coaching model.
Handle customer escalations with empathy and partner cross-functionally to improve workflows.
Use support metrics and quality reviews to guide coaching and address performance challenges.
Jane is a founder-led, high-growth SaaS company building products and tools for healthcare clinics. With over 800 employees working remotely across Canada, the US, and the UK, the company fosters a culture of adaptability, resilience, and humility.
Manage and develop the Customer Service team, maximizing performance and quality.
Conduct coaching, organize team meetings, and ensure individual and collective skill development.
Define and monitor team results, handle HR aspects, and support communication between team and company.
Ilek is a neo-energy supplier launched in 2016, providing green electricity and biogas from independent French producers. As a B Corp certified company, it operates a short-circuit model that simplifies and makes the energy market more transparent and accessible.
Lead a high-performing team of recruiters to deliver best-in-class service across client accounts.
Build strong relationships with key stakeholders and drive recruitment strategies using cutting-edge technologies.
Manage metrics, P&L, and continuous improvement to exceed client expectations.
Cielo is the world's leading Talent Acquisition Partner, delivering comprehensive talent solutions through recruitment, search, consulting, and digital accelerators. It is a global company known for its fresh, technology-driven approach and commitment to creating careers for ambitious people.
Lead and scale the global user certification program, ensuring high operational discipline, technical competence, and academic integrity.
Manage a remote team of Certification Specialists, overseeing shift schedules, proctoring assignments, and grading audits.
Partner with cross-functional teams to update curriculum, enforce testing security, and resolve candidate issues for process improvement.
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform empowering marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With over 2,000 team members across 15+ countries, they operate in a global, remote-first environment with a culture rooted in creativity, collaboration, and impact.
Lead and inspire teams to deliver exceptional customer service experiences remotely.
Enjoy flexible work-from-home schedule and maintain work-life balance.
Access mentorship opportunities from experienced leaders to grow your career.
Global Elite Empire Consultants is a recruitment consulting firm that connects talent with opportunities. The company promotes a supportive, flexible work culture with mentorship and growth opportunities.