Team Lead, Enrollment

Role Overview:

• Lead a high-performing enrollment team, coaching 8-10 Enrollment Specialists.
• Balance direct patient outreach with management duties.
• Drive results to connect patients to Thyme Care's program.

Training:

• Weeks 1-3: Complete virtual onboarding on systems, tools, and technology.
• Weeks 4-12: Build enrollment proficiency, making 60-100 outbound calls daily and hitting conversion and QA targets.
• Take on team leadership after demonstrating consistent proficiency.

Qualifications:

• 3+ years in patient enrollment or similar sales/conversion role.
• 2+ years directly managing people.
• Experience with Zoom, Google Suite, Slack, and data tools like Google Sheets or Looker.
• Comfort with ambiguity in a scaling startup environment.

Benefits:

• Salary range $72,000-80,000, plus equity and quarterly performance-based bonus.
• Remote role requiring quiet, secure workspace.
• Mission-driven culture with values of member focus, purposeful action, and diverse perspectives.