Source Job

• Conduct high-volume outbound calls to engage patients and schedule healthcare services, including mammograms and bone density screenings.
• Identify and address social determinants of health barriers by connecting patients to community resources.
• Build trust with patients through clear, empathetic communication and ensure completion of care.

Sprinter Health is building the clinical and technological infrastructure to expand access to healthcare through home-based services. We have a rapidly growing team of visionary leaders backed by prominent VCs and advised by industry leaders.

• Serve as a compassionate point of contact for patients and family caregivers, using social work skills to connect them with resources.
• Support clinical operations including scheduling, intake, onboarding, and documentation follow-up.
• Maintain accurate patient records and escalate clinical concerns as needed.

We are a healthcare company dedicated to providing personalized, clinically-supported, and virtual-first services for older adults and their family caregivers. We are a mission-driven startup focused on transforming caregiving, with a small but growing team.

• Conduct comprehensive symptom assessments and palliative care conversations via phone, email, and video.
• Collaborate with Nurse leaders and Medical Directors to ensure alignment with clinical protocols.
• Establish trusting relationships with members and their care network, prioritizing empathy and active listening.

Thyme Care creates a more connected, compassionate experience for people with cancer. It is a market-leading value-based oncology care enabler partnering with health plans, providers, and employers to improve outcomes and lower costs.

• Serve as a primary point of contact for patients through phone, email, and in-app messaging.
• Partner with cross-functional teams to ensure coordinated support throughout the care journey.
• Resolve non-clinical inquiries while delivering a positive, patient-centered experience.

Sunrise Group is building the future of sleep health by combining breakthrough technology with expert care. The company has grown from a single innovation into a complete sleep health company with an international team across the US, France, and Belgium, and values clarity, trust, collaboration, and compassion.

• Work with a multi-disciplinary team to ensure a high-quality patient experience.
• Manage patient/provider messaging and coordinate care plans.
• Provide administrative and communication support for the provider network.

Thirty Madison is now part of Remedy, revolutionizing healthcare accessibility. The company is dedicated to building a diverse, inclusive, and authentic workplace, with a focus on patient care and provider support.

• Act as a Gentiva representative helping patients navigate post-acute care, Medicare, billing, and healthcare resources.
• Handle non-clinical inbound calls, escalate to nurses when needed, and assist in the admissions process.
• Maintain awareness of performance objectives, ensure patient satisfaction, and adhere to company policies.

Gentiva provides compassionate in-home care including hospice, palliative, home health, and advanced illness management. It operates nearly 600 locations with thousands of clinicians in 38 states, fostering a collaborative and supportive culture.

• Coordinate comprehensive, person-centered care for clients with complex needs, partnering with healthcare providers and social services.
• Assess member needs across physical health, mental health, social supports, and more, and oversee development of care plans.
• Utilize evidence-based practices like Motivational Interviewing and Trauma-Informed Care to empower clients and promote wellness.

Vynca provides comprehensive care for individuals with complex needs, with a mission to enable more quality days at home. They describe themselves as a close-knit community guided by core values of Excellence, Compassion, Curiosity, and Integrity.

• Conduct outbound phone outreach and answer inbound calls to connect eligible members to RightMove's virtual MSK care.
• Educate patients on available care options, verify eligibility, and schedule initial clinical evaluations.
• Accurately document all patient interactions in CRM systems and escalate complex issues to internal teams.

RightMove is a fast-growing digital health startup delivering best-in-class musculoskeletal (MSK) care through a value-based, virtual model. We are backed by the #1 orthopedic hospital in the world and focus on improving outcomes and reducing unnecessary healthcare costs.

• Conduct warm intake calls, manage panel adherence, and deploy multi-channel outreach to maximize program completion and appointment attendance.
• Rapidly respond to last-minute cancellations and no-shows, filling open slots to minimize idle clinical time.
• Track engagement metrics and build outreach playbooks to lay the foundation for a future team.

Movn Health is the leading national provider of virtual cardiac rehabilitation and cardiovascular care, developed in partnership with Stanford University. We are a small, mission-driven team where every person has a direct impact on patient outcomes and company success.

• Conduct comprehensive clinical assessments and provide triage, support, and education to cancer patients via phone and email.
• Collaborate with nurse leaders and medical directors to ensure alignment with clinical protocols and best practices.
• Establish trusting relationships with members and their care network, prioritizing empathy and active listening in every interaction.

Thyme Care is a value-based oncology care enabler that partners with health plans, providers, and employers to improve outcomes and lower costs for people with cancer. It is a tech-native organization with a mission-driven culture focused on human connection and innovation.

• Drive program engagement and co-create SMART goals with members to support behavior change.
• Manage a caseload and provide personalized health education across diverse backgrounds.
• Collaborate with providers and use data to monitor member health and optimize outcomes.

Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all. Founded in 2014, the company has raised over $425 million and is recognized as a top workplace with numerous awards.

• Manage high-volume inbound and outbound patient calls while providing professional, empathetic support
• Schedule, reschedule, and modify patient appointments across multiple care services while ensuring accuracy and efficiency
• Conduct proactive outreach to patients to coordinate care recommended by providers, including follow-up visits, referrals, and specialty services

knownwell is a weight-inclusive healthcare company that provides obesity care, primary care, nutrition counseling, and health coaching. Backed by $50M in funding, they are scaling fast and expanding access to evidence-based obesity care nationwide.

• Engage and enroll eligible health plan members in supportive care services via telephonic outreach.
• Educate members on services, overcome objections, and schedule clinical assessments.
• Maintain performance accountability around member enrollment and achieve engagement targets.

Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care through goal-centered care and interdisciplinary teams. The company size is not specified, but they emphasize a dynamic, inclusive team environment and meaningful work.

• Manage patient inquiries via telephone and portal, assist with scheduling follow-up appointments with providers or specialists.
• Maintain electronic health records and patient rosters, coordinate documents for provider review, facilitate orders, and assist with prior authorizations.
• Answer incoming calls professionally, collaborate with interdisciplinary care teams, and ensure seamless communication within the health network.

Curana Health is a national leader in value-based care for senior living communities and skilled nursing facilities, providing solutions to enhance health outcomes and streamline operations. Founded in 2021, the company has grown to serve 200,000+ seniors in 1,500+ communities across 32 states with a team of over 1,000 employees, and was ranked #147 on the Inc. 5000 list of fastest-growing private companies.

• Serve as the central telephonic point of contact for prospective participants, building trust-based relationships from the first conversation.
• Make outbound follow-up calls to prospects and support inbound campaigns by educating about PACE services and eligibility.
• Coordinate warm handoffs to on-the-ground Enrollment Specialists and ensure a seamless transition from central touchpoint to local engagement.

Habitat Health empowers older adults through the Program of All-Inclusive Care for the Elderly (PACE), providing comprehensive medical care and support for daily needs. They are a growing organization supported by leading healthcare investors, focused on mission-driven care.

• Assist clinicians with gathering medical information for patients in between visits using various electronic health record systems.
• Report medical concerns monthly such as falls, medications, behavioral issues, and hospitalizations.
• Complete PCM interventions each month for approximately 15 patients per day.

MTC Care is the nation's leading telemedicine provider of behavioral health care to skilled nursing and assisted living facilities. They are an equal opportunity employer committed to fostering an inclusive workplace.

• Provide proactive care coordination for patients with complex chronic conditions, including chronic kidney disease.
• Conduct high-volume outbound patient outreach via text and phone to maintain engagement and compliance.
• Support clinical workflow by coordinating referrals, follow-ups, and documenting interactions for billing compliance.

Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered approach. They are a committed team focused on improving patient outcomes and quality of life, with a culture of innovation and compassion.

• Manage high volume of outbound and inbound new patient onboarding calls.
• Build trust with patients and clinical care team through exceptional omnichannel customer service.
• Collaborate with interdisciplinary care team to schedule visits and support patient goals.

Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered approach. They are a growing, innovative organization focused on interdisciplinary teamwork and improving patient outcomes.

• Engage with members by phone to encourage participation in care management programs and complete non-clinical assessments.
• Identify barriers to care and connect members with appropriate services, benefits, and community resources.
• Accurately document member interactions and operate effectively in a high-volume, remote call-center environment.

This partner company helps members navigate care management programs and access resources to improve their health and well-being. It operates remotely with a focus on compassionate support and efficient operations, though specific size and culture details are not mentioned.

• Strategically assess, plan, and facilitate comprehensive care across the continuum for high-risk patients.
• Collaborate with physicians, nursing, insurers, and post-acute providers to ensure timely transitions.
• Work remotely from California, using provided equipment, with potential weekend/holiday coverage.

Dignity Health Management Services provides integrated managed care administrative and clinical services to medical groups, hospitals, and health plans. It is part of CommonSpirit Health, one of the largest nonprofit health systems in the US, with a focus on coordinated patient care and community health.